Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Derrick Bates

Overview Reviews (82)

Contact Me

View All Employees

< View All Employees

Derrick Bates

Derrick Bates | Page 6

Internet Sales

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

I have over 20 years of experience in the automobile industry. I upfront and transparent on all of my deals. And I am very easy to work with.

Contact Me

not yet
rated

82 Reviews

I have over 20 years of experience in the automobile industry. I upfront and transparent on all of my deals. And I am very easy to work with.

Overview Reviews (82)

Dealership Experience

6 yrs, 9 mos

Industry Experience

27 yrs, 7 mos

Languages Spoken

English

not yet
rated

82 Reviews

Write a Review

Employees need five ratings within 24 months before we can calculate an average rating.

Contact Derrick Bates

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

82 Reviews of Derrick Bates

December 28, 2021

Dealership Rating

Employee Rating

Awesome costumer service very friendly good at explaining the issues with your vehicle really fast as well the issues with your vehicle really fast as well More

by GWUAM2018

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Acevedo, Henry Figueroa, Marisela Guzman , Eliud Casillas, Mo Mostafa, Adrian Romero, Candice Harignton

Dec 29, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

December 08, 2021

Dealership Rating

Employee Rating

Professional service and in a timely manner. Did not do or suggest unnecessary work and i appreciate that or suggest unnecessary work and i appreciate that More

by JENNAKAWAMOTO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Acevedo, Jonathan Fairman, Marisela Guzman , Adrian Romero, Ivica Zupic, I think it was a different guy other than Guzman who serviced my car. 5 stars.

Dec 08, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 01, 2021

Dealership Rating

Employee Rating

Derrick was awesome. He was a great salesman and awesome with communication. I definitely recommend with communication. I definitely recommend More

by CHERYLMEADRN

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Dec 01, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 21, 2021

Dealership Rating

Employee Rating

Good car, good service, good price good car good service good peice good good good good peice good good good More

by LUOBINGQUAN524

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Acevedo, Jonathan Fairman, Yong Zhao , Adrian Romero, Ivica Zupic

Oct 21, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 20, 2021

Dealership Rating

Employee Rating

Great for service and selling cars to. Don’t expect any deals on a new car. deals on a new car. More

by SIBLUE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Bruce Wright

Oct 20, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

September 24, 2021

Dealership Rating

Employee Rating

excellent job and courteous customer waiting area was comfortable and has refreshments. Toyota Claremont is a great dealership. comfortable and has refreshments. Toyota Claremont is a great dealership. More

by Vportillo6645/

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Acevedo, Jonathan Fairman , Luis Estrada, Adrian Romero, Ivica Zupic

Sep 24, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

September 17, 2021

Dealership Rating

Employee Rating

Service is good, the only thing I am not happy with is the waiting time. It took four hours to change oil the waiting time. It took four hours to change oil More

by ATBARA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Acevedo

Sep 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

September 09, 2021

Dealership Rating

Employee Rating

Bad, very very very bad. You don't know your clients, their needs or what they need. My first and last experience with this people. their needs or what they need. My first and last experience with this people. More

by CHRISORTEGA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Gabriel Acevedo, Jesse Alvarado, Jonathan Fairman , Adrian Romero, Ivica Zupic

August 24, 2021

Dealership Rating

Employee Rating

Good service.. friendly.. able to answer questions.. quick response when called.. staff needed to be seen came right away once called. Thank you for your service quick response when called.. staff needed to be seen came right away once called. Thank you for your service More

by JANICE

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Aug 24, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 20, 2021

Dealership Rating

Employee Rating

Sales representative, Derrick Bateman, was diligent in finding me a vehicle when the stock was low. He was friendly, patient and very professional in helping me with the transaction. The after sales servi finding me a vehicle when the stock was low. He was friendly, patient and very professional in helping me with the transaction. The after sales service was also excellent. My finance rep, Henry, was very informative and helpful as well making the process less painful. Overall, my car buying experience with Toyota of Claremont was pleasant and relatively fast. Thank you, Derrick and Henry! More

by JUDITHW_KIM

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Henry Figueroa , Alexander Rosa

Aug 23, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com