Derek Thomas | Page 69

Derek was very helpful and also gave me guidance on a future need for the car. future need for the car. More

by daveseward66 Verified Customer Verified Customer

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Derek was very helpful and also gave me guidance on a future need for the car future need for the car More

by daveseward66 Verified Customer Verified Customer

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The service is always prompt as as convenient as always. Derek Thomas, my service advisor is always on point with communication, professionalism and delivery. Staff in general are wonderful as always. Derek Thomas, my service advisor is always on point with communication, professionalism and delivery. Staff in general are wonderful as always. More

by Carguy7 Verified Customer Verified Customer

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The oil change took longer than expected. Was surprised the car wasn’t washed. The other dealerships provide this service. I was given a coupon to go next door to wash the car. Overall I didn Was surprised the car wasn’t washed. The other dealerships provide this service. I was given a coupon to go next door to wash the car. Overall I didn’t get a friendly customer service feeling at the dealership. Not sure if it was just a bad day for everyone last Saturday, or this is the normal culture at the dealership. It was my first time visiting/using Sarasota BMW so I have no point of reference. More

by ROB1886 Verified Customer Verified Customer

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Derek and BMW of Sarasota is amazing! Love the service and communication of all involved! Love the service and communication of all involved! More

by kbehrman29 Verified Customer Verified Customer

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They damaged my car and didn’t want to pay for the repair because I didn’t go back to them but the car was undrivable and I was 200 miles away. I would never use this dealership again. repair because I didn’t go back to them but the car was undrivable and I was 200 miles away. I would never use this dealership again. More

by ZAZIENY Verified Customer Verified Customer

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BMW of Sarasota is a great dealership to buy or service your vehicle. highly recommend! your vehicle. highly recommend! More

by BINITPATEL941 Verified Customer Verified Customer

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Have been associated with Bmw of Sarasota for three years after buying my X3 there. Have always received great service. after buying my X3 there. Have always received great service. More

by JMARKSTEVENS Verified Customer Verified Customer

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Hassan is not only an excellent salesman but he is also learning the finance side of the business. But perhaps most importantly, he wants a happy Customer and will do what is takes to get you there witho learning the finance side of the business. But perhaps most importantly, he wants a happy Customer and will do what is takes to get you there without any pressure. . Outstanding. As is truly the whole team from Mario, on the internet side (but does makes executive decisions on the corporate side. Dave in finance was quite smooth and service....the whole team is outstanding but my rep Derek Thomas is fantastic the others may be as well but I haven't worked with them. More

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ALWAYS PROFESSIONAL, QUICK, . .makes sure I know what coupons or values going on. The best .makes sure I know what coupons or values going on. The best More

by CTG43 Verified Customer Verified Customer

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