Derek Pressler

I’m a customer who came in to look at, and possibly buy a new Kia Telluride. I love the vehicle, and the spacious interior. I also love the ebony black exterior. I also like the V6 engine. What I’m disappo new Kia Telluride. I love the vehicle, and the spacious interior. I also love the ebony black exterior. I also like the V6 engine. What I’m disappointed in are the business practices of the dealership personnel. Two weeks after I I had purchased the vehicle, I noticed a small chip in the windshield on the passenger side of the vehicle. I brought the vehicle back to the dealership for inspection. They said that they don’t do repairs like that. Instead, they recommended me to an outside company to make repairs on the windshield. The repair tech took before, during, and after repairs photos of the windshield and the work that the tech performed. The windshield repair company said that the original chip in the windshield was not reparable due the dealership having placed resin drops into the windshield chip area. A proper repair was never performed correctly by the dealership. The resin was not sealed, or cured by black light as it should have been at the dealership. The outside repair tech had to drill a hole on the other end of the crack, which was about a half inch horizontal on the windshield, passenger side. This had to have been done before I took possession of the vehicle itself. Upon inspection by the sale person, she missed the improper repair in the passenger side of the windshield. I have pictures of the windshield. What I would like is for the dealership to replace the windshield with a new one. I fully expect to hear from you soon, asap would be great! More

by allisonlludwiglovey Verified Customer Verified Customer

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The dealership was easy to get to, clean, and provided plenty of seating. A variety of beverage options were available as well. Alyssa was exceptionally helpful and knowledgeable, as was the management. T plenty of seating. A variety of beverage options were available as well. Alyssa was exceptionally helpful and knowledgeable, as was the management. They made our family feel comfortable and at ease throughout the process! More

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Good Good sales men John is very nice and very knowledgeable I recommend him as a great great salesman knowledgeable I recommend him as a great great salesman More

by Aplove88 Verified Customer Verified Customer

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We had such a wonderful experience at this dealership. The team was so helpful, friendly and knowledgeable. They really took care of us. I feel like I was really heard in what I was looking for. Definitel The team was so helpful, friendly and knowledgeable. They really took care of us. I feel like I was really heard in what I was looking for. Definitely recommend. Anthony was not pushy at all and really just made the experience easy. Oshay was helpful when it came to the financing part. Great team!!! More

by ashley.ellis Verified Customer Verified Customer

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Prompt service, friendly service consultants and Lyft driver was also friendly and drove me directly to my destination driver was also friendly and drove me directly to my destination More

by JACMC2811 Verified Customer Verified Customer

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This dealership has great friendly people who are always willing to help and explain what my car needs and gets me in and out in a timely manner. willing to help and explain what my car needs and gets me in and out in a timely manner. More

by ANGEL_92683 Verified Customer Verified Customer

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I experienced my first Mid Town KIA maintenance on 2025 Sportage. The event was effortless and a pleasure. James was informative and answered all questions. I didn't schedule maintenance next time I wil Sportage. The event was effortless and a pleasure. James was informative and answered all questions. I didn't schedule maintenance next time I will to better help all concerned. I expressed my feelings with all who would listen. Sincerely Robert More

by bobsue1414 Verified Customer Verified Customer

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Outstanding! !!! Midtown team was very professional and Assited with our urgency. I would recommend to anyone interested in Kia. We will continue to do business wi !!! Midtown team was very professional and Assited with our urgency. I would recommend to anyone interested in Kia. We will continue to do business with Kia in the future. More

by joe.koster-ii Verified Customer Verified Customer

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I had a lot of trouble with Quincey throughout the buying process. But in the end Derick stepped in and made it right. process. But in the end Derick stepped in and made it right. More

by ambertowns Verified Customer Verified Customer

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Very nice and not pushy at all. Said what I needed and they got it for me! Said what I needed and they got it for me! More

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