Derek Adams
Derek Adams at Five Star Subaru of Grapevine

Derek Adams

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
4.9
305 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

8 yrs, 4 mos

Specialties & Trainings

Bachelor in Business Management

Finance & Insurance Specialists

4.9

305 Reviews

Write a Review

305 Reviews of Derek Adams

January 27, 2026

Dealership Rating
Employee Rating

Everything was good. BB Belharrat was very pleasant to talk to and do business with. I'm really glad we'll get all the controls explained to us twice since I have a few More

by GLYSTAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: BB Belharrat

Jan 28, 2026

Five Star Subaru of Grapevine responded

Congratulations, GLYSTAD! Thank you for the feedback! It’s great to hear that BB made your purchase at Five Star Subaru pleasant. We’re glad you’re taking advantage of the follow-up explanation for your vehicle's controls—we want to make sure you're an expert on every feature! Please don't hesitate to reach out to BB and our team at 817-438-1700 if any other questions pop up in the meantime. Best regards, David Cheney, General Sales Manager

January 23, 2026

Dealership Rating
Employee Rating

From the moment I walked in I was treated like a very valued client. Who can say that buying a new car is a great experience? I can because of the commitment to service and customer care of this dealers More

by DJTUCKER53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, James Inim

Jan 23, 2026

Five Star Subaru of Grapevine responded

Congratulations, Donna! We truly value your business and your feedback. Our team works hard to ensure every guest feels respected and cared for at Five Star Subaru, and we’re thrilled to hear we hit the mark for you. Enjoy your new car and please stay in touch at 817-438-1700. Thank you, David Cheney, General Sales Manager

January 21, 2026

Dealership Rating
Employee Rating

Derek refused to remove VSC from my contract before funding. I asked to have it removed 2 hours after speaking with the bank. After he would only cancel leaving my payment higher then I would have like More

by SHUDDER15SIGMA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: BB Belharrat, David Hendricks

Jan 23, 2026

Five Star Subaru of Grapevine responded

SHUDDER15SIGMA, We appreciate you highlighting the great work BB did for you! We’re sorry to hear about the frustration regarding your contract. To provide some context, Derek was informed of the request to remove the VSC after the bank had already finalized and funded the loan. At that stage, we no longer have the authority to pull the contract back from the lender to adjust the monthly payment. Derek reached out across several channels—phone, email, and text—to explain that while we couldn't change the payment, we could certainly cancel the coverage for you. We have since processed that cancellation to credit your account. Please reach me at 817-438-1700 or shacker@subarugrapevine.com to discuss further. Sincerely, Shane Hacker, Finance Director

January 13, 2026

Dealership Rating
Employee Rating

I found my forever car! Thank you Taylor and Junior for a great experience and for the dog toys More

by L.FROSS77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2026

Five Star Subaru of Grapevine responded

L.FROSS77, We are so excited you found your 'forever car' at Five Star Subaru! Taylor, Junior, and our entire team are now focused on your driving experience. We invite you to stop by or call 817-438-1700 when you need vehicle advice. Congratulations and enjoy every mile in your car. Thank you for sharing! Best regards, David Cheney, General Sales Manager

January 03, 2026

Dealership Rating
Employee Rating

Outstanding customer service delivered by all! Thank you for helping me through the process of choosing Subaru.This was the most pleasant buying experience I have ever had. I was greeted at the do More

by ROBERTO.CAMACHO64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Lennon, Luis Hernandez Jr

Jan 04, 2026

Five Star Subaru of Grapevine responded

Congratulations, Roberto, on your car purchase at Five Star Subaru! Complete customer satisfaction is always our goal. Please stop by or call 817-438-1700 for technical or care advice. We want to make certain you fully enjoy your Subaru. Thank you for your business and remarks. Best regards, David Cheney, General Sales Manager

December 26, 2025

Dealership Rating
Employee Rating

Easy and stress free process. Hayden was a joy and Derek made the financial bit painless. Highly recommend. More

by Natalie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hayden Knowles, Steve Lennon

Dec 27, 2025

Five Star Subaru of Grapevine responded

Thank you, Natalie, for shopping at Five Star Subaru! Hayden, Derek, and I want to hear from you at 817-438-1700 if you need anything else! Congratulations on your purchase. Best regards, David Cheney, General Sales Manager

December 25, 2025

Dealership Rating
Employee Rating

Had the model I wanted in stock, was an easy stress free purchase, Kenny was great! More

by BCRUM65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Gaines

Dec 26, 2025

Five Star Subaru of Grapevine responded

Thank you, BCRUM65, for shopping at Five Star Subaru! We are excited you found your car on our lot. Kenny, Derek, and I welcome your new car questions at 817-438-1700. We are focused on helping you fully enjoy your Subaru. Best regards, David Cheney, General Sales Manager

December 23, 2025

Dealership Rating
Employee Rating

We had a wonderful experience. No pressure, all honesty and they allowed us to take our time with the cars we were test driving. The sales process was fast and no hidden gimmicks. More

by JENPAO13.HUSKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Inim, Jose Zambrana

Dec 24, 2025

Five Star Subaru of Grapevine responded

Thank you, JENPAO13.HUSKER, for rating your shopping experience at Five Star Subaru! We are excited you are driving a Subaru from our dealership. Customer satisfaction remains our focus. Give us a call at 817-438-1700 for vehicle advice any time. Congratulations! Take care, David Cheney, General Sales Manager

December 22, 2025

Dealership Rating
Employee Rating

Highly recommend Five Star Subaru the staff is great, this is my second Subaru. John Mosqueda is my go to guy there . More

by GAYLECW3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Mosqueda, Steve Lennon

Dec 22, 2025

Five Star Subaru of Grapevine responded

GAYLECW3, John and our team are excited you are driving a car from Five Star Subaru. Thank you for rating our team and your dealership experience. Complete customer satisfaction is our focus and we want to hear from you at 817-438-1700 if there is anything else you need. Enjoy your car and please stay in touch. Take care, David Cheney, General Sales Manager

December 22, 2025

Dealership Rating
Employee Rating

I’m really impressed by the culture and staff at this dealership. They were a great team to work with through the purchase process. I was treated sincerely and respectfully by everyone. More

by HAROPER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Greene, Steve Lennon

Dec 22, 2025

Five Star Subaru of Grapevine responded

HAROPER, Thank you so much for shopping at Five Star Subaru! Please stay in touch at 817-438-1700. Let us know if there are features on your Subaru that you would like to revisit. Your sales team is focused on making certain you fully enjoy your car. Congratulations! Best regards, David Cheney, General Sales Manager

1
...

Dealership Inventory (198 Vehicles)

2026 Subaru Crosstrek
new
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Ascent car, priced at $47,039
2026 Subaru Ascent
new
Ice Silver Metallic exterior
CVT
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $30,816
2026 Subaru Crosstrek
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
2026 Subaru Crosstrek
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
2026 Subaru Crosstrek
new
Alpine Green exterior
CVT
All-wheel Drive
new 2026 Subaru Forester car, priced at $33,182
2026 Subaru Forester
new
Crystal White Pearl exterior
CVT
All-wheel Drive