Derek Adams | Page 2

Five Star Subaru of Grapevine responded

Congratulations, MIKEXXX5113! We are excited you are driving a new car from Five Star Subaru. Please be sure to stop by or call 817-438-1700 if you have technical or care questions. Your complete satisfaction is the goal. Enjoy your ride! Best regards, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Kiran, Thank you so much for making the drive from Austin to see us! Knowing that you chose Five Star Subaru despite the distance is the ultimate compliment. We’re thrilled Jaylon and Derek were able to work with you to land your lease deal. As you begin enjoying your Outback, don't hesitate to call 817-438-1700 with technical questions. We hope you enjoy your ride! Best regards, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Carrie Ann, Thank you so much! It was a pleasure working with you at Five Star Subaru. We’ve got your orientation on the calendar and can’t wait to show you all the 'bells and whistles' of your new vehicle. If you need our advice beforehand, please call 817-438-1700. Enjoy the drive and congratulations! Best regards, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

This is exactly what we love to hear, KCOLLINS309! 🌟 Creating a no-pressure environment is at the core of what we do. We want every guest to feel heard and respected, so knowing you felt supported and satisfied means a lot. Thank you for choosing Five Star Subaru, and congratulations on your new vehicle! Let us know if there is anything else we can do at 817-438-1700. Best regards, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Thank you, MCOWAN76, for your honest feedback! We are happy to hear that our team provided a stress-free environment and your feedback helps us identify exactly where we can sharpen our operations. We truly value your business and hope you are enjoying your new ride. If there is anything specific we can do to make things right, please don't hesitate to reach out to us at 817-438-1700. Sincerely, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

HATALAD1, Delivering an exceptional experience is our top priority at Five Star Subaru, and it’s wonderful to know our sales team hit the mark for you. Thank you for shopping with our team and if there are features on your new car you would like to revisit, please stop by or call 817-438-1700. Congratulations! Best regards, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Congratulations, Wakemaker89! Cameron and Derek are a powerhouse team, and they’ll be so happy to hear your feedback. Thank you for shopping at Five Star Subaru and for recognizing our commitment to customer service. We look forward to answering your new car questions at 817-438-1700. Enjoy your ride! Best regards, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Thank you for the wonderful review, JSmith! We are so honored that you chose us for your second Subaru. There is no bigger compliment than a returning customer, and we truly appreciate your loyalty to Five Star Subaru. We’re thrilled to hear that both experiences hit the mark for you. Enjoy your new car, and let us know if there are features you would like to revisit at 817-438-1700. Best regards, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Thank you so much for the wonderful review, Susan! We are delighted to hear that you found our team to be kind and attentive during your visit. We take great pride in maintaining a clean and comfortable environment for our guests, so it’s wonderful to know that made a positive impression on you. Thank you for choosing Five Star Subaru, and we look forward to helping you enjoy your new car. Please stay in touch at 817-438-1700. Best regards, David Cheney, General Sales Manager