Derek Thomas | Page 181

Great service Derek was very helpful and knowledgeable. I feel BMW of Sarasota offers quality service at reasonable price. Customer wait area is comfortable and als Derek was very helpful and knowledgeable. I feel BMW of Sarasota offers quality service at reasonable price. Customer wait area is comfortable and also pleasant. More

by RBUTLER2287 Verified Customer Verified Customer

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12/11/ 19 service Derek was very helpful in completing the items for my service visit and I appreciate that he was able to provide me with a loaner car for convenience. Derek was very helpful in completing the items for my service visit and I appreciate that he was able to provide me with a loaner car for convenience. More

by Rosenfea Verified Customer Verified Customer

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Sarasota BMW Rocks! As always, I am privileged to have the stellar dealership of Sarasota BMW around the corner. Eric Reeves, their best salesman, hands down takes care o As always, I am privileged to have the stellar dealership of Sarasota BMW around the corner. Eric Reeves, their best salesman, hands down takes care of me and Derek Thomas manages my service, with Kyle to take responsibility and resolve any issues. And what’s not better than having Jesus to get you the money you need? The only thing better would be champagne on tap and an x7 loaner instead of an x1. :) More

by TaylorMade Verified Customer Verified Customer

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In and out within the day I came in for an oil change and fluids check and knew that the battery had been reading in the danger zone from the last two service appointments I came in for an oil change and fluids check and knew that the battery had been reading in the danger zone from the last two service appointments. When they confirmed that it was still it was in the red I decided to swap that out too. They had the car for me by 4 o’clock. More

by ACSTANOL Verified Customer Verified Customer

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Excellent service, without appointment! I was experiencing extensive smoke coming from the engine bay. I immediately drove to BMW of Sarasota, without appointment, and the car was taken in I was experiencing extensive smoke coming from the engine bay. I immediately drove to BMW of Sarasota, without appointment, and the car was taken in for evaluation. Within 15 minutes, I had a dealer provided rental car and was on my way. Car was fixed under warranty in 24 hours. More

by Drbards Verified Customer Verified Customer

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Tire replacement Incredible communication. I knew at every moment what stage the service was at. I really appreciated the video of the underside of my car. Never had t Incredible communication. I knew at every moment what stage the service was at. I really appreciated the video of the underside of my car. Never had that before. More

by MELDAN.ZAC Verified Customer Verified Customer

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BMW service Overall very good job. Service has gotten better than several years ago .Communications were good. Video is a nice touch. I would recommend them to Overall very good job. Service has gotten better than several years ago .Communications were good. Video is a nice touch. I would recommend them to others. More

by MARYLYNN.WESTERVELT Verified Customer Verified Customer

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Clear, organized and communicative The service manager was helpful and organized. The service found a warrantied defect which was identified and repaired. Everyone was pleasant and help The service manager was helpful and organized. The service found a warrantied defect which was identified and repaired. Everyone was pleasant and helpful. The waiting area is superb More

by JTPH2 Verified Customer Verified Customer

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Terrible business Went in to get a noise fixed and 2 thousand dollars later they realized it was just the tire like I told them it was Went in to get a noise fixed and 2 thousand dollars later they realized it was just the tire like I told them it was More

by dnordhoff5 Verified Customer Verified Customer

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Amazing Service!!! I always enjoy visiting BMW Sarasota. The staff are friendly and caring. I especially enjoy being welcomed with a smile when driving into service cent I always enjoy visiting BMW Sarasota. The staff are friendly and caring. I especially enjoy being welcomed with a smile when driving into service center. More

by johndholly Verified Customer Verified Customer

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