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Derek Ward
Derek Ward | Page 3
New Car Sales
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
114 Reviews
114 Reviews
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114 Reviews of Derek Ward
December 12, 2025
Okay so first off we started our vehicle search thinking we would go the Ford route to try to save some money. What an AWFUL experience with that dealership! Both my husband and I looked at each other and s we would go the Ford route to try to save some money. What an AWFUL experience with that dealership! Both my husband and I looked at each other and said what are we doing? We need to go see Derek at James Wood! One phone call and he had the perfect car sitting out waiting for us and it was the one! Derek Ward provides OUTSTANDING customer service, there’s no pressure, he knows anything and everything about the vehicle and will find the answer if he doesn’t, he truly makes car shopping enjoyable again! We both agreed every vehicle we buy we will make sure to call Derek. What is even funnier and a small world is our neighbor was telling us about what an awesome experience they had with a salesman at James Wood. Turns out it was the same guy- Derek! Everyone at James Wood is friendly, helpful, and provides the best experience. It’s honestly a breath of fresh air. The finance guy was also amazing to work with. I unfortunately forgot his name but he was super knowledgeable and helped us out a ton! So thankful for James Wood!! More
by Aerwin
Verified CustomerOther Employees Tagged: Dason Howard
December 10, 2025
This was our first stop in looking at vehicles in person. Mr. Ward didn't try to push us in any certain direction he listened to our questions and answered with full confidence. He mentioned he was off alrea Mr. Ward didn't try to push us in any certain direction he listened to our questions and answered with full confidence. He mentioned he was off already the day we showed up,he was already supposed to leave two hours before we got there, and we got there an hour before the dealership closed, and he stayed to help us. We were thankful for him that evening, being a family without much free time. We went to two more dealerships the following day and not one person came to talk to us or open vehicles until we went to ask, I felt that spoke volumes on James Wood. The entire process was easy from start to end. We called to tell him we were ready and what we wanted to add. Mr. Ward took care of everything and made it where we showed up and walked out quickly with a new vehicle along with all the things we added to the Yukon XL such as, tinted windows, black emblems and wheels, along with floor liners. I have bragged about our process since we left that day, and how Mr. Ward has gained our business with James Wood for a lifetime. More
by HTH44
Other Employees Tagged: Tony Lara , I believe Tony Lara is who we worked with in the finance department and he was great, made the finance process easy to complete.
October 22, 2025
Derek Ward did a fantastic job selling me the Traverse Z71. The experience was awesome and my wife just loves her new car. James Wood is the best place to buy a new or used vehicle. Z71. The experience was awesome and my wife just loves her new car. James Wood is the best place to buy a new or used vehicle. More
by Dlbyrdee
Other Employees Tagged: Bryan Stanley, Dustin Stachowiak , Brian from service is excellent also.
September 08, 2025
Dason in the service department is top knock. This dealership is now our go-to dealership for service on our vehicles. I typically wait for my vehicle to be serviced. The folks there are alway This dealership is now our go-to dealership for service on our vehicles. I typically wait for my vehicle to be serviced. The folks there are always friendly and knowledgeable. Its a great place to go. More
by carlosu300tx
Other Employees Tagged: Dason Howard
September 04, 2025
Outstanding service. Drew was awesome and super friendly and knowledgeable. We were treated with care from the moment that we walked in the door. He truly took the tim Drew was awesome and super friendly and knowledgeable. We were treated with care from the moment that we walked in the door. He truly took the time to make sure that we felt like we mattered and understood all of the ins and outs of the purchase that we were about to make. More
by jmcdaniel_81
Other Employees Tagged: Drew Ward
August 12, 2025
This dealership is 10 out of 10. Derek was amazing and everyone on that team was kind and courteous. This by far was one of the best experiences if not the best experience for buying Derek was amazing and everyone on that team was kind and courteous. This by far was one of the best experiences if not the best experience for buying a car. Honest and professional. Great hospitality. More
by ANTHONY.FRANCE317925
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