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Demetrio Castaneda
Demetrio Castaneda at Corwin Ford of Tri-Cities

Demetrio Castaneda

QuickLane Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.8
16 Reviews
4.8

16 Reviews

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16 Reviews of Demetrio Castaneda

December 07, 2025

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Employee Rating

Demetrio checked me in quickly and kept me informed on the work being done on my truck. Truck was done with in estimated time. More

by JOEASAENZ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Allan Cardenas

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Dec 07, 2025

Corwin Ford of Tri-Cities responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford of Tri-Cities! Angela Hancock, Service Manager

December 03, 2025

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Employee Rating

Great service, quick lane is a fantastic concept. Tech's where very thorough loved the report printout More

by Scott
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 03, 2025

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Angela Hancock, Service Manager

November 28, 2025

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Employee Rating

Demetrio provided excellent customer service, ensuring that I understood the services and cost. The text sending me videos and explanations of what was being done was absolutely amazing. More

by VBETHO
Recommend Dealer
Yes

Other Employees Tagged: Demetrio Castaneda

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Nov 28, 2025

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

November 26, 2025

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We love how you handle things. You call to let us know what is going on and we appreciate that. Keep up the good work. More

by pamelamunsch380
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler, Kevin Cornejo, Noah Benavides, Josue Alvarez, Cristian Mendez, Tina Beaver, Doug Butler

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Nov 26, 2025

Corwin Ford of Tri-Cities responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

November 20, 2025

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Employee Rating

Having to call last minute to fix my truck. They took care as always and got me back n the road. Thank you More

by tcs71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez, Juan Orozco, Kevin Cornejo, Noah Benavides, Josue Alvarez

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Nov 20, 2025

Corwin Ford of Tri-Cities responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

November 19, 2025

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Demetrio Castaneda did a very good in making this servicing successful. I had a concern about a noice coming from my vehicle. The Corwin team found the source of the problem and fixed it in a timel More

by RTJMAC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2025

Corwin Ford of Tri-Cities responded

Thanks for sharing your thoughts about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

November 12, 2025

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They did exactly what was asked and very professional Showed up on time and drop off was the estimated time they relayed More

by brian_w_morgan
Recommend Dealer
Yes

Other Employees Tagged: Demetrio Castaneda

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Nov 13, 2025

Corwin Ford of Tri-Cities responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Angela Hancock, Service Manager

November 02, 2025

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Great customer service. They are informative and professional. Highly recommended for all auto related needs. More

by John M
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2025

Corwin Ford of Tri-Cities responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

October 31, 2025

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Employee Rating

Easy to accesss, quick with the task and very friendly. prices were very ok for the work done and the estimates for work that needed to be done. More

by vicgmsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josue Alvarez

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Oct 31, 2025

Corwin Ford of Tri-Cities responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Angela Hancock, Service Manager

October 22, 2025

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Employee Rating

Great service! We keep coming back because of the care your team members offer to us. More

by debbitrevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derik (valet driver) was delightful to deal with!

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Oct 22, 2025

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Angela Hancock, Service Manager

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