Derek Adams

Casey and Sam helped me purchase my new 2026 Outback and they were absolutely amazing! Clear communication and worked to get me what I wanted and out the door quickly. I went to multiple Subaru dealerships they were absolutely amazing! Clear communication and worked to get me what I wanted and out the door quickly. I went to multiple Subaru dealerships in DFW and no one provided the service they did. More

by ZEIGLERN Verified Customer Verified Customer

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Derek Adams-Finance and Travis Littrell Service are exceptional employees dedicated to service and taking care of customers. They are the reason I would even consider referrals to Five Star Grapevine. exceptional employees dedicated to service and taking care of customers. They are the reason I would even consider referrals to Five Star Grapevine. Bought a 23’ Subaru Ascent in October ‘25, supposedly a Certified Preowned vehicle with 154 point inspection. It only had 151 of the points supposedly inspected. Center console power outlets inoperable, passenger mirror didn’t work and slow leak in passenger rear tire. Totally my fault for trusting them to CPO the vehicle. Finally got repairs in February ‘26. Derek and Travis were the only employees that showed an interest in helping me get parts and repairs. Also my fault for trusting Five Star Subaru. Subaru is a dependable brand, Five Stars Subaru Certified Preowned vehicles are not. Don’t spend the extra money on a Five Star CPO. Can’t trust them to actually certify the vehicle. More

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They make the purchase of a car very easy. This is the second Subaru we've bout in a year. We came back based on the first experience. This is the second Subaru we've bout in a year. We came back based on the first experience. More

by JGOLDM5586 Verified Customer Verified Customer

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Dealership is courteous and helpful. Red did a great job of facilitating our buying experience. We had some communication difficulties when negotiating, but everyone was willing to ar Red did a great job of facilitating our buying experience. We had some communication difficulties when negotiating, but everyone was willing to arrive at a price that we agreed upon. More

by MDUKESJ73 Verified Customer Verified Customer

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Great job! I am and will continue to be a repeat customer. BB was an outstanding salesman. I am and will continue to be a repeat customer. BB was an outstanding salesman. More

by GEORGE.REBUCK Verified Customer Verified Customer

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Cameron was very friendly and knowledgeable. If & when we buy our next Subaru hopefully it will be from him. If & when we buy our next Subaru hopefully it will be from him. More

by SENDIT1430 Verified Customer Verified Customer

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Hayden Knowles was great to work with as I explored options before buying my 4th new Subaru. I am grateful for her patience and flexibility, options before buying my 4th new Subaru. I am grateful for her patience and flexibility, More

by PLANETMETCALF Verified Customer Verified Customer

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Everything was good. BB Belharrat was very pleasant to talk to and do business with. I'm really glad we'll get all the controls explained to us twice since I have a few BB Belharrat was very pleasant to talk to and do business with. I'm really glad we'll get all the controls explained to us twice since I have a few questions after driving it now. In all, it was a good experience. More

by GLYSTAD Verified Customer Verified Customer

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From the moment I walked in I was treated like a very valued client. Who can say that buying a new car is a great experience? I can because of the commitment to service and customer care of this dealers valued client. Who can say that buying a new car is a great experience? I can because of the commitment to service and customer care of this dealership and sales staff. Thank you ! Donna Tucker More

by DJTUCKER53 Verified Customer Verified Customer

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Derek refused to remove VSC from my contract before funding. I asked to have it removed 2 hours after speaking with the bank. After he would only cancel leaving my payment higher then I would have like funding. I asked to have it removed 2 hours after speaking with the bank. After he would only cancel leaving my payment higher then I would have like. I requested to have the contract pulled from the bank and he would not accommodate. BB was amazing and if it wasn’t for the issues with Derek I would work with BB again. As far as Daniel I shook his hand and he left me sitting at a desk while he helped another customer. BB really was the only good part of this experience in the end. More

by SHUDDER15SIGMA Verified Customer Verified Customer

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