Derrick Johnson

I came in for a maintenance/service appointment for my jeep and I left feeling very pleased and happy! Derrick Johnson took care of me and provided great service! He was very attentive and kept checking u jeep and I left feeling very pleased and happy! Derrick Johnson took care of me and provided great service! He was very attentive and kept checking up and updating me on the status of my car/any service they additionally thought it needed. Very fast and efficient service, Derrick and his team were great! I normally go to the prosper location for my maintenance which is great but I will be returning to the Frisco location for the amazing service they provided me!!!!! More

by camila serrano Verified Customer Verified Customer

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They fired Chris, so now Mckinney Dodge has to deal with that trannies xx. The service staff here at Frisco Dodge is outstanding that trannies xx. The service staff here at Frisco Dodge is outstanding More

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It Took three days and three tries to get correct part and replace it. I spent 3 days @5 hours a day waiting there. Everyday was an eighty mile round trip, 2 hour drive, which they knew. On the final inst and replace it. I spent 3 days @5 hours a day waiting there. Everyday was an eighty mile round trip, 2 hour drive, which they knew. On the final installation, the mechanic broke something else and then did not have time to readdress it. Now I am waiting on that replacement part. Derrick was the only good experience out of this other than some missed communication on his part. More

by MM690 Verified Customer Verified Customer

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Struck was fantastic help when we took the jeep in will bring my jeep back for service bring my jeep back for service More

by JamiP Verified Customer Verified Customer

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I’ve dealt with Frisco Chrysler, Dodge and Jeep since 2017. I appreciate their customer service and fair pricing. 2017. I appreciate their customer service and fair pricing. More

by JOHNRBAILEY0330 Verified Customer Verified Customer

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The service team were friendly and knowledgeable. The service wait time was not to extensive. The service wait time was not to extensive. More

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Davis was on top of his gamekeeping me informed about my truck. Issue was resolved in 1 visit. Others such as Daphne assisted as needed.Connor and Logan in the parts department have been great in helping m truck. Issue was resolved in 1 visit. Others such as Daphne assisted as needed.Connor and Logan in the parts department have been great in helping me with Mopar accessories Service and Parts are doing an outstanding job Great team at Frisco CDJR. More

by rhcandler Verified Customer Verified Customer

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Service great. Shuttle schedule to get home not great Shuttle pick up at home was great. Drop off and waiting for shuttle to get home has never been well coordinate Shuttle schedule to get home not great Shuttle pick up at home was great. Drop off and waiting for shuttle to get home has never been well coordinated. I've ended up using uber rather than wait for an hour + with no defined eta!!! More

by watsontr0554 Verified Customer Verified Customer

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Davis kept me informed with the status of my vehicle he was professional and his customer service was spot on. While at the dealership I interacted with others in the service and parts department while rev was professional and his customer service was spot on. While at the dealership I interacted with others in the service and parts department while reviewing accessories. All were helpful , took time to listen and address the needs of the customer. More

by rhcandler Verified Customer Verified Customer

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Derrick Johnson is amazing. He was very nice and friendly. I had a better experience this time around. Definitely coming back and recommending my Jeep friends!! He was very nice and friendly. I had a better experience this time around. Definitely coming back and recommending my Jeep friends!! More

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