Debra Lam
Debra Lam at Flemington BMW

Debra Lam | Page 13

Service Advisor

Flemington BMW

216 US Hwy 202/31
Flemington, NJ 08822

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4.8
182 Reviews
4.8

182 Reviews

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182 Reviews of Debra Lam

July 01, 2020

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Employee Rating

Very efficient, no problems getting a loaner car, and the work was done quickly. Loaner car was clean and sanitized. I loved the model of my loaner car! More

by Bgfernicola
Recommend Dealer
Yes

Other Employees Tagged: Dana Claxton Sabo

Jul 15, 2020

Flemington BMW responded

While we are working under new safety conditions, taking care of our customers is still our first priority. We are so glad to hear that our team did such a great job helping you.

June 30, 2020

Dealership Rating
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I just picked up my new-to-me convertible today from Flemington BMW. Anthony and Cathy worked together to provide professional service and ensure I was completely happy with my new car and the terms of More

by Happy driver
Recommend Dealer
Yes

Other Employees Tagged: Mike Riccardi, Mike Riccardi Jr., Jim Hierl, Catherine Ferry , Anthony Catena, Dana Claxton Sabo, I don't know the names of the folks in the service department, but they did a fantastic job

Jul 01, 2020

Flemington BMW responded

We are so glad that our team made this such an incredible experience for you. Thank you so much for letting us know and for trusting us to take such good care of you.!

June 23, 2020

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Employee Rating

Best, caring service, ever. So pleasant to work with and extremely knowledgeable. We were able to get right in and we’re updated throughout the servicing of our car. AMAZING!! More

by HappyJeep
Recommend Dealer
Yes
Jun 23, 2020

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 08, 2020

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Employee Rating

Efficient, clean and very courteous. Whole process was a pleasure from beginning to end. And appreciated the updates regarding progress on the car. Great experience. More

by Kmakid2014
Recommend Dealer
Yes
Jun 17, 2020

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 08, 2020

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As always,this is the best dealership I have dealt with. I HIGHLY RECOMMEND THEM.i have dealt with one other BMW dealer who I would only revisit if they were my only choice. More

by wsmeltzer
Recommend Dealer
Yes

Other Employees Tagged: Mike Riccardi, Mike Riccardi Jr., Jim Hierl , Dana Claxton Sabo

Jun 08, 2020

Flemington BMW responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 02, 2020

Dealership Rating
Employee Rating

Debra was a complete joy to work with. Not only was she incredibly friendly and personable, but she also made service an absolute ease. Especially with such a difficult time during the pandemic. I look f More

by Katherine M.
Recommend Dealer
Yes
Jun 08, 2020

Flemington BMW responded

Katherine - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

May 28, 2020

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Employee Rating

Best car service experience EVER! Flemington BMW was efficient, highly attuned to customer safety and friendly. Both the loaner and my car were ready and waiting for me upon my arrival at the dealershi More

by Pron6miller
Recommend Dealer
Yes
Jun 02, 2020

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

May 23, 2020

Dealership Rating
Employee Rating

Debra was fantastic! She got me scheduled quickly and the pickup and drop-off were flawless. She called with a quick update when they were finished. More

by KellyC
Recommend Dealer
Yes

May 23, 2020

Dealership Rating

During a very difficult period received excellent service with good communication and follow up. A safe clean loaner car was provided as well excellent service More

by BMW X1
Recommend Dealer
Yes

May 22, 2020

Dealership Rating
Employee Rating

Debra always is very friendly and informative on the work needed and status of my vehicle. She returns calls back in a short time and has the customers interest first at all times More

by FG
Recommend Dealer
Yes

Other Employees Tagged: Jim Hierl

May 22, 2020

Flemington BMW responded

We are so glad you enjoyed the experience.

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