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Dennis Epps
Dennis Epps | Page 21
Sales & Leasing Consultant
Mercedes-Benz of Owings Mills
9727 Reisterstown Rd
Owings Mills, MD 21117
295 Reviews
I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.
Read moreDealership Experience
8 yrs, 4 mos
Industry Experience
29 yrs, 1 mo
Languages Spoken
English
German
Employee Video
295 Reviews
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295 Reviews of Dennis Epps
February 25, 2020
Dennis helped us with our last car, and this is now our 3rd car. he is so personable and friendly, NOU PUSH AT ALL. I felt like we knew him for many years. So easy to talk to. We are so Happy with the c 3rd car. he is so personable and friendly, NOU PUSH AT ALL. I felt like we knew him for many years. So easy to talk to. We are so Happy with the car as usual. we are also able to text Dennis with any questions that may have about anything, and pretty much at anytime. The finance dept. was also very friendly. wanted to give a shout out to Rob as well. We just enjoyed our time there! More
by pamela.smith
Other Employees Tagged: Robb Banks , I forget the other Finance guy, not listed
January 22, 2020
I just recently purchase my car from R&H Mercedes of Owings Mills. My salesman was Dennis Eoos He worked with me period of 3 weeks. Let me drive different models and explain the difference between mode Owings Mills. My salesman was Dennis Eoos He worked with me period of 3 weeks. Let me drive different models and explain the difference between models and when we found what I liked he helped me with negotiation. I had a pleasant experience with Dennis and everyone who came alone to help me with purchasing my car. I’m highly recommend R&H Mercedes Benz of Owings Milks and Dennis Epps as a salesperson he helped me a lot!!! More
by nina6619
Other Employees Tagged: Robb Banks , Fran M King
January 20, 2020
Mr. Epps was AMAZING! From the beginning of my experience with Mr. Epps it was AMAZING! He is very relatable. From one vet to another he understood what I needed and gave m From the beginning of my experience with Mr. Epps it was AMAZING! He is very relatable. From one vet to another he understood what I needed and gave me a great experience. He is very knowledgeable in all areas of car buying and gave me the best advice. It was not just about selling a car for him, he made it about what was best for his customer. I would definitely recommend Mr. Epps to Anyone! I felt like I won in this deal and he called to make sure everything was going well after I purchased the car. I LOVE THEIR SERVICE! More
by chantaystanley
January 14, 2020
Excellent dealer Everyone I worked with was great. The customer service was excellent. Every question I had was responded to immediately. Any issues were handled im Everyone I worked with was great. The customer service was excellent. Every question I had was responded to immediately. Any issues were handled immediately and professionally. I would highly recommend buying a vehicle at this dealership. More
by debm
Other Employees Tagged: Jason Sponseller , Brett Fader
November 20, 2019
Outstanding!!!! Dennis Epps made my buying experience very easy. He was extremely knowledgeable about my car and the company. He thoroughly explained everything from start to finish. He has also followed very easy. He was extremely knowledgeable about my car and the company. He thoroughly explained everything from start to finish. He has also followed up with me to make sure that I know how to operate my car. I highly recommend him! More
by Willia523
Other Employees Tagged: Daniel Kim
November 14, 2019
Outstanding Customer Service Dennis walked me through process of turning in lease of family members vehicle and transferring to me. He was helpful every step of the way includin Dennis walked me through process of turning in lease of family members vehicle and transferring to me. He was helpful every step of the way including planning and follow up. Fran was very professional and knowledeable and easy to work with More
by Marc
Other Employees Tagged: Fran M King, Fran King
November 13, 2019
Mr. Epps was very helpful during the process. He followed up as promised & answered all of our questions. He never pressured us and was very professional during the entire experience. He showed compassion & up as promised & answered all of our questions. He never pressured us and was very professional during the entire experience. He showed compassion & integrity . Great experience More
by jackiepthornton
Other Employees Tagged: Fran M King
October 18, 2019
Dee, Just looking Dennis Epps is a fantastic sales associate, his customer service is outstanding (exceeded my expectation). He listened to my questions and took time Dennis Epps is a fantastic sales associate, his customer service is outstanding (exceeded my expectation). He listened to my questions and took time to explain the differences pertaining to the two vehicles I was interested in (E350 and E300). He ensured all of my concerns were addressed; and did not rush me in making my decision. Before leaving the dealership, he went over additional features and followed-up with a phone call to make sure everything was fine and to see if I had any other questions. The following week Dennis called to inform me that he had scheduled an appointment with your product/technology specialist who would provide additional guidance on other features on the vehicle. More
by Dee
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