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Derek Thomas
2,298 Reviews
It would be my pleasure to help you with all your service needs.
Read moreDealership Experience
15 yrs, 1 mo
Industry Experience
26 yrs, 10 mos
2,298 Reviews
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2298 Reviews of Derek Thomas
Verified Customer
April 26, 2026
Rahul Sharma was great to work with while purchasing our BMW X5 Hybrid. From the time we met him until we left the dealership, he was very helpful. He had everything prepared, after our phone call saying BMW X5 Hybrid. From the time we met him until we left the dealership, he was very helpful. He had everything prepared, after our phone call saying we would take the car which we drove the previous day. He was able to help us transfer our insurance over the phone on a Saturday. He was very efficient, and answered questions I had along the way. Even as we were leaving I had one more question, and he came out to the car and answered it. The whole process of buying our car was streamlined and efficient. It was a good process from start to finish, handled by knowledgeable people including the Bella, the “genius” who explained the bells and whistles, finance people, Pete Mishos, and Rahul who took us through the whole process. Everyone at BMW of Sarasota made purchasing our new car a wonderful experience. More
by PONVERT102
Other Employees Tagged: Rahul Sharma
April 22, 2026
I’ve been with BMW Sarasota for many years. Their service has always been amazing. My most recent issue with my car was diagnosed quickly and the work was done within a couple of hours. Derek w Their service has always been amazing. My most recent issue with my car was diagnosed quickly and the work was done within a couple of hours. Derek was great. Couldn’t be happier with their service. More
by ROBIKEMAN
April 10, 2026
We have consistently brought our BMW vehicles to your dealership for service because of the excellent experience—however, our most recent visit was very disappointing. We came in regarding tire issues an dealership for service because of the excellent experience—however, our most recent visit was very disappointing. We came in regarding tire issues and had purchased the tire and wheel protection package. My husband was confident the damage would be covered since there was still sufficient tread. However, Derek initially informed us that the claim would not be covered, stating all tires were below 1 cm, which was incorrect. We returned to the dealership and had to wait over an hour because he was at lunch. When he finally assisted us, he acknowledged that the measurements were incorrect. We then had to wait an additional two days for insurance approval. Throughout this process, communication was very difficult. We were unable to reach him, and when we did receive responses, they came across as rude and unprofessional. This experience did not meet the level of service we expect from BMW. Due to this experience, we would prefer not to work with him again in the future. More
by Kieuphuongg
Other Employees Tagged: Derek Thomas
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