Denise Kerum | Page 3

Everyone was easy to work with. I like that we didn't feel pressured at all. I like that we didn't feel pressured at all. More

by Yvonne Molnar Verified Customer Verified Customer

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I think this dealer is very reliable. Their after-sales service is also very good. And the sales service attitude is very good. They are very patient in explaining to you the car you like Their after-sales service is also very good. And the sales service attitude is very good. They are very patient in explaining to you the car you like. More

by XG18335824575 Verified Customer Verified Customer

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Awful service. For some reason they REFUSE to: -provide spare key -unlink previous Mercedes owner so I can use the Mercedes me connect app -replace missing airba For some reason they REFUSE to: -provide spare key -unlink previous Mercedes owner so I can use the Mercedes me connect app -replace missing airbag cap in car -provide working cig lighter -provide wheel lock kit that previous owner didn’t return Why are such simple tasks not done? More

by GREGM9 Verified Customer Verified Customer

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They always provide an excellent service either at the service place or the sales area. service place or the sales area. More

by SILVIAESP Verified Customer Verified Customer

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After replacing batteries. Works good. Thank you so much .also check help us tires and remind me to replace Works good. Thank you so much .also check help us tires and remind me to replace More

by CICI_1698 Verified Customer Verified Customer

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Denise was very friendly and knowledgeable. She was helpful in getting what we wanted. The management was great in working with our offer. She was helpful in getting what we wanted. The management was great in working with our offer. More

by HOSHUNHUI Verified Customer Verified Customer

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The service advisor James Hou is very helpful and professional! Excellent customer service!! Highly recommend! professional! Excellent customer service!! Highly recommend! More

by COACHANDCOLORS Verified Customer Verified Customer

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I’m very thankful that day we got help with Ben! He is so nice and professional! He is so nice and professional! More

by WILSONRZY Verified Customer Verified Customer

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AWFUL! Bought certified pre owned and everything malfunctions the brakes, the engine and the whole lighting system . The lights I find out r after market Bought certified pre owned and everything malfunctions the brakes, the engine and the whole lighting system . The lights I find out r after market and the car needs $6k of work that should have been completed before purchase with certified Benz parts . They are absolute crooks and won’t return calls. More

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I have been extremely satisfied with all the services and repairs I have received at Mercedes Benz of West Covina. My Service Advisor John Chow has been absolutely fantastic. I feel he has gone above and bey repairs I have received at Mercedes Benz of West Covina. My Service Advisor John Chow has been absolutely fantastic. I feel he has gone above and beyond in his professional commitment to making sure I am treated extremely well and my AMG E 63 S receives my requested repairs and services to my complete satisfaction. Thank you to all the AMG technicians and the entire staff at Mercedes Benz of West Covina Service Department. Sincerely yours, John Gerard III. More

by brightredlight777 Verified Customer Verified Customer

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