Derek Brodeur
Derek Brodeur at Audi Burlington

Derek Brodeur | Page 35

Audi Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.9
435 Reviews
4.9

435 Reviews

Write a Review

435 Reviews of Derek Brodeur

November 08, 2021

Dealership Rating
Employee Rating

I was concerned with my tires.Derek got me in right away. My service was due soon so he made sure I got that done as well. They are always very friendly and professional!Highly recommend them for service. More

by ChristineRDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2021

Audi Burlington responded

Christine, we are so pleased to hear that Derek could take great care of you! Thank you for choosing Audi Burlington!

November 05, 2021

Dealership Rating
Employee Rating

Good communication and very informative about Audi service. My car was well taken care of for the repair and was also washed clean. More

by Jasonphoeurk91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Audi Burlington responded

Thank you for the positive feedback about your recent visit here at Audi Burlington! We appreciate your support and hope to see you again next time!

November 03, 2021

Dealership Rating
Employee Rating

Service was first rate and fast. Answered all my questions. Service Advisor was very knowledgeable. Would recommend to anyone with an Audi. More

by MARTINKRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi

Nov 03, 2021

Audi Burlington responded

We're happy your service visit went so well, Martin! Thank you for coming to Audi Burlington for your automotive needs!

November 02, 2021

Dealership Rating
Employee Rating

I have been a custom of herb chambers for a while now. The staff is very professional and helpful explaining in Detail the service The car needs. Derek was very professional and helpful. He kept me upda More

by vici51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi

Nov 03, 2021

Audi Burlington responded

Thank you for your loyal business! We're truly grateful for all of your support and are glad to hear Derek & the team made your most recent experience a smooth one. Take care and we'll see you next time here at Audi Burlington!

October 30, 2021

Dealership Rating
Employee Rating

Quick and easy 30k service. I love my Audi Care Package because there was no additional charge! Everything was included. I also appreciated the car wash and vacuum. It was a nice touch. DJT from Winches More

by DJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi, Lauren Savage

Nov 01, 2021

Audi Burlington responded

Thank you for taking the time to review your recent visit with our team! Your business is greatly appreciated by all of us here at Audi Burlington and we look forward to your next visit!

October 28, 2021

Dealership Rating
Employee Rating

The service at Audi Burlington is always excellent. I wouldn’t take my car anywhere else for service. I am kept up to date throughout and I am always provided with a great loaner car. Gives me a chance t More

by DMoreland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi

Oct 28, 2021

Audi Burlington responded

It means so much to hear our team gave you such excellent care! Thank you for having confidence in us! – Audi Burlington

October 27, 2021

Dealership Rating
Employee Rating

Prompt and excellent service. . Ordered me loaner without even asking . Great follow with communications . Car was ready on time . More

by Sjdoucette53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

Audi Burlington responded

Thank you for being an Audi Burlington customer! We hope to see you back at our service center soon!

October 26, 2021

Dealership Rating
Employee Rating

Efficient, courteous and the work is always done right. Clean and sporty loaner cars also. More

by lincolnphg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

Audi Burlington responded

Your review has made our day! Thank you for taking the time to come see the Audi Burlington service team!

October 26, 2021

Dealership Rating
Employee Rating

They took my car in on time and was done pretty quickly service is excellent More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

Audi Burlington responded

We're happy to hear your service visit to Audi Burlington went so well! Thank you for rating us five stars!

October 24, 2021

Dealership Rating
Employee Rating

Very pleasant to work withServiced my car in timely Very pleasant to work with Serviced my car in timely manner with result & cost as promised More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2021

Audi Burlington responded

Thanks so much, John! We're glad to have you as an Audi Burlington customer!

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