I am here for you as soon as you arrive at Manly Honda. I want you to feel assured that you get the continuity that we strive for here. Please feel free to call me if you any questions or concerns.
Read moreDealership Experience
6 yrs, 5 mos
Industry Experience
6 yrs, 5 mos
Specialties & Trainings
Rental Car Agent
Customer Service
428 Reviews
Write a Review428 Reviews of Denise Rice
March 06, 2022
The service was excellent! Shyla Saxton was the service representative. She was efficient, respectful, friendly, and obviously knew what she was doing. I did not feel pressu Shyla Saxton was the service representative. She was efficient, respectful, friendly, and obviously knew what she was doing. I did not feel pressured in any way to authorize all of the recommended services at once. We all have budgets we have to live within. Shyla filed the insurance/maintenance claim for me that I purchased through the dealership when I originally bought my Accord. She also made sure my vehicle was serviced on time even when I amended the order at the last minute to include the brake job (at my daughter’s insistence). Shyla also retrieved my handicap placard and other personal items that I had left in my vehicle. I highly recommend Shyla be recognized for her wonderful customer service. I can imagine her training new service reps. I think Shyla will go far in her career. She is a real asset to have at the Honda dealership! Denise also provided excellent service for the loaner vehicle, even turning on the heater for me. She was also friendly and efficient. Thank you all for a positive experience in having my vehicle serviced. More
Other Employees Tagged: Shyla Saxton
March 02, 2022
I was able to book an appointment for my 15,000 mile service for my 2019 HRV on a day that was convenient for me. There was no wait time when I got to the service center to drop off my car or when I pic service for my 2019 HRV on a day that was convenient for me. There was no wait time when I got to the service center to drop off my car or when I picked it up. Lori was great. More
Other Employees Tagged: Lori Comini
February 25, 2022
They got great service and a fast one. The people working there are lovely workers. The people working there are lovely workers. More
Other Employees Tagged: Hugo Mendez, Jose Rocha Jr , América Arciga Quiroz, Jennifer Crouch, John Ellsworth, Donna Henderson, Paul Remollino, Maria Vasquez
February 17, 2022
I needed to visit Manly Honda for a recall on my vehicle. I also had a couple of other concerns I wanted them to check out. I first worked with Jose, the service manger, who was very friendly. Then I got I also had a couple of other concerns I wanted them to check out. I first worked with Jose, the service manger, who was very friendly. Then I got a loaner vehicle from Denise and she was cheerful, quick and efficient in getting me in a vehicle and on my way. Finally Ron managed the service work and called me when my vehicle was ready and closed out my paperwork. Overall a good experience on this visit. More
Other Employees Tagged: Jose Rocha Jr , Ron Timms
February 17, 2022
Highly recommend Manly Honda service Dept for repairs or maintenance service. My service advisor was Susan Geasland, she was very helpful, well informed and very responsive to my questions and concerns. My maintenance service. My service advisor was Susan Geasland, she was very helpful, well informed and very responsive to my questions and concerns. My 2012 Honda Odyssey was fixed and serviced in a timely efficient manner. I’m very pleased. Thank you! More
Other Employees Tagged: Susan Geasland
February 10, 2022
My Honda Clarity had a issue with a parking block. I had parked and the front end got caught and it caused the front bumper to come loose. They repaired it like new. parked and the front end got caught and it caused the front bumper to come loose. They repaired it like new. More
February 10, 2022
The service at Manly Honda has always been excellent. Shyla and previous service persons have been thorough and helpful. During our last recent service, Denise provided a loaner car which was very helpfu Shyla and previous service persons have been thorough and helpful. During our last recent service, Denise provided a loaner car which was very helpful. The outside of the car was washed as well. We've been loyal customers for about 10+ years. We purchased 2 Odysseys from Honda. More
Other Employees Tagged: Shyla Saxton , Ron Timms
February 06, 2022
Had great service from Ron, kept me up to date on repairs and offered the rental for a longer period at no extra charge due to extend repair times. Denise and America helped find and process the rental car. and offered the rental for a longer period at no extra charge due to extend repair times. Denise and America helped find and process the rental car. Neil and Mandi offered a trade-in value for my vehicle and showed me all my available options before I came to a final decision. More
Other Employees Tagged: América Arciga Quiroz, Neil Stanley, Mandi Sumner, Ron Timms
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