DeeDee Brenaman

Everything was great no problems Will definitely be back The wait was not long and quality work The wait was not long and quality work More

by Sbrown380 Verified Customer Verified Customer

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Made a 7:30 am appointment was fourth in line before 7 am for tire rod Lt /Rt front plus four new tires with wheel alignment I emphasized needed to be out before 12 pm needed to be to work. Walked around pro for tire rod Lt /Rt front plus four new tires with wheel alignment I emphasized needed to be out before 12 pm needed to be to work. Walked around property and in back outside was my car approximately 10:30 am went inside asked why my car in back outside untouched. Give me my car. They took it promised I would be done by 12 didn’t get my car until 1 pm a rush job my nitro fill tire pressure is out of whack different psi in each bran new tires didn’t receive a video of broken tire rods just a video of it place down on ground not lifted. Unacceptable I am a loyal Chevrolet dealer was with Hall stayed with you guys Southern. I believe in getting repairs with whom the car is made with skilled knowledgeable Technicians who specialize in GM Chevrolet My car is a 2014 Chevrolet Impala Limited paid for. Estimated 167,000 miles frequently changed oil every 3 to 5000 miles tried to stay updated on maintenance what is the point of appointments. Oooo P.S Quick Lane Express oil change Southern Chevrolet says no appointment necessary then switched to appointments needed. Unprofessional my opinion. I will be changing my own oil at my house. I would prefer Southern to do it because of a video report card what’s might be needed or looked at. More

by DBULLOCK404 Verified Customer Verified Customer

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Great interaction with all of the staff. Quick service, great price, no issues. Thank you Quick service, great price, no issues. Thank you More

by happypediatricrn Verified Customer Verified Customer

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Excellent service and amazing employees. I would definitely recommend anybody needing a service on their vehicles to give southern a try! I would definitely recommend anybody needing a service on their vehicles to give southern a try! More

by Ml_H3lix Verified Customer Verified Customer

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The whole experience was outstanding. DeeDee was very friendly and helpful. I look forward to future interactions. DeeDee was very friendly and helpful. I look forward to future interactions. More

by DOMINICSMEME Verified Customer Verified Customer

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$450 for a turn signal replacement and $350 for a parking brake adjustment is ridiculous brake adjustment is ridiculous More

by DBOYD01 Verified Customer Verified Customer

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Always professional and clean when I come there Very helpful, doesn't make you get things they suggest same day unless it's absolutely necessary. helpful, doesn't make you get things they suggest same day unless it's absolutely necessary. More

by blatney87 Verified Customer Verified Customer

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Pleasant and smooth. My experience with the dealership was pleasant and smooth. I look forward to having my vehicle serviced there again soon. My experience with the dealership was pleasant and smooth. I look forward to having my vehicle serviced there again soon. More

by Deapreyer Verified Customer Verified Customer

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she is a godsend to that Office, her kindness, compassion, and empathy toward everyone who walks through that door into the company for any type of service. She takes her time with each customer a compassion, and empathy toward everyone who walks through that door into the company for any type of service. She takes her time with each customer as a person with disabilities. I'm very taken back when entering into companies, but she makes everyone feel welcome! I truly appreciate all that she does for each and every customer as I sit there and I watch how she greets everyone and takes care of each and every customer with love and compassion. she is a huge reason why I continue to keep my business at that company as well as the mechanic who works in the back. She is also amazing with each and every customer. More

by 82.dwoods Verified Customer Verified Customer

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Dee Dee is the best! My oil change was fast and she’s very friendly! My oil change was fast and she’s very friendly! More

by gardeningjesss Verified Customer Verified Customer

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