Declan Cohen
Declan Cohen at Otto Cadillac

Declan Cohen | Page 32

Sales Consultant

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
5.0
361 Reviews

Dealership Experience

12 yrs

Industry Experience

12 yrs

Specialties & Trainings

Cadillac Certified Sales Consultant

5.0

361 Reviews

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361 Reviews of Declan Cohen

October 31, 2019

Dealership Rating
Employee Rating

excellent service in the service department Bill in the service department always goes above and beyond when I bring my car in for service. I recently had my battery replaced and the service tea More

by MSIDOTI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Bill McLean

October 30, 2019

Dealership Rating
Employee Rating

It was a pleasure dealing with Declan: great experience It was our first experience with OTTO and it was a great one...highly recommend. My husband's lease is soon up and due to our great experience with D More

by msheridan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher

October 30, 2019

Dealership Rating
Employee Rating

Excellent service by the Sales Department Great experience from the Sales Department. Declan and Ian were incredible. Even the Receptionist, Coleen, was a delight! I highly recommend and will More

by JOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Michael Caccese , Donald Bisesti, Coleen Maher

October 16, 2019

Dealership Rating
Employee Rating

It was quick We called Otto at 7:00 am and by 7:30 roadside assistance was at our house and once he figured out he couldn’t fix it at our home the took it to the d More

by cjsck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto , Jeff with roadside assistance

October 14, 2019

Dealership Rating
Employee Rating

Excellent! Everyone was more than helpful at the dealership! Best dealership experience I’ve ever been apart of! Even the service department was wonderful and go More

by ANTHONY.CHANDLER21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 07, 2019

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Employee Rating

Exceptional Service! Exceptional service on my car and I get walked to my car with an umbrella Su I can stay out of the rain! Doesn’t get any better. More

by HDEROCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 03, 2019

Dealership Rating
Employee Rating

Oil change was fast and efficient Great! Atmosphere wonderful! I'm good the atmosphere was great the service was great the people are great and I'm done talking thank U More

by paulette.camp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Ian Maher, Michael Caccese, Steve LeMon, Bill McLean , Allison Anaya, Donald Bisesti, John White

October 02, 2019

Dealership Rating
Employee Rating

Good service Bought a s u v cue console went bad Confirmed on a visit part ordered came on time given appointment to come in Greeted by Bill good experie More

by ODWYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Bill McLean

September 09, 2019

Dealership Rating
Employee Rating

Great Buying Experience!!!! Declan Cohen and Ian Maher were a joy to work with and they worked hard on this deal to find me the perfect fit! A Great Experience!!!!!!!!! More

by PARKER0065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher

September 07, 2019

Dealership Rating
Employee Rating

Easy, stress free The deal was handled over the phone. When I arrived to pick up the vehicle all paperwork was ready to be signed. After sale was complete, salesman w More

by J.GOMBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Ian Maher

Sep 13, 2019

Otto Cadillac responded

Mr Gombach, I wanted to send a quick note thanking you for your business. I am glad to hear all went well with your purchase and your experience with the staff at dealership was positive. If I can ever be of any assistance please do not hesitate to contact me. Regards, Chris Otto

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