Debra Lam
Debra Lam at Flemington BMW
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Debra Lam | Page 11

Service Advisor

Flemington BMW

216 US Hwy 202/31
Flemington, NJ 08822

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4.9
136 Reviews
4.9

136 Reviews

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136 Reviews of Debra Lam

February 09, 2020

Dealership Rating
Employee Rating

Kept me updated on the status of my car. The service department was extremely professional, friendly, helpful and sincerely cared about what was going on with my car, they were patient while I explaine More

by e07121935h
Recommend Dealer
Yes
Feb 12, 2020

Flemington BMW responded

Thank YOU for trusting we'd take good care of you. We too look forward to being your go-to team!

February 08, 2020

Dealership Rating
Employee Rating

Repair of malfunctioning camera Perfectly lovely young lady, who helped me. Courteous,professional and effective. Kept me up to date on repair and was accurate. Give her a raise. More

by Chasricci
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 12, 2020

Flemington BMW responded

Thanks for the great feedback (and I'm sure Debra will appreciate to vote for a raise).

February 08, 2020

Dealership Rating
Employee Rating

I will only deal with Debra! She is knowledge, professional and courteous. If you need service at Flemington, ask for her before you do anything! More

by Kl
Recommend Dealer
Yes
Feb 12, 2020

Flemington BMW responded

KL - Thank you for letting us know what a great experience Debra offered you.

February 07, 2020

Dealership Rating
Employee Rating

Nice and easy Flemington BMW is a first rate operation. Sales and service are top notch. Their personnel are friendly and really know their business. Visiting Flemi More

by purpleeagle
Customer Service
Friendliness
Recommend Dealer
Yes
Feb 12, 2020

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

February 06, 2020

Dealership Rating
Employee Rating

Debra truly goes above and beyond. It's the reason why I come 33 miles to Flemington for service rather than 5 miles down the road. She takes time to respond to all your questions in detail and pleasant abo More

by naynish.jhaveri
Recommend Dealer
Yes
Feb 12, 2020

Flemington BMW responded

Naynish - We are so glad that we have continued to make the experience worth the drive. Thank you so much for sharing and letting us know.

February 06, 2020

Dealership Rating
Employee Rating

Debra is outstanding goes above and beyond! Wish my other advisors at othe dealers where like her! Thank you Debra for your help! Definitely my favorite dealer for service More

by Selimia84
Recommend Dealer
Yes
Feb 12, 2020

Flemington BMW responded

Thank YOU Selimia for trusting us to keep your vehicle in fine working order.

January 27, 2020

Dealership Rating
Employee Rating

Debra simply met, and then exceeded my expectations. She made the entire process "painless", and when you're working full time and have a hectic schedule, anyone who can make my life easier becomes a true a More

by G Schiavino
Recommend Dealer
Yes
Jan 31, 2020

Flemington BMW responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

January 24, 2020

Dealership Rating
Employee Rating

Very prompt service. Thank you.They had the tire I Very prompt service. Thank you. They had the tire I needed in stock and performed the tire replacement in a timely manner. Very nice staff. More

by Rkevit
Recommend Dealer
Yes

Other Employees Tagged: Jim Hierl

Jan 31, 2020

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

January 20, 2020

Dealership Rating
Employee Rating

Recent Service Jan2020 Flemington BMW promptly reached out to me regarding the Service due for my Car and all the needed service for my Car was promptly performed. More

by Joby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2020

Flemington BMW responded

Joby - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

January 20, 2020

Dealership Rating
Employee Rating

Extremely professional and solution oriented. Service was done perfectly with excellent communication from everyone on the team. Debra was very supportive and was also focused on solving any probl More

by richard_lee01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2020

Flemington BMW responded

Richard - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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