Demetrio Castaneda
QuickLane Service Advisor
Corwin Ford of Tri-Cities
1225 Autoplex Way
Pasco, WA 99301
26 Reviews
Write a Review26 Reviews of Demetrio Castaneda
February 13, 2026
Demetrio was great to work with—super courteous and clear about what he was doing. He walked me through the service and explained the suggested repairs without any pressure. He even thanked me for coming in. about what he was doing. He walked me through the service and explained the suggested repairs without any pressure. He even thanked me for coming in. Solid experience all around. More
February 06, 2026
Have taken many vehicles to Ford for service. Typically make an appointment and wait for service to be completed. Service is typically timely. Seems I waited a little longer but there may ha Typically make an appointment and wait for service to be completed. Service is typically timely. Seems I waited a little longer but there may have been call outs which would slow service. I was kept informed of the process and am satisfied with the service performed. More
Other Employees Tagged: Allan Cardenas
February 05, 2026
One concern is I replaced my wipers 1 month ago and their paperwork suggested I replace them. These wipers are already new.....this is the 2nd time something like this has occurred at the Quick-Lane. The f paperwork suggested I replace them. These wipers are already new.....this is the 2nd time something like this has occurred at the Quick-Lane. The first time the manager identified an issue with my front tires upon checkout but their paperwork said they were fine. More
February 05, 2026
Good but expensive. They did a prompt good job but it costs a lot for materials They did a prompt good job but it costs a lot for materials More
Other Employees Tagged: Allan Cardenas, Josue Alvarez
January 31, 2026
Great customer service and they keep me informed while serving my vehicle. Would definitely recommend them. serving my vehicle. Would definitely recommend them. More
Other Employees Tagged: Journey Dewey
January 29, 2026
I like the people there at Corwin, I have a long standing relationship with a few of them and they always help me out when possible relationship with a few of them and they always help me out when possible More
Other Employees Tagged: Jose Larios, Jesse Gutierrez, Niko Armijo
January 26, 2026
I have always been happy with the great service. And will continue to go there And will continue to go there More
Other Employees Tagged: Doug Butler, Allan Cardenas
January 25, 2026
I sat for 3 hours waiting for my vehicle for basic maintenance. Had a 9:45 appointment and others walked in and out while I waited and waited. An hour job took 3 hours... maintenance. Had a 9:45 appointment and others walked in and out while I waited and waited. An hour job took 3 hours... More
Other Employees Tagged: Demetrio Castaneda

