Derek Martinez
Derek Martinez at Kia of North Austin
Refer Me

Derek Martinez | Page 2

Sales Manager

Kia of North Austin

13175 N US Hwy 183
Austin, TX 78750

Contact Me
4.6
59 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

4.6

59 Reviews

Write a Review

59 Reviews of Derek Martinez

October 15, 2022

Dealership Rating
Employee Rating

This is my 5th Kia from you guys. Calvin the salesman did great. Joshua in finance was very good. And Destinie secured the deal. These 3 are an asset to your team I will be back in 2 More

by Laguna1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Coffee, Joshua Lemieux, Destinie in customer sales deserves a 10

Oct 19, 2022

Kia of North Austin responded

Hi, Thank you for the review! We are happy to hear you had a great time working with our team! We hope to see you again here at Kia of North Austin!

June 06, 2022

Dealership Rating
Employee Rating

If I didn’t have a huge down payment or a co-signer I was dismissed and no longer contacted. I was looking at a 5 year old car and expressed the amount of money I was willing to put down. You would think More

by CLMPL
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cody Frazier, Richard Williams, Wills Philyaw, Levi Durst, Susan Idais , Ben Klein, Joshua Lemieux, Eugene Penberg, Tamara Petermann

Jun 07, 2022

Kia of North Austin responded

Hello, We appreciate the opportunity to earn your business. We tried very hard to help you obtain financing given the credit challenges that exist. At the end we are at the mercy of the banks. At no time did anyone try to take advantage. We simply communicated the bank’s conditions. If somehow you are able to satisfy these conditions we will be more than happy to help you through the process. Respectfully, Ben Klein GM

Jun 10, 2022

CLMPL responded

Thanks so much for responding, Ben. I was expecting more support from Will in the matter. I worked with another Kia dealership and put $3500 on the vehicle. They worked very hard to ensure I was able to get into a vehicle, explained everything to me from top to bottom, as well as keep me updated on what was going on. Will at Kia of North Austin did not and I did not want to spend my money at a location that doesn’t put in the effort. Thank you again for responding kindly, and I wish you guys all the best!

April 13, 2022

Dealership Rating

Great experience. Straightforward approach to process, and clean and friendly staff. Our salesperson Shane was top notch. More

by Tap
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Williams , Shane

May 04, 2022

Kia of North Austin responded

Thanks for the kind words and recommendation! Shane and the team at Kia of North Austin will be delighted to hear them!

March 17, 2022

Dealership Rating

Not as good as it was when i bought 2 cars from before. Don't feel respected as much as before. Will not come back. More

by Hovanec
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Calvin Coffee, Lemieux

Mar 25, 2022

Kia of North Austin responded

Hello, we value your feedback. I'd love to speak with you about your recent experience and what we can do to improve it so we can continue earning your business. Thanks again for letting us know how your recent experience went, and I hope we can work towards a solution together. Respectfully, Ben Klein GM benjaminklein@lithia.com

March 12, 2022

Dealership Rating

I had a complete problem with my check that I brought in and they helped me even get a better deal.! Really good place More

by TANNER.MILLER14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Coffee

Mar 13, 2022

Kia of North Austin responded

Hi Tanner, and thanks for choosing Kia of North Austin. We'd love to hear more about your experience and what we can do in the future to earn those two extra stars!

March 10, 2022

Dealership Rating

Everyone was polite and the facility was efficient. The toddler room is a great option as I had my 3 year old with me. However, it smelled heavily like cigarettes and was dirty and dusty. It didn’t loo More

by wendy.orantes
Recommend Dealer
Yes

Other Employees Tagged: Richard Williams, Wills Philyaw, Ivan Rodriguez, Bailey Hendrick, James Underwood , Calvin Coffee, Jamie Griles, Ben Klein, Eugene Penberg, Tamara Petermann, Joesph Weathersby, I don’t remember who I spoke with but he was very nice and kept me updated on my car’s status

Mar 15, 2022

Kia of North Austin responded

Hi Wendy, Your feedback will be shared with the team and we appreciate your concern regarding our on site facility. Safe travels! 🙂

March 04, 2022

Dealership Rating

Bailey was excellent! Very knowledgeable. Very easy to work with.. I am glad he was able to help me find a vehicle. More

by JOHNSONEA1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bailey Hendrick

Mar 08, 2022

Kia of North Austin responded

Hello, thanks for the recommendation and the kind words! Bailey is an asset to our team and we look forward to seeing you again soon!

Mar 08, 2022

Kia of North Austin responded

Hello, thanks for the recommendation and the kind words! Bailey is an asset to our team and we look forward to seeing you again soon!

February 24, 2022

Dealership Rating

Awesome team! Awesome service. Cole was a great salesperson and the service team is really in it! Thank you guys! More

by PAMELAY87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2022

Kia of North Austin responded

Hi Pam, On behalf of Cole and the entire team here at Kia of North Austin we are beyond grateful for your kind words and positive review. Being able to provide excellent customer service is the goal and we love to hear back from customers that let us know we fulfilled that promise. Thank you for choosing Kia of North Austin as your business is much appreciated. We hope to work with you again! Take care and safe travels.

February 16, 2022

Dealership Rating

Great customer service. Nice atmosphere and a good experience. It was a quick process altogether. More

by rbtownsend
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Coffee

Feb 25, 2022

Kia of North Austin responded

Hello, It is a great honor knowing that we could provide our customers with a nice atmosphere and good experience while their vehicle is being serviced. We appreciate your business and we hope to get a chance to work with you again in the near future! Thank you for trusting Kia of North Austin. Take care.

February 02, 2022

Dealership Rating
Employee Rating

Great service! Ivan was super helpful and helped me find the vehicle I've been wanting for an excellent price. More

by marla_alupoaicei
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Williams, Wills Philyaw, Ivan Rodriguez, Bailey Hendrick, James Underwood , Calvin Coffee, Jamie Griles, Tamara Petermann, Joesph Weathersby

Feb 25, 2022

Kia of North Austin responded

Hi Marla, It was a pleasure getting to work with you to find you the perfect vehicle. We are so happy to know that you found our staff to be extremely helpful throughout this process. Thank you for choosing and trusting Kia of North Austin. We hope that you enjoy your car to its fullest capabilities! Safe travels and take care.

2
...

Dealership Inventory (324 Vehicles)

new 2024 Kia Soul car, priced at $29,780
2024 Kia Soul
new
White exterior
CVT
Front-wheel Drive
new 2024 Kia Sorento car, priced at $37,862
2024 Kia Sorento
new
White exterior
Automatic
All-wheel Drive
new 2024 Kia Sorento car, priced at $47,379
2024 Kia Sorento
new
Wolf Gray exterior
Automatic
All-wheel Drive
new 2024 Kia Forte car, priced at $24,935
2024 Kia Forte
new
Black exterior
CVT
Front-wheel Drive
new 2024 Kia Forte car, priced at $28,040
2024 Kia Forte
new
Gray exterior
CVT
Front-wheel Drive
new 2024 Kia Forte car, priced at $25,435
2024 Kia Forte
new
White exterior
CVT
Front-wheel Drive