Derek Pound
Derek Pound at Colonial Volkswagen of Medford

Derek Pound | Page 9

General Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.9
117 Reviews

Dealership Experience

15 yrs, 5 mos

4.9

117 Reviews

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117 Reviews of Derek Pound

February 12, 2021

Dealership Rating
Employee Rating

Great establishment, very helpful staff and comfortable space, plus a family-friendly place for us and our toddler. We appreciate all of the accommodations, thanks! More

by McMillan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, John Mancini , Plus service department folks!

Feb 12, 2021

Colonial Volkswagen of Medford responded

We are very happy to have provided you and your family with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Cataldo General Manager kencataldo@vwmedford.com

February 11, 2021

Dealership Rating

Made the entire process super easy and non complicated. I was able to do it all over the phone and pick up my car the best day. Greta overall experience! More

by VITELLOBRITTANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2021

Colonial Volkswagen of Medford responded

Brittany, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! Congratulations on your new vehicle! Ken Cataldo General Manager kencataldo@vwmedford.com

January 31, 2021

Dealership Rating
Employee Rating

Bought a used Mazda from Colonial. Ran into a few major issues that were out of the dealership's control but they fixed everything graciously and were very generous with their time and services. Highly rec More

by fhangz98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Trevisone , Ryan Hawkins, Neil Peabody

Feb 01, 2021

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with Neil, Derek, and our team. We're glad to hear we delivered such a great experience when you were purchasing your new Mazda! Ken Cataldo General Manager kencataldo@vwmedford.com

January 07, 2021

Dealership Rating

They did a great job at getting all the paperwork done in a day; and also by getting the car from their other dealership. Thanks More

by mike.eckert2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Trevisone , Neil Peabody

Jan 08, 2021

Colonial Volkswagen of Medford responded

Thanks, Mike, we are very happy to have provided you with such a positive experience! We sincerely value your business and hope you'll enjoy your new vehicle. Ken Cataldo General Manager kencataldo@vwmedford.com

January 07, 2021

Dealership Rating

Kevan at Colonial VW was a joy to work with. This facility is well maintained and well run -- they really seek to make your experience as carefree as possible. More

by JYC1984NOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Colonial Volkswagen of Medford responded

Thank you! Here at Colonial Volkswagen of Medford, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Cataldo General Manager kencataldo@vwmedford.com

December 21, 2020

Dealership Rating

Dealing the Colonial Volkswagen of Medford of a wonderful experience! From start to finish. Greg Cohan was a great help. I knew I wanted a Tiguan but he explained all the features and made it easier for me More

by CBURNS1062
Recommend Dealer
Yes
Dec 22, 2020

Colonial Volkswagen of Medford responded

It's great to hear that Gary was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

December 15, 2020

Dealership Rating

Great service and sales. Would recommend it as my experience has always been great. Thanks to Greg and the rest of the colonial Volkswagen staff More

by Tiguangirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, Stephanie Trevisone , Ken Cataldo

Dec 15, 2020

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Ken Cataldo General Manager kencataldo@vwmedford.com

December 09, 2020

Dealership Rating

I had such a pleasant, painless, and smooth experience working with Steve Warren to purchase my new Tiguan. Steve was attentive, responsive, and helpful. I feel so happy about the service I received and More

by rebeccap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2020

Colonial Volkswagen of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve met your expectations. Thank you again for choosing Colonial Volkswagen of Medford, we look forward to having you as one of our valued customers for many more years to come! Ken Cataldo General Manager kencataldo@vwmedford.com

December 07, 2020

Dealership Rating

Justin was great to work with, professional and responsive. I was able to drive my car home the same day as purchasing and everyone was extremely efficient. More

by verrill.kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

Colonial Volkswagen of Medford responded

Thank you for sharing your review! We appreciate your business and hope to see you again soon here at Colonial Volkswagen of Medford. Ken Cataldo General Manager kencataldo@vwmedford.com

December 04, 2020

Dealership Rating
Employee Rating

Steve Warren was great salesman, he helped us very much . Thank you very much , we got what we wanted. They did great job. Necati Idilman More

by gidilman69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Warren, John Mancini

Dec 07, 2020

Colonial Volkswagen of Medford responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Steve here at Colonial Volkswagen of Medford. Ken Cataldo General Manager kencataldo@vwmedford.com

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