Denise Leigh
Denise Leigh at Colonial Cadillac

Denise Leigh | Page 2

Service Advisor

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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4.9
577 Reviews
4.9

577 Reviews

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577 Reviews of Denise Leigh

July 03, 2026

Dealership Rating
Employee Rating

They welcome me when I first arrive the waiting room is comfortable and send pictures of anything that's wrong and schedule me for my next oil change More

by STEVENJOHNSON527
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2026

Colonial Cadillac responded

It’s great to know you felt welcome upon arrival and that our waiting area met your needs. Denise is glad she could share photos of any findings and arrange your next oil change. We appreciate you trusting us with your Cadillac. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 02, 2026

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An excellent experience as usual! They said they would have my scheduled service completed in under an hour and 45 minutes later it was done! More

by MICHELLEBASTERI
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2026

Colonial Cadillac responded

Thank you for choosing us for your Cadillac’s scheduled service. It’s great to hear we wrapped up in 45 minutes just as we said. We look forward to assisting with your Cadillac again soon. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 29, 2026

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Everyone is professional, courteous and friendly. The lyft ride was helpful since I had to come from Lynn. More

by shericheryl
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Recommend Dealer
Yes
Jun 30, 2026

Colonial Cadillac responded

Thank you, Sheri, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Colonial Cadillac are glad to have you as a customer. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 26, 2026

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Very accommodating, easy to deal with very friendly and very thorough Nice is nice and clean as well. More

by marty.gorman3
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Recommend Dealer
Yes
Jun 26, 2026

Colonial Cadillac responded

It’s great to hear our team was accommodating and thorough when working on your Cadillac CT5-V. We’re glad the facility met your expectations for cleanliness and ease of service. Thank you for the five stars and for trusting us with your vehicle. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 15, 2026

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Employee Rating

Very friendly staff very accommodating and thorough. Very impressed with the people there. convenient location and very clean. More

by marty.gorman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Colonial Cadillac responded

Thank you for noting our team’s friendliness and thorough approach. We’re pleased the facility’s location and cleanliness met your expectations. We appreciate your trust with your Cadillac and look forward to future visits. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 11, 2026

Dealership Rating
Employee Rating

Excellent service as always. Friendly and helpful team. Good communication on the progress of my repair and what was needed as the vehicle was towed to dealership with a flat t More

by linda.lagorga
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 11, 2026

Colonial Cadillac responded

It’s great to know our team provided clear updates and friendly support when your Cadillac CT4 arrived with a flat tire. We’re pleased Denise and the rest of the service crew could keep you informed throughout the repair process. Looking forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 06, 2026

Dealership Rating
Employee Rating

Outstanding service and communication about my vehicles needs and updates. Clean, pleasant waiting area w refreshments More

by Bradley
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2026

Colonial Cadillac responded

We’re delighted to hear our communication and service updates kept you well informed. It’s great to know the waiting area and refreshments made your visit more comfortable. Thank you for trusting us with your Cadillac VISTIQ, and we look forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 02, 2026

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You have a wonderful service department. They are very accommodating kind curious always. I have recommended your dealership to my friends and fellow employees. Thanks. Dr. Desai. More

by ldesai
Service Price Transparency
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Recommend Dealer
Yes
Jun 02, 2026

Colonial Cadillac responded

We’re thrilled to hear our Cadillac service team was accommodating and attentive. Renata and the service staff appreciate you recommending us to your friends and colleagues. Thank you for choosing us. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

May 19, 2026

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Employee Rating

My 5/12/26 appointment at Colonial Cadillac in Woburn was Great. Kudos to Peter, Denise, and Jim (i.e., the most recent addition to the Service Department) for their professional and welcoming approach to c More

by Dr.D
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Vincent , Jim (the newest member of the service Team).

May 19, 2026

Colonial Cadillac responded

Hello, we’re delighted Peter and Denise offered a professional and welcoming approach during your Cadillac XTS service. Their diligence in ensuring everything met your expectations means a lot to us. We look forward to your next visit. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

May 17, 2026

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Employee Rating

We love Colonial Cadillac. Great customer service and excellent repair service. We have been going there for many years. More

by JDHOGA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 17, 2026

Colonial Cadillac responded

Thank you for trusting us with your Cadillac over the years. We're pleased to know our service team consistently provides reliable repairs and friendly assistance. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

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