Derrick Phillips
Derrick Phillips at Southern Hyundai Newport News

Derrick Phillips

Service Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.7
125 Reviews
4.7

125 Reviews

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125 Reviews of Derrick Phillips

November 29, 2025

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Employee Rating

I was very pleased with the service i received. , as always. Everyone was very friendly and the wait time was very pleasant. More

by JACKNJEN2
Service Price Transparency
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Recommend Dealer
Yes

November 26, 2025

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I’ve had terrible customer service experience every time I’m in for service- a regular pre scheduled oil changes takes over two hours each time. When you reach out to service manager he doesn’t respond More

by kate_bharding
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: jeffrey moien

November 22, 2025

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Based upon my interaction with the manager and from what I have read on the Internet regarding an issue, I presented I do not trust them! More

by M_katee
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Larry / service dept

November 22, 2025

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Employee Rating

This establishment and crew are always amazing. They explained that the service would take hours due to the satellite updates, but the facility is clean, has nice seats, coffee, and even snacks. I More

by doules42
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris House

November 14, 2025

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Employee Rating

Absolutely fabulous He made sure that we were completely satisfied with our services and the extra mile for us ! He is a class act ! More

by Kjfabulous72
Recommend Dealer
Yes

Other Employees Tagged: Derrick Phillips

November 09, 2025

Dealership Rating
Employee Rating

The workers that work on the car is great . It takes a little long to get oil changed but what can I say . When I call the service department I want to talk to a person not a answer machine. A More

by gaillima0
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Recommend Dealer
Yes

November 02, 2025

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Thanks for everything and great service always very nice I would definitely refer family and friends More

by ROLANDA77.RR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris House, Ernesto Rosado

October 29, 2025

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Employee Rating

Quick service for an inspection. The staff was helpful and friendly. No problems with the service More

by carrawaymik
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 29, 2025

Dealership Rating
Employee Rating

From top execs to courtesy drivers this Southern dealership is a top notch operation. I have been going to this dealership for about 15 years now and through three different owner flaggings we have More

by SOCCERBEAR53
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado , Justin Potter and Larry Fowler

October 22, 2025

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Employee Rating

The service department did a wonderful job taking care of my car & inspection quickly. I will be back in the future More

by Visha R
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris House, Ernesto Rosado

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