Derrick Johnson

Very professional experience and would recommend to others. Glad to have visited and had our problems fixed others. Glad to have visited and had our problems fixed More

by lombardr Verified Customer Verified Customer

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The service department is clean and the service staff is friendly, knowledgeable, fair. If the wait time is longer than expected, they keep you informed and generally offers compensation. friendly, knowledgeable, fair. If the wait time is longer than expected, they keep you informed and generally offers compensation. More

by Sheila Verified Customer Verified Customer

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I truly appreciate Derrick Johnson for taking the time to listen to my concerns about my vehicle. If I could give more than 5 stars, I absolutely would! A friendly gentleman welcomed me as soon as I arrived, listen to my concerns about my vehicle. If I could give more than 5 stars, I absolutely would! A friendly gentleman welcomed me as soon as I arrived, making me feel at ease. Throughout my visit, they graciously kept me informed with text updates, which I found incredibly reassuring. To top it all off, they even washed my car, which was a lovely surprise. The staff was truly pleasant and made the entire experience so much better. Thank you! More

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Very friendly and kept in contact about my vehicle. I will return for all future work on my Dodge Ram. Derrick is the man. I will return for all future work on my Dodge Ram. Derrick is the man. More

by rcass0 Verified Customer Verified Customer

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Derrick Johnson was amazing. Kept in contact with me the entire time very quick with my vehicle. I will return with all my future vehicle needs. Kept in contact with me the entire time very quick with my vehicle. I will return with all my future vehicle needs. More

by rcass0 Verified Customer Verified Customer

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I have been very pleased with the service I get at Frisco Dodge. Derrick was very thorough and professional. Dodge. Derrick was very thorough and professional. More

by kurt.ruppman Verified Customer Verified Customer

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This was my first visit to the service department and upon arriving I was immediately greeted by the attendant. When I told him I had an appointment for 10:00 with Derrick he excused himself and went to upon arriving I was immediately greeted by the attendant. When I told him I had an appointment for 10:00 with Derrick he excused himself and went to get him. Very well run and efficient department. Derrick was very thorough when explaining details of the repair and answered all my questions before work began and after completion. Great teamwork on everyone’s part. I will be back!! More

by Chris Verified Customer Verified Customer

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derrick is the only reason i am considering purchasing another jeep at this time - i currently own my third jeep and based on customer service at another delearship i was ready to sell the car and walk aw another jeep at this time - i currently own my third jeep and based on customer service at another delearship i was ready to sell the car and walk away from jeep after only driving jeep for the past 24 years - derrick has changed that mindset More

by kmorgan7 Verified Customer Verified Customer

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Came in on as recall notice, also got an oil change, tire rotation and wiper blades rotation and wiper blades More

by ericgallagher Verified Customer Verified Customer

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Seamless Communication was great, service was done in a reasonable amount of time. Derrick was please t to work with reasonable amount of time. Derrick was please t to work with More

by Jh1548 Verified Customer Verified Customer

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