Demond Nichols | Page 2

Professional and quick for my service A. I enjoyed my time and everyone was kind. time and everyone was kind. More

Helpful 0

Report | Print

My name is Joy John. I have a 2006 Mercedes Benz S 430. Recently I did a oil change and brakes checked at Mercedes Benz of Atlanta NE. I was not really happy about the service at that place for this t Recently I did a oil change and brakes checked at Mercedes Benz of Atlanta NE. I was not really happy about the service at that place for this time. Service advisor recommended me to do the the front wheel brake service. I asked him about the cost and he told me $1060 for to replace the rotors and pads. Then I asked him that why it is so expensive. He answered me that because it is a "Mercedes Benz". Then I called RBM of Atlanta, Alpharetta for to check the price. They told me that they can do for the same job for $706. I talked to this price difference between the two dealers to my service advisor at Mercedes Benz of Atlanta NE ( Atlanta Classic Cars at Duluth). He told me that it is because of the two different town. I was not happy with that answer and went to see the GM of that place. He was a good guy and listened my questions and told me that he is going to check it out. Then I checked online at mbparts.mbusa.com The OEM original parts for Rotor is $105.99 (parts #220-421-09-12-64) Then pads (set of 4) is $96.99 (003-420-89-20-41) Then we add 2 rotors and pads ,it is $308.97 plus Tax plus Labor charges. Then I realized that $1060 is too much and I didn't do that service at that place. What I am trying to say guys that please don't pay too much until you get a second opinion from different places. Almost $300 price difference between these two places is too much for me. Especially at these corona pandemic time. More

Helpful 2

Report | Print

Christy and Brandon in service always go that extra mile to make my service experience a pleasure!!! Ask fo Christy when you have service needs. to make my service experience a pleasure!!! Ask fo Christy when you have service needs. More

Helpful 0

Report | Print

My first service visit - everything went like clockwork. Courteous and efficient. Kept me informed and handled my issue satisfactorily. Great complimentary snacks and beverages also. Courteous and efficient. Kept me informed and handled my issue satisfactorily. Great complimentary snacks and beverages also. More

Helpful 0

Report | Print

These service advisor listened to what my complaints and issues with the car were. we discussed service details and the amount and price to get my car fixed. He was good listener and a complete professiona issues with the car were. we discussed service details and the amount and price to get my car fixed. He was good listener and a complete professional. More

Helpful 0

Report | Print

Demond went above and beyond to take care of my service. He got the tire a day sooner than expected which was a huge help. Thank you so much. He got the tire a day sooner than expected which was a huge help. Thank you so much. More

Helpful 0

Report | Print

Thank you Demond for A1 treatment. I appreciate your professionalism and courtesy. You take good care of me n my car. You are the Best!!! professionalism and courtesy. You take good care of me n my car. You are the Best!!! More

Helpful 0

Report | Print

Wonderful dealership with white glove treatment all the way through the buying process. David Phillips is a true sales professional . Best car buying experience we’ve ever had way through the buying process. David Phillips is a true sales professional . Best car buying experience we’ve ever had More

Helpful 0

Report | Print

Excellent service as always. Very timely and efficient. I have always had great service here. Waiting area is also nice. Appropriate space for social distancing have always had great service here. Waiting area is also nice. Appropriate space for social distancing More

Helpful 0

Report | Print

Great - Greg Rabideaux is the best! We have worked with Greg for many years- he is the reason we keep coming back to Atlanta Classic Cars. Greg for many years- he is the reason we keep coming back to Atlanta Classic Cars. More

Helpful 2

Report | Print