Derek Thomas | Page 170

Quickly responded to my situation with concern , professionalism and great service as usual. Thanks Derek and to the team. This is my 3rd great experience professionalism and great service as usual. Thanks Derek and to the team. This is my 3rd great experience More

by ISECORREA Verified Customer Verified Customer

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Really great and efficient service. Derek did a great job making the appointment and efficiently completing the job. The tech found a nail in my tire that I was unaware of so we had a new tire on at this app making the appointment and efficiently completing the job. The tech found a nail in my tire that I was unaware of so we had a new tire on at this appt. Great job. More

by raugustine Verified Customer Verified Customer

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Black M4 Once again first class service. From check in loaner video inspection and work all was great. Now if only the construction crews in our area would p Once again first class service. From check in loaner video inspection and work all was great. Now if only the construction crews in our area would pick up their nails! More

by MARCFALCOLAW Verified Customer Verified Customer

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Derek was very professional and helpful. I disagree with his conclusion for the cause of the problem. The locking system never worked right from day one. his conclusion for the cause of the problem. The locking system never worked right from day one. More

by RNOLIVO1963 Verified Customer Verified Customer

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Great experience with the service department of this dealership. They received the car promptly as scheduled and directed me to a very comfortable waiting lounge . Shortly thereafter I received a texted dealership. They received the car promptly as scheduled and directed me to a very comfortable waiting lounge . Shortly thereafter I received a texted video of the courtesy inspection of my car. The repairs were done in a timely manner and the car was washed prior to delivery. A very pleasant and professional experience from beginning to end. I would strongly recommend BMW of Sarasota. More

by RAYMOND Verified Customer Verified Customer

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Excellent service, support and follow up from the time car was met by valet, led by my service representative Derek Thomas and work completed. First class!! car was met by valet, led by my service representative Derek Thomas and work completed. First class!! More

by markbogart Verified Customer Verified Customer

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Best service I’ve had since coming to bmw of Sarasota to date. I attribute this to the valet staff, mechanics and service advisor I was assigned, Derek Thomas. date. I attribute this to the valet staff, mechanics and service advisor I was assigned, Derek Thomas. More

by CBANDM Verified Customer Verified Customer

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Derek Thomas was responsive and always informative! He provided regular updates on my car’s service. He is a definite asset to bmw of Sarasota and by far, the best service advisor I’ve had since coming he provided regular updates on my car’s service. He is a definite asset to bmw of Sarasota and by far, the best service advisor I’ve had since coming here!!! More

by CBANDM Verified Customer Verified Customer

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Fast, efficient, and extremely courteous staff. Love the new tech being used! Would gladly recommend the dealership to all my friends and other bmw owners new tech being used! Would gladly recommend the dealership to all my friends and other bmw owners More

by Halojumper Verified Customer Verified Customer

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As always the best!!! Excellent service and staff always attentive to the customers needs. Need to mention that I’m very pleased with My service advisor Derek Thomas! attentive to the customers needs. Need to mention that I’m very pleased with My service advisor Derek Thomas! More

by Carguy7 Verified Customer Verified Customer

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