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Derek Thomas
2,231 Reviews
It would be my pleasure to help you with all your service needs.
Read moreDealership Experience
14 yrs, 8 mos
Industry Experience
26 yrs, 5 mos
2,231 Reviews
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2231 Reviews of Derek Thomas
December 17, 2019
Work was done well and quickly. Derek did a fine job. They did what they said they would do in a reasonable amount of time with no drama. Derek was friendly and straightforward and competent. Waiting ar They did what they said they would do in a reasonable amount of time with no drama. Derek was friendly and straightforward and competent. Waiting area comfortable. More
by FLORIDABIEGEL
Verified Customer
December 15, 2019
Great on the spot service Trekked in early Saturday morning with engine light on and NO appointment. Busy morning. Derek jumped right on it, suggested we do next service inte Trekked in early Saturday morning with engine light on and NO appointment. Busy morning. Derek jumped right on it, suggested we do next service interval while there also. Diagnosed issue, replaced radiator blinds, did service, washed car and out the door in less than 3 hours. WOW!! Awesome service, friendly people, top notch facility for sure!! Highly recommended. More
by MDELILLO
December 15, 2019
Sloppy, neglectful work. Morning after oil change, puddle of oil on garage floor. Was told service tech put wrong cap on. C’mon guys. But Derek was great. Morning after oil change, puddle of oil on garage floor. Was told service tech put wrong cap on. C’mon guys. But Derek was great. More
by RANKINM
December 14, 2019
Very professional service Derek always goes above and beyond what is necessary to get my vehicle to where I want it to be. I would recommend their service department Derek always goes above and beyond what is necessary to get my vehicle to where I want it to be. I would recommend their service department More
by dominicmazzarella
December 13, 2019
Oil change was fast and easy .Derek and everyone was so friendly.I would highly recommend this dealership.The coffee and snacks are always great . was fast and easy .Derek and everyone was so friendly.I would highly recommend this dealership.The coffee and snacks are always great . More
by URSULAKO73
Other Employees Tagged: Naycolle Wright
December 13, 2019
SUPER Derek was professional, knowledgeable and provided great service. He is an asset and should be rewarded for his efforts... I will recommend him with f Derek was professional, knowledgeable and provided great service. He is an asset and should be rewarded for his efforts... I will recommend him with full confidence .. More
by DAVID@ONLYWEISSMAN.COM
December 13, 2019
Routine maintenance service on my 2017 230i Great dealership. Always a pleasure to be in the company of professionals at every level. Derek was the best. Maria Lizardi was great too. One issue: Great dealership. Always a pleasure to be in the company of professionals at every level. Derek was the best. Maria Lizardi was great too. One issue: BMW needs a better loaner program. Audi offers loaners even for a simple oil change. More
by BAREFOOT6422
December 13, 2019
Professional approach Knowledgeable throughout the process and considerate of my time. I will certainly consider them for my next automobile purchase. All departments wheth Knowledgeable throughout the process and considerate of my time. I will certainly consider them for my next automobile purchase. All departments whether service or finance or sales were very helpful More
by TREBORROGERS
Other Employees Tagged: Naycolle Wright , Jonathan Parker
December 13, 2019
Good review getting better A warranty issue with a sensor and they handled it in an acceptable manor.. rental car was fro Hertz which isn’t great but acceptable A warranty issue with a sensor and they handled it in an acceptable manor.. rental car was fro Hertz which isn’t great but acceptable More
by BOBRUBENZER
December 12, 2019
Evaluation of the person who helped me. Tiffany was courteous and helpful. She is a valued employee.of BMW I am satisfied with the service that BMW provides. Our first BMW was purchased in Tiffany was courteous and helpful. She is a valued employee.of BMW I am satisfied with the service that BMW provides. Our first BMW was purchased in 2002 and is still in a good shape with 60k miles. I hope our 2018 X5 will be as reliable. More
by Fred Nassab
Other Employees Tagged: Jesus Castillo, Austin Martin, Fernando Santori, Susan Tighe
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