Derek Brodeur
Derek Brodeur at Audi Burlington

Derek Brodeur | Page 21

Audi Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.9
435 Reviews
4.9

435 Reviews

Write a Review

435 Reviews of Derek Brodeur

November 11, 2022

Dealership Rating
Employee Rating

I had an emergency breakdown due to a dead battery. After a jumpstart, they immediately took my car in, assessed the problem, did a review of my entire car, fixed the problem and had me on the road aga More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2022

Audi Burlington responded

Hi Marie, We're sorry that your vehicle had a dead battery and understand what a frustrating experience that is! We're glad to hear that our team was able to help you resolve this issue quickly for you! Thank you for being part of the Audi Burlington family!

November 09, 2022

Dealership Rating
Employee Rating

Even with renovations going on, the place was clean and well thought out. Sales area very efficient. More

by pwesolowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2022

Audi Burlington responded

Thank you so much! We're happy to hear that our team could make the experience great, despite the renovations! We look forward to seeing you again at Audi Burlington!

November 04, 2022

Dealership Rating
Employee Rating

Very organized and supportive. Greeted quickly and efficiently. Options to remain or go which is great. I wish someone had told me about the construction. More

by Lolafo733
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Audi Burlington responded

Thank you for the review and feedback. We appreciate your business and hope you'll be visiting our Audi Burlington team again in the future. Take care!

November 01, 2022

Dealership Rating
Employee Rating

All my expierences with Herb Chambers has been 100% Verybattentive to me a customer for the last 5 years More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adnan Sehovic, Lauren Savage , Laris Gacanovic, Ali Mohajer

Nov 02, 2022

Audi Burlington responded

Thank you for trusting our team for the past 5 years, Bob! We look forward to seeing you next time at Audi Burlington!

October 30, 2022

Dealership Rating
Employee Rating

Derek was a huge help as always. He got my car in immediately and got me a loaner. With an hours I had a full diagnosis and a solution. This is the best Audi service location. More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2022

Audi Burlington responded

Thank you for the review! We're so glad Derek was able to assist you in a timely manner and we'll be sure to share this kind feedback with him and the team. Take care and we'll see you next time here at Audi Burlington!

October 28, 2022

Dealership Rating
Employee Rating

Prompt and very good service. I was able to have my SQ5 towed in due to a tire blowout. Derek was fantastic as always. Provided me with a loaner car and had my car fixed in a coup More

by Audi A6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Kotsiras , Laris Gacanovic

Oct 31, 2022

Audi Burlington responded

Thank you for trusting Audi Burlington with your SQ5! We're happy to hear Derek provided you with an excellent experience and we look forward to serving you again next time. Take care!

October 24, 2022

Dealership Rating
Employee Rating

I am very satisfied with this dealership. The staff members with whom I interacted were very courteous and helpful. I’m satisfied with their answers to my questions. Thank you for the excelle More

by frankpassamonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi , Gary Carman, Kelly Mullaney, Ali Mohajer

Oct 24, 2022

Audi Burlington responded

Thank you for your review! We're so happy that our team answered all of your questions during your recent visit! -Audi Burlington

October 20, 2022

Dealership Rating
Employee Rating

Would recommend to anyone for an auto dealer particularly because of their service department! Friendly, professional and experienced. More

by John.vanopdorp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi , Kelly Mullaney

Oct 20, 2022

Audi Burlington responded

Thank you for recommending our service team, John! We are happy you had a five-star experience and look forward to assisting you again! - Audi Burlington

October 13, 2022

Dealership Rating
Employee Rating

Service was better than other dealerships. Staff is knowledgeable and accommodating. No hidden costs for the service More

by Jackreardon56
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laris Gacanovic

Oct 14, 2022

Audi Burlington responded

Hi Jack, We sincerely appreciate your feedback and kind words. It is great to hear you had an excellent experience. Please let us know what we can do next time to earn 5-stars. Matthew Brickey - Service Manager - mbrickey@herbchambers.com

October 07, 2022

Dealership Rating
Employee Rating

Excellent customer service - Derek from service dept is A+ ! Thorough , clear communication and customer right in meeting my neefs More

by tbrenna100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Audi Burlington responded

Thanks for the five stars! We're glad to hear that Derek could assist you during your visit with us here at Audi Burlington. We hope to see you back!

...
21
...

Dealership Inventory (185 Vehicles)

new 2026 Audi A3 car, priced at $46,990
2026 Audi A3
new
Arrow Gray Pearl Effect exterior
Automatic
All-Wheel Drive
used 2024 Audi A3 car, priced at $29,788
2024 Audi A3
used
Manhattan Gray exterior
Automatic
quattro
used 2025 Audi A5 car, priced at $43,996
2025 Audi A5
used
Arkona White exterior
Automatic
quattro
used 2025 Audi A5 car, priced at $44,999
2025 Audi A5
used
Grenadine Red exterior
Automatic
quattro
new 2026 Audi A6 car, priced at $72,520
2026 Audi A6
new
Glacier White Metallic exterior
Automatic
quattro
used 2023 Audi A6 car, priced at $37,999
2023 Audi A6
used
Glacier White exterior
Automatic
quattro