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Dennis Calcaterra
Dennis Calcaterra at Palm Chevrolet

Dennis Calcaterra | Page 8

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

4.6
97 Reviews
4.6

97 Reviews

Write a Review

97 Reviews of Dennis Calcaterra

July 27, 2024

Dealership Rating
Employee Rating

Not happy on that day it took 2almost 3 hrs. Just to get an oil change.. More

by JUDYCHRISTIAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franchesca Osorio, Daniel Mullener, Scott Kelly , Mike Amey, Jeremy Grey, Scott Niebuhr

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Jul 29, 2024

Palm Chevrolet responded

Thank you for sharing your feedback with us, Judy. We value your time and understand your frustration with the wait for an oil change. At Palm Chevrolet, we strive to provide efficient service, and I regret to hear about any inconvenience. Please feel free to reach out to me directly so I can address your concerns and improve your experience in the future. Sincerely, Wayne Bogle Parts and Service Director

July 22, 2024

Dealership Rating
Employee Rating

I was skipped in line after waiting for over 10 minutes the guy who sits at the very end when walk in the service door it would be to your right he was so busy talking to another co worker that he didn’t a More

by QUANDAMOOREKEYES15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Kelly

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Jul 23, 2024

Palm Chevrolet responded

Thank you for sharing your experience with us at Palm Chevrolet. We understand your frustration and disappointment for the lack of attention you received during your visit. Our team strives to provide excellent customer service, and we will address this issue internally to ensure it doesn't happen again. Please feel free to contact me directly to discuss your visit further. We value your feedback and hope to have the opportunity to make it right. Sincerely, Wayne Bogle Parts and Service Director

July 22, 2024

Dealership Rating
Employee Rating

They are always willing to work with you, whether it is a service issue or buying a vehicle. More

by UCANTALKME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franchesca Osorio, Daniel Mullener, Scott Kelly , Mike Amey, Jeremy Grey, Scott Niebuhr

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Jul 23, 2024

Palm Chevrolet responded

Thank you for the positive feedback! At Palm Chevrolet, we strive to provide exceptional service in all aspects, from service to vehicle purchases. We look forward to the opportunity to assist you again in the future. Safe travels! Best, The Palm Chevrolet Team

July 21, 2024

Dealership Rating
Employee Rating

I was very pleased with the service department and did a very good job getting my car done. More

by hdeckerw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John McMichael, Rick Davis, Jason Sanabria, Scott Mills, Mike Gonzalez, IL Park, George Foster , Mike Amey, Jeremy Grey

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Jul 23, 2024

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your service needs! We're delighted to hear about the positive experience you had with our service department. We appreciate your kind feedback and look forward to assisting you again in the future. Drive safely! Sincerely, Wayne Bogle Parts and Service Director

July 20, 2024

Dealership Rating
Employee Rating

Good job quick service fast return of vehicle. Bobby sue odd good service writer!!! She should get a raise!!! More

by SURANNI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franchesca Osorio, Daniel Mullener, Scott Kelly , Mike Amey, Jeremy Grey, Scott Niebuhr, Bobby sue

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Jul 22, 2024

Palm Chevrolet responded

Thank you for sharing your feedback about your experience at Palm Chevrolet. We appreciate your kind words about the quick service and Bobby Sue's excellent customer service skills. We are thrilled to hear that you had a positive experience, and we will be sure to pass along your compliments to Bobby Sue. We look forward to seeing you again in the future! Sincerely, Wayne Bogle Parts and Service Director

July 11, 2024

Dealership Rating
Employee Rating

Fantastic service after the sale. I am completely satisfied with their service department. I will be back More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John McMichael, Mahurley Preston

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Jul 14, 2024

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet! We're thrilled to hear that you had a fantastic experience with our service department. We appreciate your feedback and look forward to welcoming you back for your next visit. Sincerely, Wayne Bogle Parts and Service Director

June 24, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and kind. I have a husband that is disabled and everyone went out of there way to help with him which means alot to me More

by ldtmjt
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Jun 25, 2024

Palm Chevrolet responded

Thank you for sharing your positive experience at Palm Chevrolet. I am delighted to hear that our team provided helpful and kind service. Your feedback means a lot to me, and I look forward to welcoming you both back again soon. Take care! Sincerely, Wayne Bogle Parts and Service Director

June 16, 2024

Dealership Rating
Employee Rating

Servicio excellent 👌 calidad Mr Matt was very nice and explained to me about 2024 chevy colorado More

by edwingarcia34711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 18, 2024

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet! I appreciate your positive feedback about the excellent service and the quality of our vehicles. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 31, 2024

Dealership Rating
Employee Rating

Everyone is always friendly and ready to assist you with all your service needs and the coffee is great ! More

by BSMILLS.1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Stefani, Mike Gonzalez, Mahurley Preston, Scott Kelly, John C. Zurakowski

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Jun 03, 2024

Palm Chevrolet responded

Thank you for your kind words! I'm thrilled to hear about your positive experience with our team at Palm Chevrolet. I aim to provide top-notch service, and I'm happy to have met your expectations. Please come back and see us again for all your vehicle needs! Sincerely, Wayne Bogle Parts and Service Director

May 25, 2024

Dealership Rating
Employee Rating

Pleasant experience. Work was completed timely. 15 word minimum is a bit much to write. More

by Jennstamper71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 28, 2024

Palm Chevrolet responded

Thank you for the 5-star rating! I appreciate your feedback on your pleasant experience at Palm Chevrolet. Sincerely, Wayne Bogle Parts and Service Director

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