Debra Lam
Debra Lam at Flemington BMW
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Debra Lam | Page 12

Service Advisor

Flemington BMW

216 US Hwy 202/31
Flemington, NJ 08822

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4.9
136 Reviews
4.9

136 Reviews

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136 Reviews of Debra Lam

January 18, 2020

Dealership Rating
Employee Rating

Fastest repair ever The tire warning went light lit up on our 5 series. When I removed the wheel for inspection and it was obvious the tire needed to be replaced. I calle More

by pizza57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Kiley , Bill Hinton

Jan 22, 2020

Flemington BMW responded

We are so glad you enjoyed the experience (especially considering the circumstances)

January 17, 2020

Dealership Rating
Employee Rating

Debra was extremely personable and professional, and very helpful in getting service done on my vehicle, working with her is highly recommended. She made it a pleasure. More

by Chrisromanelli
Recommend Dealer
Yes
Jan 22, 2020

Flemington BMW responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years

January 16, 2020

Dealership Rating
Employee Rating

Excellent and efficient service Emergency repair carried out in a prompt timely manor and kept well informed throughout the process. Thank you very much for helping me out yesterday More

by Mark D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2020

Flemington BMW responded

Mark - Helping our customers is what we are here for! We are so glad we could get you back on the road so quickly.

November 28, 2019

Dealership Rating
Employee Rating

Excellent service! Have done repeat business for over 10 years and it is because of their staff. Very customer focused!!! From sales to service they are the best. More

by BKimelblatt
Recommend Dealer
Yes

Other Employees Tagged: Ed Kiley, Mike Riccardi, Mike Riccardi Jr., Jim Hierl , Hezekiah Benjamin-Ottley, Jan Michael Blakley, Dana Claxton Sabo, Bill Hinton, J.R Nast

Dec 05, 2019

Flemington BMW responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

November 19, 2019

Dealership Rating
Employee Rating

Great service and outcomes. The team completed all Great service and outcomes. The team completed all scheduled service items and then proactive solved other issues. I would recommend them to others More

by MacDaddy
Recommend Dealer
Yes

Other Employees Tagged: Jim Hierl

Nov 20, 2019

Flemington BMW responded

MacDaddy - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 12, 2019

Dealership Rating
Employee Rating

Debbie & the BMW Flemington staff are top notch. Pleasant, accommodating and professional. Debbie made sure that every item that needed to be serviced was. Even suggesting to change my wiper blades More

by jm
Recommend Dealer
Yes
Nov 14, 2019

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle and for letting us know what a great job Debra did.

November 06, 2019

Dealership Rating
Employee Rating

Debra was so helpful with getting my car taken care of and kept communicating all updates throughout the process. She Is very friendly and professional. More

by Leah P
Recommend Dealer
Yes

Other Employees Tagged: Ed Kiley, Jim Hierl

Nov 08, 2019

Flemington BMW responded

Leah - Thank you so much sharing! We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 01, 2019

Dealership Rating
Employee Rating

There are not enough words to describe how pleased I am with Dan and the dealership. Outstanding value and customer service. I cannot emphasize how much I recommend this dealership. More

by Matt S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Byron Brisby Jr., Jim Hierl, Vince Dillon, Noha Amin , Dana Claxton Sabo, Dan Egan

Oct 07, 2019

Flemington BMW responded

Matt - Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

September 02, 2019

Dealership Rating
Employee Rating

Amazing! The service at the Flemington BMW dealer was outstanding they got the deal done in less than A-day unlike other local BMW dealers I would recommend th More

by Woodrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noha Amin , Anthony Catena

Sep 05, 2019

Flemington BMW responded

Nothing makes us happier than to hear that our team gave our customer a great experience. Thank you so much for sharing your story and for trusting us with your business. Congratulations from everyone here at Flemington!

July 29, 2019

Dealership Rating
Employee Rating

Hez Benjamin, BMW GENIUS, Tech Instruction 729/19 Hez provided excellent information for using the various features in my BMW X3 iDrive and syncing with them to my iPhone XsMax. I learned so much and More

by iSparki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noha Amin, Trini Stelz , Hezekiah Benjamin-Ottley, Bill Hinton

Jul 30, 2019

Flemington BMW responded

BWG - Thank YOU for trusting us with your business. We are so pleased to hear Hez and our team offered you such a positive and memorable experience. It is our goal for every customer.

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