Denise Law
Denise Law at Fred Martin Nissan
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Denise Law | Page 9

Service Manager

Fred Martin Nissan

3388 S Arlington Rd
Akron, OH 44312

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4.9
154 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

24 yrs, 4 mos

4.9

154 Reviews

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154 Reviews of Denise Law

December 22, 2020

Dealership Rating
Employee Rating

Fantastic place great service I would definitely get my car worked on again there kept me updated on what was going on very nice job More

by keithjsmith1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nate Anderson

Dec 24, 2020

Fred Martin Nissan responded

Hi Keithjsmith1313, thank you so much for your positive comments about Fred Martin Nissan, Llc! We hope to see you soon!

December 16, 2020

Dealership Rating
Employee Rating

Great visit and excellent service. Thanks for always being friendly, letting us know about recommended service and completing the job quickly. Keep up the great work. More

by L.SZWAST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine , Nate Anderson, John Klotz, Jonathan Maas, Brandon Murgatroyd

Dec 24, 2020

Fred Martin Nissan responded

Hi L.szwast, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 10, 2020

Dealership Rating
Employee Rating

The service was exceptional and I love how friendly all the staff has been. Each time we’ve been in the dealership. That’s what brings us back for the service and the quality wether it’s for buying or mai More

by CCOBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine , Nate Anderson, Holly

Dec 23, 2020

Fred Martin Nissan responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 05, 2020

Dealership Rating
Employee Rating

Enjoyed the service and the communication was spot on, very professional :) have a lease for 2 more years, then I will be coming here for my next Nissan. More

by mr.osu3367mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine , Nate Anderson

Dec 07, 2020

Fred Martin Nissan responded

Hello, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

December 03, 2020

Dealership Rating
Employee Rating

Always time efficient. Nate is always great to work with. I was there for about 45 minutes. Have no issues ever with the quality of service. More

by mikestover25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine , Nate Anderson

Dec 04, 2020

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2020

Dealership Rating
Employee Rating

The service was excellent from start to finish. Will do all my maintenance needs for my 2018 Titan at Fred Martin Nissan as well as my leasing needs on the future. ALSO LOU IN SALES IS GREAT! More

by DTNIKIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine , Nate Anderson

Dec 04, 2020

Fred Martin Nissan responded

Hi, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc.

December 03, 2020

Dealership Rating
Employee Rating

Your service department told me I needed a new alternator while my car was in for repair. They said “ it’s not putting out anything and this will kill your new battery in no time”. This would have added over More

by Johnbreehl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Rich Wilson, Patrick Hine , Nate Anderson

Dec 07, 2020

Fred Martin Nissan responded

Hi John, we are sorry to hear you had a negative experience. We have forwarded your review to management to look into the situation. Our test results may vary from yours, but we do consider our test to be fairly accurately done by our fully certified Nissan technician. We always recommend any repairs for issues that may appear during our tests for the safety and knowledge of our customers as well as an offer to preform the repair. We hope you understand and if you have any questions please do not hesitate to reach out to us. Thank you for your review.

Dec 10, 2020

Johnbreehl responded

Your test results were wrong, sorry you can’t admit that. The automobile is running fine, and the alternator was not replaced. With the fact it is still working properly, I can’t see how you feel your test was”fairly accurate “. I have and will continue to let my friends and family know how I feel about this issue, and your response.

December 02, 2020

Dealership Rating
Employee Rating

Nice......very professional they took good care of my car in a timely manner I use Fred Martin Nissan all the time for my need for my Nissan Maxima thank you and enjoy your holiday More

by MARKUSDAVIS315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine , Nate Anderson

Dec 22, 2020

Fred Martin Nissan responded

Hi Markusdavis315, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Dec 22, 2020

Fred Martin Nissan responded

Hi Markusdavis315, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2020

Dealership Rating
Employee Rating

Love the way they treat you and get the job done right and they’re very conscientious about the job that you’re therefore. Thank you very much Everybody at Nissan More

by MCUTLERWORK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine , Nate Anderson

Dec 02, 2020

Fred Martin Nissan responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2020

Dealership Rating
Employee Rating

Fast courteous service in the service department. I chose to wait while my vehicle is being being serviced and it was very comfortable. My vehicle was washed too! More

by MABELL64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson, Patrick Hine , Nate Anderson

Dec 02, 2020

Fred Martin Nissan responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! Take care!

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