Derrick Johnson

Very bad experience. My truck stayed at the dealership for a week but no work was done. You can never get anyone on the phone or get any update. Had to drive to the deale My truck stayed at the dealership for a week but no work was done. You can never get anyone on the phone or get any update. Had to drive to the dealership twice to get some info. Until I decided to pick up my truck with no repairs done. Very disappointed on the experience. One manager promised to call in couple of weeks and make sure they take care of the situation. I will have to wait and see about that as well. Would definitely not buy from here ever again. More

by Hamza Verified Customer Verified Customer

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It was professional and easy to work with. Everyone was knowledgeable and no one was pressuring to add on services Everyone was knowledgeable and no one was pressuring to add on services More

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The dealership is very friendly and knowledgeable of my vehicle. Derrick Johnson has wonderful communication skills. He’s approachable when asking him questions. vehicle. Derrick Johnson has wonderful communication skills. He’s approachable when asking him questions. More

by Chipmarqg Verified Customer Verified Customer

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This is my go to dealership for everything. Derrick puts up with me and all my questions. They are always willing to take me to and from work. Everyone is always pleasant. Derrick puts up with me and all my questions. They are always willing to take me to and from work. Everyone is always pleasant. More

by MARLENAOAKES Verified Customer Verified Customer

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Great overall experience! Kind nice workers! Special thanks to Derrick Johnson for taking care of my car and doing the best work! Definitely recommend this dealership and will Kind nice workers! Special thanks to Derrick Johnson for taking care of my car and doing the best work! Definitely recommend this dealership and will come back in the future! More

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Great experience and quick service! Thank you for being attentive and kind! Definitely will come again. Thank you for being attentive and kind! Definitely will come again. More

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Excellent service He remember me from last time, also offer me to wash my truck and he is very nice! offer me to wash my truck and he is very nice! More

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This was my first vehicle service experience at Frisco CDJR, I had the pleasure of working with Derrick as my service advisor. Derrick's professionalism and attentiveness made the process smooth and hassl CDJR, I had the pleasure of working with Derrick as my service advisor. Derrick's professionalism and attentiveness made the process smooth and hassle-free. He patiently answered all my questions and ensured that my vehicle received the necessary care. Overall, my experience was pleasant, and I felt confident that my car was in good hands. More

by dylan_davila Verified Customer Verified Customer

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Diagnosed & fixed issues with vehicle as promised. Premium rate but know the car is repaired/maintened properly. Premium rate but know the car is repaired/maintened properly. More

by martin_crystal1103 Verified Customer Verified Customer

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I had a great experience getting my oil change! My service advisor, Derrick, was super helpful and professional from start to finish. The whole process was quick and smooth. My service advisor, Derrick, was super helpful and professional from start to finish. The whole process was quick and smooth. More

by baddie2025 Verified Customer Verified Customer

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