120 Reviews
Write a Review120 Reviews of Derek Petrosino
February 03, 2024
Went in for heated/cooled seat recall/retrofit a few months back. First they had the wrong parts; understandable, went back two months later to get the correct parts installed, left my truck all day whi months back. First they had the wrong parts; understandable, went back two months later to get the correct parts installed, left my truck all day which was an inconvenience as there was no loaner vehicle. At the completion of the job I inspected the installation, nothing worked as they had not even touched the truck, the blank buttons were still there from the factory. I let that go as the gave me a free oil change. This brings me to the most recent service; oil change, tire rotation and heated steering wheel recall, first was a broken connector that required me to leave my vehicle for an extra day, then when I get my truck home I realize that the oil was never changed. I am done with this dealership and the unprofessional customer service. Time is money and Marty’s gmc has wasted way too much of mine to get my business. More
Other Employees Tagged: Kevin Ihlefeld, Brian Mello
January 17, 2024
The best experience I have with dealer so far! !! Very professional and helpful!! They are very quick to get the car done for us !! Very professional and helpful!! They are very quick to get the car done for us More
Other Employees Tagged: Kevin Ihlefeld, Brian Mello, Steve Bent
January 17, 2024
Nice people. Very helpful. Not pushy. If you want to do a purchase they will make it happen quickly and efficiently ! Very helpful. Not pushy. If you want to do a purchase they will make it happen quickly and efficiently ! More
Other Employees Tagged: Kevin Ihlefeld, Brian Mello, Steve Bent
December 10, 2023
The service department was very knowledgeable and knew what it would take to complete my application to finish the job right what it would take to complete my application to finish the job right More
Other Employees Tagged: Kevin Ihlefeld, Brian Mello , Joe Jeramy
December 10, 2023
Salesman was great. Made sale process easy. Would consider returning to the dealership.thank you. Made sale process easy. Would consider returning to the dealership.thank you. More
Other Employees Tagged: Kevin Ihlefeld, John Backman, Brian Mello
December 01, 2023
Easy to work with, great communication would recommend , good reliable service Easy to make appointment good reliable service Easy to make appointment More
Other Employees Tagged: Zachary Taylor
October 28, 2023
Place is OK, Service reps are good,, Techs are awful & Prices are outrageous! Paying top dollar for shoddy work is unacceptable! I'll be looking for another dealership for my service Prices are outrageous! Paying top dollar for shoddy work is unacceptable! I'll be looking for another dealership for my service More
Other Employees Tagged: Steve Bent
August 06, 2023
Had oil changed. Got home and oil filter leaking. Oil stains on garage floor and driveway now. Bottom of truck covered in oil. Went back to dealer to get oil to f Got home and oil filter leaking. Oil stains on garage floor and driveway now. Bottom of truck covered in oil. Went back to dealer to get oil to fill it and replace oil that leaked out, they wouldn’t give me any I had to go out and buy my own. Overall terrible experience. More
Other Employees Tagged: Kevin Ihlefeld, Brian Mello , Mechanics are terrible
July 16, 2023
They made every thing easy. TY Zack was very efficient. Good luck. See you again soon. TY Zack was very efficient. Good luck. See you again soon. More
Other Employees Tagged: Zachary Taylor
July 12, 2023
Marty's personal were great. It was the 17 month delay to build the truck that was frustrating. Thanks to John things went smoother once he took over my order. It was the 17 month delay to build the truck that was frustrating. Thanks to John things went smoother once he took over my order. More
Other Employees Tagged: John Backman