Derek Adams
Derek Adams at Five Star Subaru of Grapevine
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Derek Adams | Page 2

Internet Client Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
126 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

6 yrs, 8 mos

5.0

126 Reviews

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126 Reviews of Derek Adams

March 16, 2024

Dealership Rating
Employee Rating

Derek from online sales was fantastic. Got us in and out without any hassles. Very transparent and non aggressive in the sale. More

by QT
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder

Mar 17, 2024

Five Star Subaru of Grapevine responded

QT, Thank you for endorsing our buying processes at Five Star Subaru. Reach Derek or me at 817-438-1700 if questions arise as you begin enjoying your car. We continue to be here for you. Take care, Doug Laymon, Sales Manager

March 09, 2024

Dealership Rating
Employee Rating

Great car buying experience! Went to look at a used vehicle on the lot and Derek was awesome with answering any questions and made my time there more personable rather than a bus More

by MITCHEL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Cryer

Mar 09, 2024

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, MITHCEL! Customer satisfaction remains a priority. If you have more questions about your vehicle, reach Derek or me at 817-438-1700. We want to help you enjoy your ride. Thank you, Doug Laymon, Sales Manager

March 09, 2024

Dealership Rating
Employee Rating

The experience is very very good! I will definitely recommend you to my friends who are interested in Subaru More

by SIYUANHAO99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Shane Hacker

Mar 10, 2024

Five Star Subaru of Grapevine responded

Congratulations, SIYUANHAO99, on your new car purchase at Five Star Subaru. Your satisfaction is our top priority, and we want to hear from you at 817-438-1700 with questions about your Subaru. Helping you fully enjoy your vehicle is the goal. Thank you, Doug Laymon, Sales Manager

March 09, 2024

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Employee Rating

When they say five stars they mean five stars! ! First time buying/ordering a brand new car and it was an amazing experience literally felt like I’ve known them for years from the first time i wal More

by ASHLEYGARNETT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2024

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, Ashley! Derek, Jaylon, and the entire team are dedicated to providing excellent service and ensuring our customers have a smooth and enjoyable purchasing experience. Please don't hesitate to stop by or call 817-438-1700 to revisit the features on your new Subaru. We want you to fully enjoy your car. Thank you for your feedback and business, Doug Laymon, Sales Manager

March 06, 2024

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Employee Rating

I wasn’t super hopeful I’d get approved for any car, let alone the one I really wanted. Derek went above and beyond for me to get the car of my dreams and make it happen. I got a better deal than expected a More

by DAVIESLOGANISAAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Brandon Fraikes

Mar 07, 2024

Five Star Subaru of Grapevine responded

DAVIESLOGANISAAC, Thank you for choosing Five Star Subaru. Derek and our team look forward to helping you enjoy your new car. Don't hesitate to call 817-438-1700 when you need our advice. Best regards, Doug Laymon, Sales Manager

March 03, 2024

Dealership Rating
Employee Rating

The experience was smooth and easy. We told them what we wanted and they got us exactly that. They're not there to xxxx around. These guys are in the business of getting you what you ne More

by FERNHERMGONZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks, Greg Cryer

Mar 04, 2024

Five Star Subaru of Grapevine responded

FERNHERMGONZ, Thank you for choosing Five Star Subaru, and we look forward to serving you again in the future. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to our sales team at 817-438-1700. Enjoy your ride! Take care, Doug Laymon, Sales Manager

March 03, 2024

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Employee Rating

Excellent customer relationship management. This was the best service compared to similar services. I will do it all over to purchase from Five Star. More

by LEANTHIA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cryer

Mar 03, 2024

Five Star Subaru of Grapevine responded

LEANTHIA1, Congratulations on your purchase at Five Star Subaru. We are delighted to learn that your encounter with our dealership aligned with your expectations. Continue to reach us at 817-438-1700. Thank you for your business and feedback. Take care, Doug Laymon, Sales Manager

February 19, 2024

Dealership Rating
Employee Rating

Derek was very helpful via text & initial contact. He was with a customer so introduced us to Jaime, he was very informative during test drive & appreciate no pressure from either of them!👍 More

by BERKLEYS
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jaime Mijares , CATALAN,ZAIRO

Feb 20, 2024

Five Star Subaru of Grapevine responded

Thank you, BERKLEYS, for shopping at Five Star Subaru. On behalf of Derek, Jaime, and our entire sales team, your endorsement is appreciated and we hope you stay in touch at 817-438-1700. We want you to fully enjoy your car. Best regards, Doug Laymon, Sales Manager

February 10, 2024

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Employee Rating

Called go an as appointment, everything was setup and ready. Our Salesperson had arranged everything. More

by Nancy Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rex So

Feb 11, 2024

Five Star Subaru of Grapevine responded

Nancy, It is our pleasure to help with all of your automotive needs at Five Star Subaru. Whenever you need our assistance or knowledge, call 817-438-1700. We are here to help you enjoy your Subaru. Thank you, Jake Ritter, Service Director

February 10, 2024

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Employee Rating

Derick was great to work with! ! So helpful so much better than Jaylin. Great communication with Derick! More

by HRAGSDILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, Steve Lennon

Feb 11, 2024

Five Star Subaru of Grapevine responded

Congratulations, HRAGSDILL, on your new Subaru. Derek and the Five Star Subaru sales team remain readily available at 817-438-1700. Let us know how we can help you enjoy your ride. Thank you, Doug Laymon, Sales Manager

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