I had an emergency breakdown due to a dead battery.
After a jumpstart, they immediately took my car in, assessed the problem, did a review of my entire car, fixed the problem and had me on the road aga
After a jumpstart, they immediately took my car in, assessed the problem, did a review of my entire car, fixed the problem and had me on the road again 90 minutes later.
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by Marie
Service Price Transparency
Nov 11, 2022 -
Audi Burlington responded
Hi Marie, We're sorry that your vehicle had a dead battery and understand what a frustrating experience that is! We're glad to hear that our team was able to help you resolve this issue quickly for you! Thank you for being part of the Audi Burlington family!
Even with renovations going on, the place was clean and
well thought out. Sales area very efficient.
well thought out. Sales area very efficient.
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by pwesolowski
Service Price Transparency
Nov 10, 2022 -
Audi Burlington responded
Thank you so much! We're happy to hear that our team could make the experience great, despite the renovations! We look forward to seeing you again at Audi Burlington!
Very organized and supportive.
Greeted quickly and efficiently. Options to remain or go which is great. I wish someone had told me about the construction.
Greeted quickly and efficiently. Options to remain or go which is great. I wish someone had told me about the construction.
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by Lolafo733
Nov 07, 2022 -
Audi Burlington responded
Thank you for the review and feedback. We appreciate your business and hope you'll be visiting our Audi Burlington team again in the future. Take care!
All my expierences with Herb Chambers has been 100%
Verybattentive to me a customer for the last 5 years
Verybattentive to me a customer for the last 5 years
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by Bob
Nov 02, 2022 -
Audi Burlington responded
Thank you for trusting our team for the past 5 years, Bob! We look forward to seeing you next time at Audi Burlington!
Derek was a huge help as always.
He got my car in immediately and got me a loaner. With an hours I had a full diagnosis and a solution. This is the best Audi service location.
He got my car in immediately and got me a loaner. With an hours I had a full diagnosis and a solution. This is the best Audi service location.
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by JG
Nov 01, 2022 -
Audi Burlington responded
Thank you for the review! We're so glad Derek was able to assist you in a timely manner and we'll be sure to share this kind feedback with him and the team. Take care and we'll see you next time here at Audi Burlington!
Prompt and very good service.
I was able to have my SQ5 towed in due to a tire blowout. Derek was fantastic as always. Provided me with a loaner car and had my car fixed in a coup
I was able to have my SQ5 towed in due to a tire blowout. Derek was fantastic as always. Provided me with a loaner car and had my car fixed in a couple of days. Derek is a great person to deal with
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by Audi A6
Oct 31, 2022 -
Audi Burlington responded
Thank you for trusting Audi Burlington with your SQ5! We're happy to hear Derek provided you with an excellent experience and we look forward to serving you again next time. Take care!
I am very satisfied with this dealership.
The staff members with whom I interacted were very courteous and helpful. I’m satisfied with their answers to my questions. Thank you for the excelle
The staff members with whom I interacted were very courteous and helpful. I’m satisfied with their answers to my questions. Thank you for the excellent service.
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by frankpassamonte
Other Employees Tagged:
Jim Parolisi
, Gary Carman, Kelly Mullaney, Ali Mohajer
Oct 24, 2022 -
Audi Burlington responded
Thank you for your review! We're so happy that our team answered all of your questions during your recent visit! -Audi Burlington
Would recommend to anyone for an auto dealer particularly
because of their service department! Friendly, professional and experienced.
because of their service department! Friendly, professional and experienced.
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by John.vanopdorp
Oct 20, 2022 -
Audi Burlington responded
Thank you for recommending our service team, John! We are happy you had a five-star experience and look forward to assisting you again! - Audi Burlington
Service was better than other dealerships.
Staff is knowledgeable and accommodating. No hidden costs for the service
Staff is knowledgeable and accommodating. No hidden costs for the service
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by Jackreardon56
Other Employees Tagged:
Laris Gacanovic
Oct 14, 2022 -
Audi Burlington responded
Hi Jack,
We sincerely appreciate your feedback and kind words. It is great to hear you had an excellent experience. Please let us know what we can do next time to earn 5-stars. Matthew Brickey - Service Manager - mbrickey@herbchambers.com
Excellent customer service - Derek from service dept is
A+ ! Thorough , clear communication and customer right in meeting my neefs
A+ ! Thorough , clear communication and customer right in meeting my neefs
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by tbrenna100
Oct 07, 2022 -
Audi Burlington responded
Thanks for the five stars! We're glad to hear that Derek could assist you during your visit with us here at Audi Burlington. We hope to see you back!