Derek Martinez
Derek Martinez at Kia of North Austin
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Derek Martinez | Page 5

Sales Manager

Kia of North Austin

13175 N US Hwy 183
Austin, TX 78750

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4.6
59 Reviews

Dealership Experience

11 yrs

Industry Experience

11 yrs

4.6

59 Reviews

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59 Reviews of Derek Martinez

September 01, 2021

Dealership Rating

All the staff was awesome - super nice, friendly, considerate and not pushy. Giving honest advices and their best efforts to accommodate us. We came in on a Thursday and it was a crazy busy day. I More

by sara.heaton
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Webb

Sep 02, 2021

Kia of North Austin responded

Hello Sara, thank you so much for taking the time to leave us a recommendation with such kind words. Derek, Michael and our entire team at Kia of North Austin work diligently to provide each customer with a five-star experience at every visit. Thank you so much for choosing us for your automotive needs.

August 31, 2021

Dealership Rating

Prompt and straight to the point. There were no hidden fees, no prsssure in buying or feeling of been belittled. Will definitely go back for my next telluride! More

by leylashaath
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hannah Brusseau , Hannah, Miguel

Aug 31, 2021

Kia of North Austin responded

Thank you so much for the kind words and five stars! Our team at Kia North Austin strives to provide five-star experiences for every customer, every time!

August 31, 2021

Dealership Rating
Employee Rating

I always bring my car to the dealership, because I can depend on good service and good parts. Plus everyone is very helpful and explains everything to me. I know it’s sometimes a little expensive compared More

by Elaina munzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Williams, Wills Philyaw, Ivan Rodriguez , Jamie Griles, Ben Klein, Eugene Penberg, Tamara Petermann, Michael Webb, The young lady who takes your payment, friendly charming helpful I don’t know her name.

Sep 03, 2021

Kia of North Austin responded

Hello Elaina, Thanks so much for taking the time to recognize our team at Kia of North Austin and their hard work. Each team member strives to provide an extraordinary service for every customer, every time. Thanks again for choosing us and we look forward to seeing you at your next scheduled service visit!

August 22, 2021

Dealership Rating
Employee Rating

Wills far exceeded our expectations today. From having a car we talked about “drive ready” when we arrived, to escorting me around the lot in the Texas heat, he was solely focused on getting us the perfect More

by dinabooboo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wills Philyaw

Aug 31, 2021

Kia of North Austin responded

Thank you very much for the amazing review of Wills! We are so happy he was able to get your daughter into the perfect car. Please come see us again for any future needs!

August 18, 2021

Dealership Rating
Employee Rating

Great company to purchase your cars with. Wills gave me a great company experience. Will be back. The managers are amazing too! Give them raises! More

by Justus_bosquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Williams, Wills Philyaw, Ivan Rodriguez , Jamie Griles, Ben Klein, Tamara Petermann

Aug 31, 2021

Kia of North Austin responded

Thanks so much! We are so happy to hear that Wills provided you with an exceptional experience.

June 26, 2021

Dealership Rating

Destinie and her team was amazing throughout the whole process. More

by ANTHONYRUSSELLANGULO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Williams

June 25, 2021

Dealership Rating

Have an issue with my new car and haven’t been able to bring it to service because of the change to a new ownership More

by CVELASCO65
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Calvin Coffee

June 22, 2021

Dealership Rating

Kia has been my go to dealership for more that 10 yrs. I also refer my friend and family More

by FRANCES.HOBSON
Recommend Dealer
Yes

Other Employees Tagged: Richard Williams , Vance Messick

April 18, 2020

Dealership Rating
Employee Rating

We had a very positive experience at Southwest Kia. Mike Webb took great care of us and we are enjoying our new Optima. Thanks for the great care! More

by Margaret.newsom
Recommend Dealer
Yes

Other Employees Tagged: Michael Webb

Apr 22, 2020

Kia of North Austin responded

Thank you for the kind review and congrats on your new Kia Optima!

December 03, 2019

Dealership Rating
Employee Rating

All the staff was very nice and friendly. The salesperson was very knowledgeable and professional. Everything was clearly explained. This was my first good dealership experience More

by flonfo
Recommend Dealer
Yes

Other Employees Tagged: Marcus Hasean Marion, Jeremy

Dec 03, 2019

Kia of North Austin responded

We are thrilled we could provide you with your first excellent dealership experience! Thank you for the kind review and congrats on your new vehicle!

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