Dealership Experience
11 yrs
Industry Experience
11 yrs
59 Reviews
Write a Review59 Reviews of Derek Martinez
September 01, 2021
All the staff was awesome - super nice, friendly, considerate and not pushy. Giving honest advices and their best efforts to accommodate us. We came in on a Thursday and it was a crazy busy day. I considerate and not pushy. Giving honest advices and their best efforts to accommodate us. We came in on a Thursday and it was a crazy busy day. I know the process is usually long, but this time it was extra long. Came in at 4pm and left with a new car at 9:35pm. I felt extremely bad for staff working over time. The only negative comment I will say was taking care of the customers (food/drinks) especially when we have been there for so long. We got offered refreshments only once. Didn’t know we will be there for so long, we served ourselves much later. Cups went missing and after my husband grabbed the last bag of chips no food as available. Also so healthy snacks might be a good idea. Overall good experience because of your awesome staff. More
Other Employees Tagged: Michael Webb
August 31, 2021
Prompt and straight to the point. There were no hidden fees, no prsssure in buying or feeling of been belittled. Will definitely go back for my next telluride! fees, no prsssure in buying or feeling of been belittled. Will definitely go back for my next telluride! More
Other Employees Tagged: Hannah Brusseau , Hannah, Miguel
August 31, 2021
I always bring my car to the dealership, because I can depend on good service and good parts. Plus everyone is very helpful and explains everything to me. I know it’s sometimes a little expensive compared depend on good service and good parts. Plus everyone is very helpful and explains everything to me. I know it’s sometimes a little expensive compared to other shops I could go to, but it’s worth my peace of mind. I have never had a bad experience when dealingWith my dealership. More
Other Employees Tagged: Richard Williams, Wills Philyaw, Ivan Rodriguez , Jamie Griles, Ben Klein, Eugene Penberg, Tamara Petermann, Michael Webb, The young lady who takes your payment, friendly charming helpful I don’t know her name.
August 22, 2021
Wills far exceeded our expectations today. From having a car we talked about “drive ready” when we arrived, to escorting me around the lot in the Texas heat, he was solely focused on getting us the perfect car we talked about “drive ready” when we arrived, to escorting me around the lot in the Texas heat, he was solely focused on getting us the perfect vehicle for my daughter. More
Other Employees Tagged: Wills Philyaw
August 18, 2021
Great company to purchase your cars with. Wills gave me a great company experience. Will be back. The managers are amazing too! Give them raises! great company experience. Will be back. The managers are amazing too! Give them raises! More
Other Employees Tagged: Richard Williams, Wills Philyaw, Ivan Rodriguez , Jamie Griles, Ben Klein, Tamara Petermann
June 26, 2021
Destinie and her team was amazing throughout the whole process. process. More
Other Employees Tagged: Richard Williams
June 22, 2021
Kia has been my go to dealership for more that 10 yrs. I also refer my friend and family also refer my friend and family More
Other Employees Tagged: Richard Williams , Vance Messick
April 18, 2020
We had a very positive experience at Southwest Kia. Mike Webb took great care of us and we are enjoying our new Optima. Thanks for the great care! Webb took great care of us and we are enjoying our new Optima. Thanks for the great care! More
Other Employees Tagged: Michael Webb
December 03, 2019
All the staff was very nice and friendly. The salesperson was very knowledgeable and professional. Everything was clearly explained. This was my first good dealership experience was very knowledgeable and professional. Everything was clearly explained. This was my first good dealership experience More
Other Employees Tagged: Marcus Hasean Marion, Jeremy