Derek Randall

We were rushed and were not given our final paperwork (except for the financing). It was a total xxxx SHOW. We’ve used this dealership exclusively for service, but never sales. Sales was an awful expe (except for the financing). It was a total xxxx SHOW. We’ve used this dealership exclusively for service, but never sales. Sales was an awful experience. Salesman didn’t listen to me when I reiterated that my credit was lock and I refused to unlock it at the dealer or on my phone! Finance guy was nice. Had to drive back to get a copy of registration (for tag transfer) in case I get pulled over!! Just a total rushed xxxx show. Not a pleasure at all. More

by lmoreda1 Verified Customer Verified Customer

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Excellent service. Friendliness. Service was carried out quickly and efficiently. Details of what needed to be done. Friendliness. Service was carried out quickly and efficiently. Details of what needed to be done. More

by ROSELI0167 Verified Customer Verified Customer

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Derek was informative and kept me posted on the outcome of my car. Thank you. of my car. Thank you. More

by DAVIDA6363 Verified Customer Verified Customer

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I recently took my car in for an oil change, and I was very pleased with the experience. The service team was professional, efficient, and friendly. They completed the oil change quickly while also perfor very pleased with the experience. The service team was professional, efficient, and friendly. They completed the oil change quickly while also performing a thorough check on my vehicle. The waiting area was clean and comfortable, making the short wait even more pleasant. Pricing was fair, and they didn't try to upsell unnecessary services. I appreciate the honesty and quality service. Highly recommend this dealership for routine maintenance! More

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Derek and his team in the service department are very knowledgeable, polite, and caring. Also, Mr. Mike and his team in the car rental department are easy to work with and always take care of me. knowledgeable, polite, and caring. Also, Mr. Mike and his team in the car rental department are easy to work with and always take care of me. More

by Mazda Verified Customer Verified Customer

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I would recommend this service department anytime! Everyone I have dealt with has been extremely helpful and kind. Derrick Randell always goes above and beyond to make sure that my car is in tip top s Everyone I have dealt with has been extremely helpful and kind. Derrick Randell always goes above and beyond to make sure that my car is in tip top shape. More

by Dscott Verified Customer Verified Customer

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All questions and concerns were answered and polite and took the time to explained what was found during inspection during service took the time to explained what was found during inspection during service More

by grandnubian Verified Customer Verified Customer

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Toyota and Derek did an excellent job with helping me with my sienna! Very professional! with my sienna! Very professional! More

by beckykilgo Verified Customer Verified Customer

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Fifteen words needed, well I can do that. Why bother with a review when this is required to submit?? Why bother with a review when this is required to submit?? More

by JusmyO Verified Customer Verified Customer

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Brought my 2022 Avalon in for routine service. Derek Randall was very professional in explaining to me what needed to be done. The wait time was much less than I had expected. Once completed, Dere Derek Randall was very professional in explaining to me what needed to be done. The wait time was much less than I had expected. Once completed, Derek went over things, so I was well informed of the work completed. I have never had a bad experience with the Service dept. More

by doug3909 Verified Customer Verified Customer

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