Declan Cohen | Page 31

The difficult to achieve made simple I just negotiated with OTTO Cadillac to buy a new car. For the first time in my life I did it over the phone and on the internet. While this may sound I just negotiated with OTTO Cadillac to buy a new car. For the first time in my life I did it over the phone and on the internet. While this may sound difficult the leadership and staff at OTTO Cadillac made it relatively easy. At the end of the day all I had to do is sign and drive away. At no time was I concerned about Covid-19 as the dealership had that covered with strict adherence to all CDC and NYS Health Dept guidelines. The people of OTTO Cadillac from Chris OTTO on down are a pleasure to deal with. They don't run you around the barn and attempt to confuse the issue with a lot of double talk and jargon. It's just straight up "this it what was can do". They do take extraordinary measures to make the deal fit your needs and budget. They don't look to squeeze every last nickle out of you. What they do is sell you a car, and after all that's what you are there for. Great job everyone. More

by dwyerr1948 Verified Customer Verified Customer

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My First Caddy Ian Maher of Otto Cadillac was very helpful and Covid correct in our dealings to purchase a new Cadillac. We would deal with him again. Thank you Ian Maher of Otto Cadillac was very helpful and Covid correct in our dealings to purchase a new Cadillac. We would deal with him again. Thank you More

by bet112543 Verified Customer Verified Customer

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Another great Otto experience! Just bought our third car from Otto Cadillac and it was amazing as usual! The sales and financing staff (Declan Cohen and Ian Maher) were excellent a Just bought our third car from Otto Cadillac and it was amazing as usual! The sales and financing staff (Declan Cohen and Ian Maher) were excellent and the whole process was super easy and painless. We will definitely be back! More

by JAIMIFINLEY Verified Customer Verified Customer

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Replacement of 2010 SRX Courteous and professional staff, who unlike my insurance company, made replacement of 2019 SRX with 2018 XT5 a pleasant and memorable experience. I Courteous and professional staff, who unlike my insurance company, made replacement of 2019 SRX with 2018 XT5 a pleasant and memorable experience. I dickered and think they listened and were responsive. Otto Cadillac has been my family's dealership for 2 generations since they opened! More

by SMPEMRICK Verified Customer Verified Customer

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Great Experience!!! Declan and Ian were a pleasure to work with. Both were very responsive to questions and knowledgeable. Would recommend Otto to a friend. Worth the d Declan and Ian were a pleasure to work with. Both were very responsive to questions and knowledgeable. Would recommend Otto to a friend. Worth the drive to Albany!. More

by TONYSCONDELLO Verified Customer Verified Customer

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Excellent experience I couldn't of had a better experience than what I had at Otto Cadillac. I felt I was treated respectfully and courteously because of who I dealt with I couldn't of had a better experience than what I had at Otto Cadillac. I felt I was treated respectfully and courteously because of who I dealt with. Bill McLean, Ian Meher, and Declan Cohen were all exceptional! I look forward to going to Otto again in the future. More

by JFETTIG0 Verified Customer Verified Customer

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What can I say? Every time I enter your establishment I am greeted with nothing but friendly hellos and smiles. Always professional service starting with the receptionist to the service staff. Thank you am greeted with nothing but friendly hellos and smiles. Always professional service starting with the receptionist to the service staff. Thank you More

by FPG1 Verified Customer Verified Customer

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Bought used 2016 SRX Even though we didn't purchase a brand new car, we felt that we treated respectfully and courteously. The loan process was very easy and quick. Mr. Even though we didn't purchase a brand new car, we felt that we treated respectfully and courteously. The loan process was very easy and quick. Mr. Cohen answered all our questions and was very patient. More

by joymu98 Verified Customer Verified Customer

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Amazing experience at Otto Cadillac The entire experience was amazing from the time we walked in to our purchase! We are extremely happy with the service and our purchase! Would highl The entire experience was amazing from the time we walked in to our purchase! We are extremely happy with the service and our purchase! Would highly recommend Otto Cadillac. More

by HELENLYNCH7 Verified Customer Verified Customer

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Another pleasant experience at Otto! Dealing with Declan and Ian was a real pleasure. They are respectful and knowledgeable ! This is our third purchase from this dealership and buying a Dealing with Declan and Ian was a real pleasure. They are respectful and knowledgeable ! This is our third purchase from this dealership and buying a vehicle is still a pleasure at Otto! More

by capsrus2 Verified Customer Verified Customer

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