Derek Thomas | Page 8

Very professional support. The service technician went well above the call of duty to contact me and keep me informed. I was very impressed. I will recommend the Subaru dealer dealer anytime well above the call of duty to contact me and keep me informed. I was very impressed. I will recommend the Subaru dealer dealer anytime More

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Really nice people, helpful, and quick service. They even gave me a detailed over view of my future services. Do always do a great job! gave me a detailed over view of my future services. Do always do a great job! More

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Service department was courteous and professional. Car was completed on time 60,000 maintenance done. I was given a loaner which was appreciated. Rear brakes done. Was informed that I may need tires a was completed on time 60,000 maintenance done. I was given a loaner which was appreciated. Rear brakes done. Was informed that I may need tires and front brakes at the next oil change. Good to be able to plan ahead. More

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There was an airbag recall on my Baja for replacement. I was going to wait for the repair and was told that it would take several hours to do. I was given a loaner so that I could go home while my vehicle w was going to wait for the repair and was told that it would take several hours to do. I was given a loaner so that I could go home while my vehicle was being serviced. Fantastic service and very professional along with their parts dept that found a part quickly for me. More

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I am always pleased with the Brilliance Service Dept. This last trip to Brillance was (without an appointment) for a burned out headlight. There was no excuse about not being able to help me without an This last trip to Brillance was (without an appointment) for a burned out headlight. There was no excuse about not being able to help me without an appointment, instead I received a welcome response of “we can help you”. Staff is very pleasant. More

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Everybody is always really friendly. They always inform me of how my car is doing and what will need to be taken care of in the near future!! me of how my car is doing and what will need to be taken care of in the near future!! More

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Quick service I had a problem, Brilliance Subaru in Elgin took me in right away. Problem was fixed in less time than quoted. I couldn't ask for better service I had a problem, Brilliance Subaru in Elgin took me in right away. Problem was fixed in less time than quoted. I couldn't ask for better service More

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Great service! Great updates and obtaining estimates for unrelated work. This Impreza is a wonderful econopod; great mileage, room and utility. It’s fun to watch one’s range increase the faster and farther unrelated work. This Impreza is a wonderful econopod; great mileage, room and utility. It’s fun to watch one’s range increase the faster and farther one drives. More

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I’m really impressed with the quality of customer service in the service department. In the waiting room I witnessed a high level of attention given to all customers. in the service department. In the waiting room I witnessed a high level of attention given to all customers. More

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I brought my Forester to Brilliance for some service work. Everyone in the service drive was courteous and professional. They really go out of their way to make the experience as smooth as possible. The work. Everyone in the service drive was courteous and professional. They really go out of their way to make the experience as smooth as possible. The work was completed promptly and I was back in my car. More

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