Dee Hong | Page 7

This is my first 2023 Mercedes-Benz GLS 450 on 03/31/2023. Before, We wanted to choose Range Rover , but we didn’t receive the customer service as we expected to have because the car’s value is 03/31/2023. Before, We wanted to choose Range Rover , but we didn’t receive the customer service as we expected to have because the car’s value is above 100K. However, the customer service from Mercedes-Benz in Duluth was very wonderful which very surprised us. One of the salesman is Finn Misa, who was knowledgeable about the car and very friendly with my family. Once, we arrive at the dealership, we worn plain/simple outfits, but this dealership ( especially Finn Misa ) did not judge us by our clothing and was very kind & respectful to us, we want to say thank you to you a lot Finn. Again, thank you Finn for your assistance and your patience with us. We appreciate your time that you spent to help us choose the right car for our family. We love our car so much and we have had a good experiences so far with you & with the dealership. And we believe that you are going to have more business coming your way in the future. Best regards, Thanh & Phuong 04/01/2022 More

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Great experience purchasing my first Mercedes with Mercedes Northeast. David Phillips is a wonderful salesman. He’s very knowledgeable and thorough. The in-car tutorial with David and Noah was very he Mercedes Northeast. David Phillips is a wonderful salesman. He’s very knowledgeable and thorough. The in-car tutorial with David and Noah was very helpful. More

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My experience at Mercedes-Benz Northeast was great! Rosh Browne exemplified excellent customer service! He was thorough and fully engaged. Rosh explained the steps in the process and patiently answered Rosh Browne exemplified excellent customer service! He was thorough and fully engaged. Rosh explained the steps in the process and patiently answered my questions. I will definitely keep in contact with him for future purchases! More

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The best Mercedes dealer. Go see Tony Roman. He and all the staff are exceptional. Go see Tony Roman. He and all the staff are exceptional. More

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This was my first MBENZ, and Finn and this dealer ship were top notch. Delivered on every promise. We picked up our vehicle yesterday and over the moon. The best experience in purchasing a car ever. Perio were top notch. Delivered on every promise. We picked up our vehicle yesterday and over the moon. The best experience in purchasing a car ever. Period. More

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Top tier service and great experience buying my new car. This was my second time getting a vehicle here and will be coming back again! This was my second time getting a vehicle here and will be coming back again! More

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Bob Holton is by-far the finest Sales Representative with whom we have ever dealt. I highly recommend him. Dee Hong in the finance department was excellent as well. whom we have ever dealt. I highly recommend him. Dee Hong in the finance department was excellent as well. More

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Can't say enough about the great customer service provided by Bo Planin Dee Hong and Justin. I was made to feel comfortable not rushed nor was the process long and drawn out provided by Bo Planin Dee Hong and Justin. I was made to feel comfortable not rushed nor was the process long and drawn out More

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Very easy process. . no high pressure selling. Great experience with Finn, Jacob Hetrick, Toussant Green and Dee Hong. It was pleasant and I left feeling like we had a . no high pressure selling. Great experience with Finn, Jacob Hetrick, Toussant Green and Dee Hong. It was pleasant and I left feeling like we had a win-win situation. On top of that, I got exactly what I wanted! I'm a happy camper. More

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Excellent all around sales, managers all hands on, you won't be disappointed shop with confidence won't be disappointed shop with confidence More

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