Derek Brodeur
Derek Brodeur at Audi Burlington

Derek Brodeur | Page 34

Audi Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.9
367 Reviews
4.9

367 Reviews

Write a Review

367 Reviews of Derek Brodeur

June 16, 2021

Dealership Rating
Employee Rating

Prompt and attentive service people. Did the service in an hour, slighyfaster than promised. Had a spacious area for waiting customers but not too crowded More

by Jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi

Jun 17, 2021

Audi Burlington responded

Thank you for visiting Audi Burlington! We appreciate your high stars! See you next time!

June 15, 2021

Dealership Rating
Employee Rating

Great service. I should not be required to write something here. I almost died because of a fuel pump fail on the highway. I am questioning buying an Audi in the future. More

by dduffy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly

Jun 16, 2021

Audi Burlington responded

Thank you for your five-star rating. We're glad our team helped you have an enjoyable experience. Don't hesitate to reach out with questions or concerns ahead of your next service visit! - Audi Burlington

June 12, 2021

Dealership Rating
Employee Rating

As ever, Derek Brodeur and the team at Audi were superb. Thanks for everything. Service was excellent and the loaner car was great. Excellent all round. More

by Wood2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Audi Burlington responded

It's great to hear Derek provided excellent service to you! We appreciate you coming to see us and look forward to your next appointment! - Audi Burlington

June 10, 2021

Dealership Rating
Employee Rating

Best Audi dealership that I have used over the years. It does not matter who your service tech will be. They are all outstanding. The entire staff is professional, attentive, courteous, and helpful. Dere More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2021

Audi Burlington responded

Hello, Ted! We are so proud that we can continue to provide top-notch service to you! Audi Burlington thanks you for your review and your loyalty!

June 09, 2021

Dealership Rating
Employee Rating

Derek Brodeur is extraordinarily helpful and efficient-great service and advice. He gets needed work done well and also anticipates what additional service may need attention shortly. More

by Timofschultz
Customer Service
Friendliness
Recommend Dealer
Yes
Jun 09, 2021

Audi Burlington responded

Hello, Tim! We are so happy to hear that Derek has done so well for you! He's truly an asset to our team at Audi Burlington!

June 09, 2021

Dealership Rating
Employee Rating

Very smooth service experience with Derek Brodeur. Was greeted quickly, notified of issues to consider, decided not to do them yet as still some life left and not pressured to do them. Car was ready as p More

by Mdock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2021

Audi Burlington responded

Thanks for trusting Derek and the Audi Burlington service team! We appreciate your feedback and look forward to your continued business with us.

June 08, 2021

Dealership Rating
Employee Rating

Fast courteous service, clean facilities and very attentive employees. No pressure or “up sales” attempts just clear information regarding services rendered and polite, friendly employees. More

by GMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brendan Leary

Jun 08, 2021

Audi Burlington responded

We really appreciate you taking the time to leave Audi Burlington this awesome review, thank you! See you next time!

June 07, 2021

Dealership Rating
Employee Rating

Derek is an excellent service representative who has managed my two Audi vehicles over many visits. This current service visit went very smoothly and my car was ready very quickly as promised. More

by JKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Audi Burlington responded

We're so happy to know you can always count on Derek! Thanks for your positive feedback and for being a loyal Audi Burlington customer!

June 06, 2021

Dealership Rating
Employee Rating

As always, the service was top notch, friendly, car was ready as promised, the loaner was awesome. Highly recommend to everyone who asks. Thank you! More

by Irinaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Audi Burlington responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

June 01, 2021

Dealership Rating
Employee Rating

Dereck did a great job explaining how long the service would take and kept me updated during the process. Have been HCA customer for a long time service is the best More

by servicestar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2021

Audi Burlington responded

Thank you so much for the five-star rating! We're happy to hear Dereck made the process so enjoyable and earned your business! We look forward to seeing you at your next appointment! - Audi Burlington

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