Derby Monroe | Page 9

Doug was very helpful very detailed and his explanations with the service that was provided and had an understanding of time overall Doug was the main reason I had such a great experience working With Ford with the service that was provided and had an understanding of time overall Doug was the main reason I had such a great experience working With Ford More

by HPY4LFE Verified Customer Verified Customer

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Can’t get through to service. If you do manage to leave a message they don’t return your call. If you can actually get service it is generally good. Not timely but good If you do manage to leave a message they don’t return your call. If you can actually get service it is generally good. Not timely but good More

by Vrc Verified Customer Verified Customer

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They do a super good job. They need a little bit bigger shop, but the service department itself when they do fix something it’s fixed correctly. There’s no question about it. They need a little bit bigger shop, but the service department itself when they do fix something it’s fixed correctly. There’s no question about it. More

by VVFANDERSON Verified Customer Verified Customer

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Friendly, helpful, and professional are just three words that describe Corwin Fords Personnel. From purchasing my 2024 Expedition to having the first service and warranty item fixed. Darby, my service agent that describe Corwin Fords Personnel. From purchasing my 2024 Expedition to having the first service and warranty item fixed. Darby, my service agent was great to work with. More

by MWALLACE2B Verified Customer Verified Customer

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Worst customer service I’ve ever experienced. They had my vehicle for almost a month and gave poor communication. They had my vehicle for almost a month and gave poor communication. More

by BrandonK Verified Customer Verified Customer

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Darby Monroe is an absolute Angel! !! Truck broke down on July 4th. Luckily Darby was in (service was closed) working over time. She took care of us thru the whole process. Getting us b !! Truck broke down on July 4th. Luckily Darby was in (service was closed) working over time. She took care of us thru the whole process. Getting us back on the road. We live in Az so leaving our truck was a little concerning. Darby went above and beyond to make sure we were informed the whole time it was there. She is by far the best service person I have ever worked with. If Corwin wasn’t 2k miles away I would do all my service with Darby. More

by mknoles98 Verified Customer Verified Customer

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Convenient with the pickup and drop off and the information of what needs to be done by text information of what needs to be done by text More

by BHGRIFF Verified Customer Verified Customer

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We took our explorer into get the problem with the heated seat and it was really hard to get anything done. They said nothing wrong then said they found the problem what is going on. seat and it was really hard to get anything done. They said nothing wrong then said they found the problem what is going on. More

by RJWATKIE Verified Customer Verified Customer

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Great customer service, very friendly and helpful. We like coming here and will recommend to our friends. We like coming here and will recommend to our friends. More

by davepti Verified Customer Verified Customer

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It is fairly difficult to get to speaking with a person about updates but the process of delivery was quick and smooth after everything was completed. about updates but the process of delivery was quick and smooth after everything was completed. More

by katlyn.rohrig Verified Customer Verified Customer

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