Derek Thomas | Page 169

Usually good service from start to finish...no surprises Derek is always available and answers questions accurately in a simple and straightforward manner First class Derek is always available and answers questions accurately in a simple and straightforward manner First class More

by JBJOHNCARTER Verified Customer Verified Customer

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Excellent Derek took the car in after we noticed a noisy timing chain. As we had been notified of a TSB for this problem, he had the repairs completed and we ar Derek took the car in after we noticed a noisy timing chain. As we had been notified of a TSB for this problem, he had the repairs completed and we are happy that we brought it in. More

by sb.chpt Verified Customer Verified Customer

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Best dealership for taking care of their customers. Maria is awesome!!!!! She truly cares about her customers. I have been going to this dealership for 15 years of great car service. Thank You!!!! is awesome!!!!! She truly cares about her customers. I have been going to this dealership for 15 years of great car service. Thank You!!!! More

by DABERRYAUTHOR Verified Customer Verified Customer

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My first impression was that I was very impressed with the professionalism of the dealership as this was my first time visiting them. They could have had better snacks though. the professionalism of the dealership as this was my first time visiting them. They could have had better snacks though. More

by trams urban Verified Customer Verified Customer

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I don’t know service advisor name kit was a superb experience. It was clear,consice and he was friendly with great service with respect to time as well. Thank you Ronald Denis experience. It was clear,consice and he was friendly with great service with respect to time as well. Thank you Ronald Denis More

by RADENIS1692 Verified Customer Verified Customer

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It is always a pleasure doing business with you all Derek was great and stood by his word of having my vehicle ready in a timely manner. Wasn't crazy about the price it cost me. but service is always great. was great and stood by his word of having my vehicle ready in a timely manner. Wasn't crazy about the price it cost me. but service is always great. More

by MRFMURRELL Verified Customer Verified Customer

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Great service as always. Team always takes care of its customers. I drive all the way from north Tampa just to get my car serviced in Sarasota because of the professional service I get. Great job BMW O customers. I drive all the way from north Tampa just to get my car serviced in Sarasota because of the professional service I get. Great job BMW OF SARASOTA! More

by mob1211 Verified Customer Verified Customer

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Important for you to know that Clark Road BMW is known Important for you to know that Clark Road BMW is known widely for terrible customer service. I’ve experienced it too. Seems no one cares. Important for you to know that Clark Road BMW is known widely for terrible customer service. I’ve experienced it too. Seems no one cares. More

by JEBGROUPLLC Verified Customer Verified Customer

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The Service Team rocks! Maria was able to take me in first thing in the AM and Derrick was able to cash me out last minute at the end of the day. Dynamic Duo! first thing in the AM and Derrick was able to cash me out last minute at the end of the day. Dynamic Duo! More

by SHIRINISL8 Verified Customer Verified Customer

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I wish there was an option to give them ZERO stars. I was scammed into paying $4500 for a new oil pan that they damaged but then blamed the service person that did it 6 months ago. Con men! I will never use scammed into paying $4500 for a new oil pan that they damaged but then blamed the service person that did it 6 months ago. Con men! I will never use BMW Sarasota again. More

by GABYHAYASHI4 Verified Customer Verified Customer

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