Declan Cohen | Page 32

Customer Service This service department is top notch! There service department is the best! Bill offered to put my new license plate braket on at anytime. I just love This service department is top notch! There service department is the best! Bill offered to put my new license plate braket on at anytime. I just love their service department.Highly recommend. More

by DEBORAJMALONEY Verified Customer Verified Customer

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Excellent Declan Cohen and Ian Maher were great people to deal with they were both knew a great deal about the car we were interested in. Declan Cohen and Ian Maher were great people to deal with they were both knew a great deal about the car we were interested in. More

by dina Verified Customer Verified Customer

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Doing Business with a Dealer You Trust Buying a car represents a substantial financial commitment, that said the first order of business in this transaction is knowing you can trust the dea Buying a car represents a substantial financial commitment, that said the first order of business in this transaction is knowing you can trust the dealership to provide you with a fair and honest proposal. This is the third car I've purchased at OTTO Cadillac, they have been fair, honest, and helpful. It is very refreshing to deal with people who understand the customer and don't attempt the old Texas Two Step to confuse the customer in an attempt to up sell and over promise and under deliver. I'm a customer however they make me feel like a friend, that how it should be! More

by dwyerr1948 Verified Customer Verified Customer

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Just what I wanted.. Declan took great care of me. He asked questions, so he knew exactly what I wanted and made it happen. We bought our last car form him as well and he' Declan took great care of me. He asked questions, so he knew exactly what I wanted and made it happen. We bought our last car form him as well and he's stayed in touch over the past 3 years t make sure we were happy with our purchase. Ian in the finance department was great to work with, he had all the paperwork in order and helped clear up an issue with the insurance cards which I would have never caught!!!. More

by RICHARD.KINLEY Verified Customer Verified Customer

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Great Service Experience As usual, Bill got our car in for service on-time and completed the work while we waited, sooner than expected. Bill is always courteous and takes th As usual, Bill got our car in for service on-time and completed the work while we waited, sooner than expected. Bill is always courteous and takes the time to explain the work. More

by RICK@WSG.NET Verified Customer Verified Customer

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Good team to work with I purchased Cadillac CTS sedan last week. Declan and Ian with me entire journey. Gave me appropriate guidance to make meaningful decisions. I found I purchased Cadillac CTS sedan last week. Declan and Ian with me entire journey. Gave me appropriate guidance to make meaningful decisions. I found them to be genuine and honest. More

by MAHESHND Verified Customer Verified Customer

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excellent Everything went smooth and easy. Very knowledgeable. All questions were answered and explained. Also helped with setting up phones, apps and explained Everything went smooth and easy. Very knowledgeable. All questions were answered and explained. Also helped with setting up phones, apps and explained options on the dashboard. More

by MarieF Verified Customer Verified Customer

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excellent service in the service department Bill in the service department always goes above and beyond when I bring my car in for service. I recently had my battery replaced and the service tea Bill in the service department always goes above and beyond when I bring my car in for service. I recently had my battery replaced and the service team inspected my car and clipped the side fender back in place and gave the car a beautiful car wash. I highly recommend Otto Cadillac. More

by MSIDOTI2 Verified Customer Verified Customer

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It was a pleasure dealing with Declan: great experience It was our first experience with OTTO and it was a great one...highly recommend. My husband's lease is soon up and due to our great experience with D It was our first experience with OTTO and it was a great one...highly recommend. My husband's lease is soon up and due to our great experience with Declan and OTTO, likely we will return for his car as well. Beautiful car (SUV XT5) with excellent features/options. More

by msheridan7 Verified Customer Verified Customer

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Excellent service by the Sales Department Great experience from the Sales Department. Declan and Ian were incredible. Even the Receptionist, Coleen, was a delight! I highly recommend and will Great experience from the Sales Department. Declan and Ian were incredible. Even the Receptionist, Coleen, was a delight! I highly recommend and will visit again. More

by JOE Verified Customer Verified Customer

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