Dennis Epps
Dennis Epps at Mercedes-Benz of Owings Mills

Dennis Epps | Page 20

Sales & Leasing Consultant

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

Contact Me
5.0
297 Reviews

I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.

Dealership Experience

8 yrs, 5 mos

Industry Experience

29 yrs, 2 mos

Languages Spoken

English English

German German

Employee Video

5.0

297 Reviews

Write a Review

297 Reviews of Dennis Epps

June 10, 2020

Dealership Rating
Employee Rating

Great place to so business . I recommend this dealership to anyone who wants and great car and a great deal. You will not be disappointed. More

by siakamjoseph
Recommend Dealer
Yes
Jun 12, 2020

Mercedes-Benz of Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 07, 2020

Dealership Rating
Employee Rating

Great experience Dennis was so easy and pleasant to work with. He was so knowledgable about the vehicle and different features. He was patient and took the time to sh More

by tolu
Customer Service
Friendliness
Recommend Dealer
Yes
Jun 09, 2020

Mercedes-Benz of Owings Mills responded

Tolu, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 06, 2020

Dealership Rating
Employee Rating

True Story: I was at another dealership and saw the exact car I wanted. The service was so bad, I actually called MBOM from location and reached Dennis. In short, the professionalism Dennis demonstrated was More

by Dr. A
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Fran M King

June 02, 2020

Dealership Rating
Employee Rating

Dennis is very friendly. He has very detailed knowledge of the truck and services. Showroom is clean and spacious. It feels good to buy from professionals. More

by dolapoadewole
Recommend Dealer
Yes
Jun 03, 2020

Mercedes-Benz of Owings Mills responded

Dolapoadewole, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 26, 2020

Dealership Rating
Employee Rating

Dennis was awesome from beginning to end. He was prompt, courteous and very knowledgeable. He has made my experience very smooth and I am very grateful for that. He was a pleasure and I will recommend him t More

by nys1155
Recommend Dealer
Yes
May 28, 2020

Mercedes-Benz of Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Owings Mills!

May 19, 2020

Dealership Rating
Employee Rating

It is a friendly environment and associates are very engaging. No pressure. Mr. Dennis Epps took much time to help us make the right decisions. He addressed all our concerns and was always there for us. More

by endifang
Recommend Dealer
Yes
May 20, 2020

Mercedes-Benz of Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found Dennis so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

May 18, 2020

Dealership Rating
Employee Rating

New GLA250 Purchase This is the third car We've purchased through MB of Owings Mills, and the second working with Dennis. Dennis is always very responsive and invests Hi More

by BBarbe3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Doelle , Fran M King

May 20, 2020

Mercedes-Benz of Owings Mills responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Owings Mills. We're happy we could meet your expectations! We hope you continue to choose us for all your automotive needs! Take care!

May 13, 2020

Dealership Rating
Employee Rating

Dennis has exceptional customer service and goes above and beyond for his customers . I will definitely be back for my next purchase ! Thank you for working with me to find the perfect car ! I’m beyond pl More

by DC
Recommend Dealer
Yes

Other Employees Tagged: Fran M King

May 14, 2020

Mercedes-Benz of Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found Dennis so helpful in the purchase of your new vehicle. We look forward to your next visit! Take care!

April 23, 2020

Dealership Rating
Employee Rating

A pleasure from beginning to the end. Couldn’t have asked for a better experience. Very knowledgeable, helpful, and friendly. I may be a life long client to Mercedes-Benz. More

by dwjackson1017
Recommend Dealer
Yes
Apr 24, 2020

Mercedes-Benz of Owings Mills responded

Thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

April 19, 2020

Dealership Rating
Employee Rating

It was a great time at the Owings mills location. The dealer was very professional and a good buseness man. Thanks for the car. I love it More

by Juliuschenyambi
Recommend Dealer
Yes
Apr 19, 2020

Mercedes-Benz of Owings Mills responded

Thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

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