Demetria Jackson | Page 11

This is definitely my best experience with a dealership. It was a very satisfying and pleasant purchase. I worked with William Johnson, he’s a very good listener and knows what his clients wants and underst It was a very satisfying and pleasant purchase. I worked with William Johnson, he’s a very good listener and knows what his clients wants and understand them perfectly. I’ll definitely recommend this dealership to anyone looking to get a car because they are completely honest and helpful. I promise you will not regret it. More

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I had a horrible new car buying experience at heritage Hyundai in Towson, MD. The general manager notified me of some changes to my contract to correct some of the issues, but after I got home and reviewe Hyundai in Towson, MD. The general manager notified me of some changes to my contract to correct some of the issues, but after I got home and reviewed my contract cost and fees that weren’t scheduled to be changed was increased. Specifically a cost for $599 in the old contract was increased to over $1000 and I wasn’t even notified of this. They are price gouging customers and it is simply wrong! More

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Experience was great!!! Tom is a great sales rep! He ensures that we get the vehicle we want within a budget that fits our needs. This is why we are repeat customers! Heritag Tom is a great sales rep! He ensures that we get the vehicle we want within a budget that fits our needs. This is why we are repeat customers! Heritage is the place to go for the best car buying experience. Demetria was very nice and helped us through the entire process of financing. She helped to explain every detail and allowed us to take our time to know the information about our finances accurately. Great experience! Thank you! More

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Exceptional experience! Kevin Kolesa was superb! He went over and beyond to deliver and was extremely easy to work with. His customer service was A+! over and beyond to deliver and was extremely easy to work with. His customer service was A+! More

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I never thought I would buy a Hyundai. I researched and found that Hyundai has an excellent safety rating, an extraordinary warranty, and when I met Stan Grabovski, at the dealership in Towson, i knew I w found that Hyundai has an excellent safety rating, an extraordinary warranty, and when I met Stan Grabovski, at the dealership in Towson, i knew I would buy a car that day ! Initially I was going to get a Kona, but i fell in love with the Venue ! Stan took me on test drives, was very energetic and informative to explain all the amazing features. I got a fantastic deal on my trade in, more then I expected and Stan looked out for me, being a nurse, to get an extra incentive ! What made my day : Stan set up my phone, programmed radio station and set up the emergency system! I love my car ! More

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Ibrahim was a great salesman! He was very thorough with explaining all the features with the vehicle. Also, he worked with me to get the price that I could afford. Like many times, car salesmen can be very explaining all the features with the vehicle. Also, he worked with me to get the price that I could afford. Like many times, car salesmen can be very pushy and put a lot of pressure on the customer. I did not feel like this with Ibrahim, he was very respectable of when I was looking at different options. More

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Tom was great again! The New 2020 Santa Fe that I purchased this past weekend was the third new HyundaI that I have purchased from Tom Hamme.over the last 9 years. Tom is The New 2020 Santa Fe that I purchased this past weekend was the third new HyundaI that I have purchased from Tom Hamme.over the last 9 years. Tom is great to work with, and remains a great asset to Heritage. I'll be back to Heritage and Tom when I'm ready for my next Hyundai!! More

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I recently purchased a new vehicle and was introduced to Perry Satterfield. He came out to my house for a test drive! If that's not dedication, I don't know what is. Anyways he a as wonderful. He went above Perry Satterfield. He came out to my house for a test drive! If that's not dedication, I don't know what is. Anyways he a as wonderful. He went above and beyond treating my family and me with great care. I would recommend Perry, his team, and Hyundai Towson to anyone looking for a new or used vehicle. The inventory, sales team (especially Perry), and the finance manager were excellent to work with. We would use again. Thanks! More

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Excellent experience at Heritage Hyundai I was greeted warmly and introduced to Perry Saterfield. Perry asked if I wanted to go for a test drive and stated that he had a Palisade outside. Aft I was greeted warmly and introduced to Perry Saterfield. Perry asked if I wanted to go for a test drive and stated that he had a Palisade outside. After the test drive, he asked what color and what options did I want? Luckily they had the exact model and options I wanted in stock. One of the first things Perry told me while on the test drive, he enjoyed working for Heritage because they do not play games and give you a price with discounts that don't apply to you. He was true to his word! He gave me an upfront price, and we started the paperwork. Demetria Jackson (Finance) was delightful and professional, she had all the necessary documents displayed on her desktop, and I began signing the paperwork electronically with a stylist. The only negative issue we had (No fault of Heritage Hyundai) was another sister dealership needed to cancel an extended warranty and forward the paperwork to Ms. Jackson (That took over two hours). Overall, an excellent experience. More

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My experience was exceptional! Not only was Stan personable but I really appreciated the team working to get me the best possible price. I’m very satisfied and would recommend purchasing with Hyunda personable but I really appreciated the team working to get me the best possible price. I’m very satisfied and would recommend purchasing with Hyundai Heritage Towson to a friend! More

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