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76 Reviews of Derek Thomas
November 12, 2019
Excellent Service The service department is always phenomenal! They do expert work, are personal and engaging in addition. I have moved away from the area and still go The service department is always phenomenal! They do expert work, are personal and engaging in addition. I have moved away from the area and still go back to this dealership because I trust them. More
by fernie
Other Employees Tagged: Jay Turner
Helpful 
November 12, 2019
Friendly, Fast, Fantastic People!I love the service Friendly, Fast, Fantastic People! I love the service department! I practically live in my car. I am an outside sales person and my car is an importa Friendly, Fast, Fantastic People! I love the service department! I practically live in my car. I am an outside sales person and my car is an important tool to get my job done. I never have to worry about my car I know I am covered with the team at Brilliance Subaru! Thank you for you support! Mike Kilanski More
by Michael.kilanski
Other Employees Tagged: Lisa Kilhefner, Rich Dencs, Adam Mennella
October 19, 2019
Great Service Department. The service department at Brilliance Subaru is better than any I've ever worked with. I won't take our Subarus anywhere else. Truly exceptional! The service department at Brilliance Subaru is better than any I've ever worked with. I won't take our Subarus anywhere else. Truly exceptional! More
by Kelly
Other Employees Tagged: Lisa Kilhefner, Rich Dencs, Adam Mennella
October 14, 2019
Oil change, air filter change. Prompt, courteous and clean waiting area. Always pleased with service. Always feel that the service associates aren't trying to 'upsell', or push so Prompt, courteous and clean waiting area. Always pleased with service. Always feel that the service associates aren't trying to 'upsell', or push something not needed. More
by Chas123
Other Employees Tagged: Lisa Kilhefner
October 06, 2019
We have had 4 Subarus over 11 years and Brillances’s service department is by far the very best!! Rich Dencs and the entire team bring the ultimate in customer service. If you want honest, caring, knowl service department is by far the very best!! Rich Dencs and the entire team bring the ultimate in customer service. If you want honest, caring, knowledgeable and reliable service-Brilliance is it!! More
by Kelly
Other Employees Tagged: Rich Dencs, Adam Mennella
September 18, 2019
Great experience with my daughters first new car purchase! Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond a Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond all expectations to make sure we were more than satisfied with our purchase! Thanks so much for all incredible service you provide! Love the technology used to provide complimentary vehicle inspections with each service visit! Great customer service! You have a top notch crew and it's obvious everyone truely is compassionate about what they do! More
by John w/ Paige
Other Employees Tagged: Jim DaLuga, Mike Burden, Lisa Kilhefner, Joe Gunther, Jason Ring, Rich Dencs, Adam Mennella, Keith Johnson
September 11, 2019
Fast, efficient service; friendly and attentive staff It's always a pleasure to visit this dealership. They're thorough in their explanations, friendly, professional and attentive. I will continue to hav It's always a pleasure to visit this dealership. They're thorough in their explanations, friendly, professional and attentive. I will continue to have them service my car. More
by riccia
Other Employees Tagged: Adam Mennella
August 21, 2019
Service review Always too notch at Brilliance Would recommend strongly! Employees are knowledgable, helpful, and willing to go the extra mile. Many care dealership Always too notch at Brilliance Would recommend strongly! Employees are knowledgable, helpful, and willing to go the extra mile. Many care dealerships are just about the sale but Brilliance is about long term relationships. More
by Black Bella16
Other Employees Tagged: Jim DaLuga, Mike Burden, Joe Gunther, Adam Mennella, Ed Troike , Jeremy cybulski
July 24, 2019
Accent Loaner As always it's a pleasure doing business with you. Derek does a really good job taking care of me. He's always pleasant and professional. As always it's a pleasure doing business with you. Derek does a really good job taking care of me. He's always pleasant and professional. More
by ggjoen
May 18, 2019
Was in for a recall notice Always have had friendly and great service from Brilliance Subaru. The service is always timely and they only work on what is required, no up sales. Always have had friendly and great service from Brilliance Subaru. The service is always timely and they only work on what is required, no up sales. More
by molsonblues
