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Derrick Brown
Derrick Brown, Parts Manager, Heritage Subaru Owings Mills
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Derrick Brown

Parts Manager

Heritage Subaru Owings Mills

9808 Reisterstown Road, Suite 1
Owings Mills, MD 21117

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1 Review of Derrick Brown

June 24, 2018

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Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Pleasant, knowledgeable experience with Mei Kei"

- Carol2121

My husband and I went to Heritage Owings Mills to purchase a new Forester. I had an 18 year old Outback that never failed me but knew it was time to finally upgrade. Mei Kei was so easy and pleasant to deal with. She was very knowledgeable about the car and took us on a test drive pointing out all the safety features and mechanics to make us feel comfortable. She took her time answering all of our questions and we never felt rushed. I was unsure of the color but liked the car I had test driven. She and Shawn suggested molding and a pinstripe to make it more personalized. She even co ordinated the service so we didn’t have to make multiple trips. She was conscientious and spoke to service for the arrangements, did follow ups and stayed in contact with us. She even met us in the service department and introduced us to the managers. You could not have asked for a more comfortable and personalized experience than what Mei Kei provided.

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Recommend Dealer

Other Employees Tagged: Shawn Davie, Mei Kei Hong, Joshua Jones , I apologize I cannot remember the gentleman’s name in the service department that was so helpful. He was also a 5.

Jun 27, 2018

Heritage Subaru Owings Mills responded

Hi Carol, thank you so much for your positive comments about Heritage Subaru Owings Mills! We are so glad to have earned your trust in our business! If you have any further questions, please give us a call. We're always happy to help!

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