Derek Pound | Page 8

Friendly environment, efficient, and helpful staff. I worked with Greg who is kind and knew how to make me feel comfortable about my purchase. I felt my service was appreciated and I was not treated as a worked with Greg who is kind and knew how to make me feel comfortable about my purchase. I felt my service was appreciated and I was not treated as another number. More

by jgainesster Verified Customer Verified Customer

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Walked in knowing more or less what I wanted, and could have done everything online, but much prefer actually going in over doing everything online. Couldn't be happier that I went here. Plenty of cars to have done everything online, but much prefer actually going in over doing everything online. Couldn't be happier that I went here. Plenty of cars to chose from, staff was super knowledgeable, never felt like I was being pushed towards a car I didn't want, and they are all around great people to be around. Very positive energy from when I first walked in until I left, every time. Would and will recommend them to anyone I know that's in the market for a car. More

by clarrotinette Verified Customer Verified Customer

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They made it so easy for me, they were incredibly friendly and nice and they were very helpful through everything. Really made it a great experience. friendly and nice and they were very helpful through everything. Really made it a great experience. More

by Aliyahv330 Verified Customer Verified Customer

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I was very pleased with my buying experience. My salesman, Paul Lazzaro, was very helpful and knowledgeable. He was quick to narrow down my search after I told him what I wanted in a vehicle. Before salesman, Paul Lazzaro, was very helpful and knowledgeable. He was quick to narrow down my search after I told him what I wanted in a vehicle. Before I knew it I was out test driving a VW Atlas SEL Premium. I was very pleased with my test drive.. The sales manager, Derek Pound, stopped by a couple of times to make sure that everything was going well. Paul made sure to show me all the pricing and we made the deal. He introduced me to the finance manager, John Mancini, and we completed the deal. I purchased the vehicle on Saturday afternoon and I picked up my new vehicle on Monday afternoon. I was very happy with the purchase of my new vehicle. More

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Jason G and the rest of the sales staff were very easy to deal with. Very low sales pressure exerted, just clear communication from them. It was a pleasure working with them. deal with. Very low sales pressure exerted, just clear communication from them. It was a pleasure working with them. More

by tylerotf Verified Customer Verified Customer

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2nd experience with lease. Greg was wonderful , friendly and so welcoming. The best experience at a dealership. He made the time I was there worth it. and so welcoming. The best experience at a dealership. He made the time I was there worth it. More

by georgopoulosjulie Verified Customer Verified Customer

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Colonial VW of Medford is an excellent dealership with top notch service. Steve Warren was easy and efficient to work with and I bought a nice, reliable and safe pre-owned car for my son. top notch service. Steve Warren was easy and efficient to work with and I bought a nice, reliable and safe pre-owned car for my son. More

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Professional team of automotive specialists. I appreciated the seamless process and customer service. We love our new 2021 R-line Tiguam. Thank Colonial. You all rock. appreciated the seamless process and customer service. We love our new 2021 R-line Tiguam. Thank Colonial. You all rock. More

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Purchased a 2018 Passat SE. Sales Representative Keven Umana was awesome, he was well versed in all aspects of the vehicles I was looking at. His no pressure approach made me feel confident in the dealers Umana was awesome, he was well versed in all aspects of the vehicles I was looking at. His no pressure approach made me feel confident in the dealership. Great experience. 5 Stars! More

by mrharley38 Verified Customer Verified Customer

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The Sales Representative Paul Lazzaro was extremely efficient, professional and focused on my needs. The transaction was quick and smooth. No surprises or hidden fees. This is the 3rd car my family buy efficient, professional and focused on my needs. The transaction was quick and smooth. No surprises or hidden fees. This is the 3rd car my family buy at this location since 2018. Paul is absolutely amazing! More

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