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Derek Duncan
Derek Duncan at Holm Buick GMC

Derek Duncan | Page 31

SERVICE CONSULTANT

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

Contact Me
4.8
487 Reviews

Dealership Experience

6 yrs

Languages Spoken

English English

4.8

487 Reviews

Write a Review

487 Reviews of Derek Duncan

October 25, 2024

Dealership Rating
Employee Rating

In and out with an oil change and tire rotation in no time. Also received recommendations and a cost list as well. Great service. Friendly people. More

by TRACI.SALLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

Holm Buick GMC responded

Hi Traci, We're delighted to hear that you were pleased with the efficient service you received at Holm Buick GMC. Our team is committed to providing prompt and professional service to all of our customers. We appreciate you mentioning Derek Duncan. His dedication to providing excellent customer service is a testament to our team's commitment to your satisfaction. Thank you for choosing Holm Buick GMC. We look forward to serving you again in the future. Sincerely, The Holm Buick GMC Team

October 24, 2024

Dealership Rating
Employee Rating

Great all around experience. From sales to service. I recommend this dealership for all vehicle purchases and services. More

by LYNETTEBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Disney , Lance Gentry, Owen Krueger

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Nov 09, 2024

Holm Buick GMC responded

Thank you, Lynette, for your kind words! We're thrilled to hear that you had a great overall experience with our sales and service departments. Our team is dedicated to providing exceptional customer service. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

October 23, 2024

Dealership Rating
Employee Rating

Great customer service. Always call with recommendations while completing the oil change. Very friendly staff More

by kansascowgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2024

Holm Buick GMC responded

Thank you for your kind words! We're glad to hear that our team was friendly and helpful. Our goal is to provide excellent customer service and keep you informed about your vehicle's health. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

October 15, 2024

Dealership Rating
Employee Rating

Good service good service good service good service good service good service good service good More

by emlkrj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lance Gentry, Ethan Hodges

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Oct 18, 2024

Holm Buick GMC responded

Thank you for your excellent review! We're thrilled to hear that you had a positive experience with our service department. Your satisfaction is our top priority, and we're glad that Lucas Luchsinger, Derek Duncan, Lance Gentry, and Ethan Hodges provided you with outstanding service. We appreciate your feedback on the workmanship, service time, and communication. Your ratings of 5.0 in these areas are a testament to the hard work and dedication of our team. Thank you again for choosing Holm Automotive Center. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Salina

October 11, 2024

Dealership Rating
Employee Rating

You soon learn to expect awesome service at Holmes and they exceed expectations each and every time! More

by Weezy’s Ride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges

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Oct 24, 2024

Holm Buick GMC responded

Thank you for such a fantastic review! It's exciting for us to hear we constantly meet or exceed your expectations. We will be sure to pass this information on to our service technicians to acknowledge their hard work. We look forward to seeing you again! Sincerely, the Holm Automotive Team of Salina

October 10, 2024

Dealership Rating
Employee Rating

They are the best in the business. Very easy to work with! Get you in in a very timely manner! More

by KIMBERHILBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lance Gentry, Ethan Hodges, Owen Krueger, Ryan Nease

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Oct 24, 2024

Holm Buick GMC responded

We're thrilled to hear that you had a positive experience with our service department. Your kind words are a testament to the hard work and dedication of our team. We strive to provide exceptional customer service and go the extra mile for our customers. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

September 30, 2024

Dealership Rating
Employee Rating

First oil change and multi point inspection on our new Buick. Went very smoothly and in a timely manner. More

by Don Westphal
Recommend Dealer
Yes
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Oct 02, 2024

Holm Buick GMC responded

Dear Don Westphal, We're glad to hear that your first oil change and multi-point inspection on your new Buick went smoothly and in a timely manner. Our team is dedicated to providing efficient and high-quality service. We appreciate you allowing us to perform your scheduled maintenance to keep your Buick running in smoothly. Thank you for your business! Sincerely, the Holm Automotive Team of Salina

September 29, 2024

Dealership Rating
Employee Rating

Professional, courteous and accommodating. I was traveling through town from out of state when I was having trouble with my GMC Sierra concerning a diesel exhaust issue. They agreed to fit me More

by Klpisrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lance Gentry, Ethan Hodges

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Oct 02, 2024

Holm Buick GMC responded

Thank you for the amazing review! Our team takes great pride in helping everyone they can to the best of our abilities. Their commitment is what separates us from the competition and the crew will appreciate knowing they made a difference in your trip. Hope to see you again and safe travels! Sincerely, the Holm Automotive Team of Salina

September 25, 2024

Dealership Rating
Employee Rating

Everything was well done and I appreciate the professional staff.The service performed was explained throughly!! More

by LOJO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2024

Holm Buick GMC responded

Thank you for your wonderful feedback! We're glad to hear that our team’s professionalism and clear communication made your experience a positive one. At Holm Automotive, we pride ourselves on being diligent and ensuring our customers fully understand the services we provide. Your satisfaction is our top priority, and we appreciate the opportunity to serve you. Sincerely, the Holm Automotive Team of Salina

September 13, 2024

Dealership Rating
Employee Rating

It was a great experience! Everyone is very knowledgeable and friendly. I would recommend Holm to others!! More

by KIMUNRUH24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.R. Marchbank, Lucas Luchsinger , Lance Gentry, Ethan Hodges

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Sep 17, 2024

Holm Buick GMC responded

We're so glad to hear that you had a great experience at Holm Buick GMC! It's our goal to provide exceptional service and a friendly atmosphere for all our customers. Thank you for your recommendation! We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

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