Derek Brodeur
Derek Brodeur at Audi Burlington

Derek Brodeur | Page 19

Audi Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.9
435 Reviews
4.9

435 Reviews

Write a Review

435 Reviews of Derek Brodeur

January 30, 2023

Dealership Rating
Employee Rating

Derek is easy to communicate with, has excellent knowledge of the vehicles, is very responsive and makes the service process easy. I feel comfortable with the service, knowing the job will be done c More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Mullaney

Feb 01, 2023

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your service needs, Denise! Derek & the crew are grateful for your support and look forward to your next visit. Take care!

January 23, 2023

Dealership Rating
Employee Rating

Excellent service, folks in the service department are friendly, helpful and trustworthy. Strongly recommend this service department More

by Erin.coglianese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Audi Burlington responded

Your recommendation and five-star rating mean so much to us, Erin! We look forward to helping you during your next routine service visit! Thank you! - Audi Burlington

January 22, 2023

Dealership Rating
Employee Rating

This is our 2nd Audi Chambers purchase after evaluating all area dealerships. We were very impressed with the integrity and straightforward process of the trade-in and purchase of our new 2023 Audi Q7. Lar More

by Ellentravers910@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Laris Gacanovic

Jan 24, 2023

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your loyal business! We're happy to hear Laris made your recent experience a smooth one and we hope you enjoy your beautiful new Q7. Take care and please don't hesitate to reach out the next time we can be of service!

January 22, 2023

Dealership Rating
Employee Rating

I cannot say enough good things about the service that Laris provided. He explained all the features of the vehicle as well as the services provided by the dealership in a calm and patient manner. All of More

by Q7doc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sven Curkic, Laris Gacanovic

Jan 24, 2023

Audi Burlington responded

Thank you for the wonderful feedback! We're thrilled to hear that Laris provided you with such excellent service and we appreciate you recommending him to other car shoppers. Take care and please don't hesitate to reach out if our Audi Burlington crew can be of service again in the future!

January 17, 2023

Dealership Rating
Employee Rating

Depends on who you deal with in sales, service or parts. Had bad and great employees More

by Dand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Levy , Gary Carman, Kelly Mullaney

Jan 23, 2023

Audi Burlington responded

Hi Dand, Thank you for your honest review and a 5-star rating for Derek and Gary. If you need anything, do not hesitate to contact me directly. Matthew Correia - Business Development Manager - mcorreia@herbchambers.com

January 13, 2023

Dealership Rating
Employee Rating

Audi Burlington is always helpful accommodating. I love the video from the technician after a service! More

by LSchwarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2023

Audi Burlington responded

Thank you for the excellent feedback! Our Audi Burlington team is honored to receive your support and looks forward to seeing you next time!

January 04, 2023

Dealership Rating
Employee Rating

This dealer's service center is the number one reason I bought a second Audi to replace my first. Yes, I love the car and the brand, but the way I get treated when I have an issue, the fact that the work More

by mspector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2023

Audi Burlington responded

We're happy you had a positive experience at our service center! We hope you continue to enjoy your Audi vehicle and look forward to assisting you again! Thank you! - Audi Burlington

December 31, 2022

Dealership Rating
Employee Rating

Been doing business with them for many years. Great people to work with. They try very hard to fix problems More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi, Adnan Sehovic , Kelly Mullaney

Jan 04, 2023

Audi Burlington responded

Thank you for your loyal business, Peter! We're honored to have you as a customer and look forward to your next visit here at Audi Burlington!

December 30, 2022

Dealership Rating
Employee Rating

The service that my wife and I received from Derek at Audi in Burlington was professional and courteous. More

by Rrllh111357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Mullaney

Jan 03, 2023

Audi Burlington responded

We're thrilled to hear this wonderful feedback and can't wait to share it with Derek! Thanks to you & your wife for trusting the Audi Burlington team with your business. We hope we can be of service again in the future!

December 18, 2022

Dealership Rating
Employee Rating

Went in for a dealer recall done on time staff friendly and polite. Car cleaned and clock fixed without being asked to More

by Jellybean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2022

Audi Burlington responded

Thanks for visiting Audi Burlington! We hope you won't hesitate to reach out if we can be of service again in the future!

Dec 20, 2022

Jellybean responded

Thank you. George Kotsiros made me comfortable at a table so I could finish my Christmas cards and even brought me coffee! Thank you too for also fixing my clock,

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