Very professional experience and would recommend to
others. Glad to have visited and had our problems fixed
others. Glad to have visited and had our problems fixed
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by lombardr
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2025 -
Frisco Chrysler Dodge Jeep Ram responded
Thank you for your kind words. We're happy to hear you had a professional experience at Frisco Chrysler Dodge Jeep Ram and that our team was able to assist with your needs.
The service department is clean and the service staff is
friendly, knowledgeable, fair. If the wait time is longer than expected, they keep you informed and generally offers compensation.
friendly, knowledgeable, fair. If the wait time is longer than expected, they keep you informed and generally offers compensation.
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by Sheila
Verified Customer
Verified Customer
Service Price Transparency
Jul 19, 2025 -
Frisco Chrysler Dodge Jeep Ram responded
Thank you for recognizing our team at Frisco Chrysler Dodge Jeep Ram. We’re glad to hear that your experience was positive.
I truly appreciate Derrick Johnson for taking the time to
listen to my concerns about my vehicle. If I could give more than 5 stars, I absolutely would! A friendly gentleman welcomed me as soon as I arrived,
listen to my concerns about my vehicle. If I could give more than 5 stars, I absolutely would! A friendly gentleman welcomed me as soon as I arrived, making me feel at ease. Throughout my visit, they graciously kept me informed with text updates, which I found incredibly reassuring. To top it all off, they even washed my car, which was a lovely surprise. The staff was truly pleasant and made the entire experience so much better. Thank you!
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by viviana.zubieta
Jul 15, 2025 -
Frisco Chrysler Dodge Jeep Ram responded
We're grateful for your thoughtful review and kind words about our team at Frisco Chrysler Dodge Jeep Ram. It’s great to know that you felt well-cared-for during your visit. Wishing you safe travels in your vehicle!
Very friendly and kept in contact about my vehicle.
I will return for all future work on my Dodge Ram. Derrick is the man.
I will return for all future work on my Dodge Ram. Derrick is the man.
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by rcass0
Verified Customer
Verified Customer
Service Price Transparency
Derrick Johnson was amazing.
Kept in contact with me the entire time very quick with my vehicle. I will return with all my future vehicle needs.
Kept in contact with me the entire time very quick with my vehicle. I will return with all my future vehicle needs.
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by rcass0
Verified Customer
Verified Customer
Service Price Transparency
I have been very pleased with the service I get at Frisco
Dodge. Derrick was very thorough and professional.
Dodge. Derrick was very thorough and professional.
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by kurt.ruppman
Verified Customer
Verified Customer
Service Price Transparency
This was my first visit to the service department and
upon arriving I was immediately greeted by the attendant. When I told him I had an appointment for 10:00 with Derrick he excused himself and went to
upon arriving I was immediately greeted by the attendant. When I told him I had an appointment for 10:00 with Derrick he excused himself and went to get him. Very well run and efficient department. Derrick was very thorough when explaining details of the repair and answered all my questions before work began and after completion. Great teamwork on everyone’s part. I will be back!!
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by Chris
Verified Customer
Verified Customer
Service Price Transparency
Jul 09, 2025 -
Frisco Chrysler Dodge Jeep Ram responded
We're pleased to hear about your positive experience with our service department. Our team is committed to providing thorough and efficient service. We look forward to assisting you next time at Frisco Chrysler Dodge Jeep Ram.
derrick is the only reason i am considering purchasing
another jeep at this time - i currently own my third jeep and based on customer service at another delearship i was ready to sell the car and walk aw
another jeep at this time - i currently own my third jeep and based on customer service at another delearship i was ready to sell the car and walk away from jeep after only driving jeep for the past 24 years - derrick has changed that mindset
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by kmorgan7
Verified Customer
Verified Customer
Other Employees Tagged:
Derrick Johnson
Jul 08, 2025 -
Frisco Chrysler Dodge Jeep Ram responded
We're pleased to hear our team made such a positive impact on your decision. Thank you for sharing your experience with Frisco Chrysler Dodge Jeep Ram.
Came in on as recall notice, also got an oil change, tire
rotation and wiper blades
rotation and wiper blades
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by ericgallagher
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2025 -
Frisco Chrysler Dodge Jeep Ram responded
Thank you for choosing Frisco Chrysler Dodge Jeep Ram. We’re glad to know everything went smoothly with your recall notice, oil change, tire rotation, and wiper blades service. Wishing you safe travels ahead.
Seamless Communication was great, service was done in a
reasonable amount of time. Derrick was please t to work with
reasonable amount of time. Derrick was please t to work with
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by Jh1548
Verified Customer
Verified Customer
Other Employees Tagged:
Derrick Johnson