Declan Cohen | Page 3

Good service, efficient and friendly. Have used Otto for service and sales for MANY years. Have used Otto for service and sales for MANY years. More

by tr.golden Verified Customer Verified Customer

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We had been looking exclusively at Carvana since we purchased our last car through them, and somehow I ended up finding the PERFECT Certified Pre-Owned on-line listing posted on Otto's website by Jarre purchased our last car through them, and somehow I ended up finding the PERFECT Certified Pre-Owned on-line listing posted on Otto's website by Jarred Rossi. Then continued with back and forth phone calls/e-mails with Michael Caccese during the week and wrapped up on that same weekend with Declan Cohen explaining all of the financing and Jarred Rossi showed me ALL of the wizardry of our fully loaded XT4. Thanks for such an easy transaction/experience. You can expect us back and I will be telling anyone that asks about Otto Cadillac...Thank You EVERYBODY!!!! More

by jwisnie1 Verified Customer Verified Customer

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They were great in helping me find my dream car. I would recommend them to everyone and do happy I decided to buy my car. I would recommend them to everyone and do happy I decided to buy my car. More

by barbburt40 Verified Customer Verified Customer

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Great guys and enjoyed working with them. Thanks for the experience and look forward to the future. Regards Chuck Thanks for the experience and look forward to the future. Regards Chuck More

by woylai Verified Customer Verified Customer

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Our experience was very positive. Mike had everything ready and setup for our purchase. It was very helpful since we are not local. Mike had everything ready and setup for our purchase. It was very helpful since we are not local. More

by Shart Verified Customer Verified Customer

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Pleasant experience. I left with the impression that they truly value their customers. "I'll be a returning customer". I left with the impression that they truly value their customers. "I'll be a returning customer". More

by Love my Cadillac Verified Customer Verified Customer

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Very pleased with the service I have received from Otto. So helpful and so polite So helpful and so polite More

by fcobb29 Verified Customer Verified Customer

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Upon arrival I was greeted and offered a beverage - my wife was ignored. Shortly thereafter I was greeted by someone who welcomed me - again no recognition that my wife was even there. At that point we a wife was ignored. Shortly thereafter I was greeted by someone who welcomed me - again no recognition that my wife was even there. At that point we almost walked out. The salesman I had an appointment with was not in that day, so they sent out their technician Nelson. He was the first person who was pleasant to both of us, and the only reason we stayed and ultimately purchased the car. During the past week or so I have emailed both Declan and Ian with a concern , and neither one has responded. I do not look forward to future interactions with Otto Cadillac personnel. More

by billpelz Verified Customer Verified Customer

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Welcoming, supportive, collaborative, receptive, I am very pleased with my overall experience and my brand new purchase. very pleased with my overall experience and my brand new purchase. More

by Flame19670 Verified Customer Verified Customer

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It was a good experience. All in, over 2 days, the entire process only took about 3.5 hours from test ride to purchase completion. Not bad. They’re a good team. All in, over 2 days, the entire process only took about 3.5 hours from test ride to purchase completion. Not bad. They’re a good team. More

by carlbrock3 Verified Customer Verified Customer

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