Dennis Wiener
Dennis Wiener at Puente Hills Ford

Dennis Wiener | Page 2

Fleet Service Advisor

Puente Hills Ford

17340 East Gale Avenue
City of Industry, CA 91748

4.8
20 Reviews
4.8

20 Reviews

Write a Review

Languages Spoken

English English

20 Reviews of Dennis Wiener

July 22, 2023

Dealership Rating
Employee Rating

Professional and knowledgeable staff! !! Service was done in a reasonable amount of time. Popcorn was an added bonus. More

by dccocretired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Sanchez, Ken Vasquez , Emmanuel Glock, Shannon McDowell

Jul 24, 2023

Puente Hills Ford responded

We appreciate you taking the time to share this feedback for our service team and we're so proud you received 5-star service while working with us! Please reach out if you need anything else!

July 01, 2023

Dealership Rating
Employee Rating

The Best! !!His very Professional and love his customer Service overall, the turn around time is fast. More

by arkwinslogistics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Okamoto

June 27, 2023

Dealership Rating
Employee Rating

Service was fantastic , Shannon was super helpful and they made sure my car was up to speed with everything I needed taken care of to drive safely on the road again More

by ADRIANLARA9091
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michelle Sanchez, Ken Vasquez , Emmanuel Glock, Shannon McDowell

June 18, 2023

Dealership Rating
Employee Rating

Dennis is Fantastic plus in Customer service and he trat us like an old friend, which other dealership dont have. His great and very helpful to our fleet of 35 vans. More

by arkwinslogistics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Okamoto

June 14, 2023

Dealership Rating
Employee Rating

Dennis is great with communication whether its email, phone or text. Very simple process when servicing our fleet. Love the pick up/delivery process. Big plus on our end. More

by Sal Dominguez
Recommend Dealer
Yes

June 01, 2023

Dealership Rating
Employee Rating

Helpful, kind, resolved car issue, totally satisfied customer thank you appreciate your help very much More

by SUSIE.OLEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Sanchez, Ken Vasquez , Emmanuel Glock, Shannon McDowell

Jun 02, 2023

Puente Hills Ford responded

Susie thank you so much for your feedback! Our Service Department really appreciates your review! It was a pleasure servicing you, we can't wait to see you again! -Your PHF Family

June 01, 2023

Dealership Rating
Employee Rating

Too many excuses and took way to long. Either our account is not important or the technicians are not competent. Either way they should not take work that they cannot perform in a timely m More

by vnorman@laeng.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 02, 2023

Puente Hills Ford responded

All of our customers including our fleet customers are very important to us. We appreciate your feedback and can assure you we will be doing everything in our power to better serve you. If you have any other concerns, please reach out to our Fleet Vehicle Manager dennisw@puentehillsford.com.

June 01, 2023

Dealership Rating
Employee Rating

Professional work done on my Ford Focus. However the wait time was much longer than anticipated. Partly due to the additional service of a recall. I recommend leaving the car instead of wait More

by DERWINV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Sanchez, Ken Vasquez , Emmanuel Glock, Shannon McDowell

Jun 02, 2023

Puente Hills Ford responded

Thank you for your feedback, we appreciate your honesty. Have a safe drive! -Your PHF Family!

May 17, 2023

Dealership Rating
Employee Rating

Dave, Dennis and the entire service and parts team are always helpful and responsive. They are an important partner in the operation of my business. More

by dannyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Okamoto , Caroline and Noemi

Jun 06, 2023

Puente Hills Ford responded

We are always more than happy to be able to help you and your vehicle's needs. Thank you for trusting us with your business. -Your PHF Family

May 11, 2023

Dealership Rating
Employee Rating

Michelle was amazing and very communicative. The courtesy ride was very convenient and the parts department was also awesome! More

by BRAVOS AUTO BODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2023

Puente Hills Ford responded

We set high expectations for ourselves so it’s gratifying to hear you and your team has a great experience with us! Please let us know if there is ever anything else we can do for you guys! Safe travels!

2

Dealership Inventory (198 Vehicles)

new 2024 Ford Explorer car, priced at $53,315
2024 Ford Explorer
new
Stone Blue Metallic exterior
Automatic
Rear-wheel Drive
new 2024 Ford Explorer car, priced at $45,780
2024 Ford Explorer
new
Agate Black Metallic exterior
Automatic
Rear-wheel Drive
new 2024 Ford Ranger car, priced at $37,205
2024 Ford Ranger
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2024 Ford Bronco Sport car, priced at $37,070
2024 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2024 Ford Escape car, priced at $34,985
2024 Ford Escape
new
Agate Black Metallic exterior
Automatic
Front-wheel Drive
new 2024 Ford Edge car, priced at $38,748
2024 Ford Edge
new
Agate Black Metallic exterior
Automatic
All-wheel Drive