85 Reviews
Write a Review85 Reviews of Derek Mohammed
May 11, 2021
I wasn’t sure what to expect but when I first arrived but my recent experience exceeded all expectations. Derek is a professional in every sense of the word. Excellent customer service. my recent experience exceeded all expectations. Derek is a professional in every sense of the word. Excellent customer service. More
May 11, 2021
I’ve never left happy. I’ll never do the service contract built into my lease again. I dread going there. Takes hours to get an oil change. This most recent time I dropped it off at 3pm they called me 3x at built into my lease again. I dread going there. Takes hours to get an oil change. This most recent time I dropped it off at 3pm they called me 3x at 5pm to tell me hurry up and pick the truck up. I had to get an Uber back to pick it up and that’s when they tell me I’ll have to leave it overnight due to a recall on the fuel pump. No reason why they didn’t tell me that at 5pm I would have just left it overnight then. Time before that I left it for a tire issue and was also suppose to get the oil changed while it was there. They never did the oil change. I can’t understand why they can only handle one task per visit. It’s the slowest mechanic I’ve ever dealt with in my life. This is my 4th ridgeline. its used for work and is the most inconvenient and slowest places I’ve ever been too. More
Other Employees Tagged: Not sure the rep that’s my best guess
May 04, 2021
friendly professionalism. They always look for the best so that you leave happy with the desire to return. thank you very much guys. Im so happy! :) so that you leave happy with the desire to return. thank you very much guys. Im so happy! :) More
Other Employees Tagged: Romney Corvalan
May 03, 2021
Overall service was good, discount was great, I had a great interest rate at the time I made my purchase. The first sales person I worked with was very nice, I believe his name was Derek, he did all the great interest rate at the time I made my purchase. The first sales person I worked with was very nice, I believe his name was Derek, he did all the work of helping me pick a car, gave me a good deal. I went home to think about it, Unfortunately when I went back to purchase he was not there. I ended up buying with Jorge Silva. Two things I didn’t like is that Jorge Silva promised me mats for my car, when came to pick up my mats after completing the survey, he said He couldn’t give me the mats because I gave him a 9 on a survey. If I can’t be honest in a survey, there’s no point of asking for one. lastly they said if you refer somebody they will give you incentives, I referred 2 people I never received anything 🤷🏾♀️ More
Other Employees Tagged: Jorge Silva
May 03, 2021
It was my second car that o bought here, it was really great, Derek and Romney gave us the best atenccion a take care to us... for sure we will trust in them again!! great, Derek and Romney gave us the best atenccion a take care to us... for sure we will trust in them again!! More
Other Employees Tagged: Sue Lerch , Romney Corvalan
May 03, 2021
Thank you very much for the wonderful service and courtesy. Thank you Alex and Derek Mohammed for their service, they were both very helpful with everything. courtesy. Thank you Alex and Derek Mohammed for their service, they were both very helpful with everything. More
May 03, 2021
Excellent friendly & timely service. Would return for service & purchase. Definitely tell others. Derik was great. Looking forward to purchasing within the next 12 months. Great job. service & purchase. Definitely tell others. Derik was great. Looking forward to purchasing within the next 12 months. Great job. More
Other Employees Tagged: Jaime Vasco